With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 7 minutes by foot from Cancun Convention Center. This luxury property is 0.4 mi (0.7 km) from Forum Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.

Make yourself at home in one of the 160 air-conditioned rooms featuring outdoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

If you are thinking of bringing your pet and want to know if pets are allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive are listed below.

Pets not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Protective clothing is available to guests
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Commonly-touched surfaces are cleaned with disinfectant