Perfect

Pros: The food was excelent

Cons: Mosquitos to much

Perfect

This was one of my favorite vacations.

Pros: The service here was impressive. The food was excellent, and our room layout was perfect. It matched every detail.

Cons: Food was slightly overpriced at the restaurants.

Disappointing Stay at W Hotel Punta de Mita

Pros: The employees were consistently friendly, accommodating, and provided excellent service. Despite the various disappointments I encountered during my visit, the staff members remained attentive and made genuine efforts to ensure a pleasant experience. Their positive attitudes and willingness to assist were truly commendable and added a touch of warmth to an otherwise underwhelming stay. Their exceptional hospitality certainly deserves recognition and appreciation.

Cons: I recently had the opportunity to stay at the W Hotel Punta de Mita, and unfortunately, my experience was far from satisfactory. While the hotel boasts a beautiful location and luxurious amenities, several aspects of my stay left much to be desired. One of the major issues I encountered was the noise disturbance caused by the presence of birds throughout the night. Their incessant chirping and squawking made it nearly impossible to get a decent night's sleep. It was incredibly frustrating and disappointing to be constantly awakened by these noisy avian neighbors, which significantly impacted the overall quality of my stay. Furthermore, I found the dining options at the W Hotel Punta de Mita to be rather limited. There was not much variety in the available restaurants, which meant that guests had limited options for their meals. This lack of diversity left me feeling underwhelmed and unsatisfied with the culinary experience during my stay. Another disappointing aspect of the hotel was the insufficient number of chairs by the pool. Despite arriving early in the morning, I discovered that all the poolside chairs were already occupied. It was incredibly frustrating to see that if you didn't claim your spot early in the morning, it was nearly impossible to find a chair in the afternoon. This lack of adequate seating significantly impacted my ability to relax and enjoy the pool area. Adding to the list of disappointments was the pricing of the hotel's restaurants. I was shocked to find that the prices were comparable to those in the United States, and in some cases, even higher. This inflated pricing seemed unjustified considering the location and the overall dining experience provided. It left me with a feeling of being overcharged and questioning the value for money. Overall, my stay at the W Hotel Punta de Mita was marred by several significant drawbacks.

Pros: great value

Exceptional

excellent hotel. Fantastic services

Pros: service was excellent and personal. choice of restaurants and several evenings with key events provided a log of variety. having adults only pool also improved the experience

Cons: incessant and too loud background music, sometimes duelling. we did ask to get it turned and that worked. a shame when the backdrop is natural waves and beautiful bird life

Exceptional

Great place to relax! Staff makes you feel at home.

Pros: the hotel is comfortable and beautiful. The staff is very kind and helpful. Everyone there made us feel like we were home.

Cons: Breakfast does not have a very attractive menu and everyday they were playing Brazilian music. This is disappointing because I am Brazilian and I was in Mexico to enjoy another culture and would have loved to listen to more music from Mexico.

Exceptional

Amazing get away and beautiful tranquil setting.

Pros: We had dinner at Spice Market and it was amazing. The Lunch Menu at the Adult pool was a little limited. It was a slow weekend and that was great for us.

Cons: We did not think service at the main pool was on point. We had to go to the bar for our own drinks 2 days in a row. There was plenty of staff and nobody approached us to ask if we wanted food or drinks The Adult pool server was on point.

nice but wont stay there again

Pros: great facilities

Cons: allocated worst room in jungle on 1st night. Room 4171 - ground floor level but underneath canopy so really dark and view of air conditioning unit.

Perfect

Perfect

Poor

Exceptional

good hotel with a surf break on property

Pros: great rooms, good design. very good restaurant options for the size of hotel. good location with very friendly staff. surf break on property.

Cons: the pool was just over crowded; difficulty finding seating. too many music sources overlapping at the small property at dinner. we cannot handle 3 independent Sikhs playing at once. maybe coordinate the music a bit for a better experience.

Perfect

Perfect