Moon Palace Cancún - All Inclusive

  • Carretera Cancun-Chetumal Km. 36.5 , Cancun, QROO 77500
  • Carretera Cancun-Chetumal Km. 36.5 , Cancun, QROO - 77500
  • 855-516-1090
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Outstanding value on upcoming dates.
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Junior Suite Golf Course view, Flex cancellation options
Junior Suite Golf Course view, Flex cancellation options
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1 King Bed

411-sq-foot room, balcony with golf course views


Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) available

Non-Smoking

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • No cribs (infant beds)
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
Deluxe Room, Ocean View, Kids & Teens Free + Flex cancellation options
Deluxe Room, Ocean View, Kids & Teens Free + Flex cancellation options
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2 Double Beds or 1 King Bed

484-sq-foot room, balcony with ocean views


Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Smoking And Non-Smoking

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • Complimentary Wifi
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options
Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options
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1 King Bed and 2 Double Beds

969-sq-foot room, balcony with garden views


Layout of Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options - 2 bedrooms

Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) available

Smoking And Non-Smoking

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • Complimentary Wifi
  • No cribs (infant beds)
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
Presidential Suite, 1 King Bed, Garden View
Presidential Suite, 1 King Bed, Garden View
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1 King Bed

969-sq-foot room, balcony with garden views


Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - A pillow menu, blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) available

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • No cribs (infant beds)
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
Deluxe Room, Garden View, Kids & Teens Free + Flex cancellation options
Deluxe Room, Garden View, Kids & Teens Free + Flex cancellation options
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2 Double Beds or 1 King Bed

484-sq-foot room, balcony with garden views


Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board

Pleasure - Air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Smoking And Non-Smoking

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
Governador Suite, Flex Cancellation options
Governador Suite, Flex Cancellation options
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1 King Bed and 1 Double Sofa Bed

969-sq-foot room, balcony with ocean views


Layout of Governador Suite, Flex Cancellation options - Bedroom and dining area

Enjoy - Indoor private spa tub

Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - A pillow menu, blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) available

Non-Smoking

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • No cribs (infant beds)
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
Deluxe Room, Resort View, Kids & Teens Free + Flex cancellation options
Deluxe Room, Resort View, Kids & Teens Free + Flex cancellation options
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2 Double Beds or 1 King Bed

484-sq-foot room, balcony with resort views


Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Smoking And Non-Smoking

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • Complimentary Wifi
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
Honeymoon Suite, Flex Cancellation options
Honeymoon Suite, Flex Cancellation options
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1 King Bed

484-sq-foot room, balcony with partial sea views


Club Level - Light refreshments

Internet - Free WiFi

In Room Entertainment - 42-inch Smart TV with satellite channels and pay movies

Food and Beverages - Coffee/tea maker, minibar, 24-hour room service, and free bottled water

Bed Type and Features - A pillow menu, blackout drapes/curtains, turndown service, and linens

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) available

Smoking And Non-Smoking

Amenities and Features

  • AC
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Concierge service
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Complimentary long-distance calls
  • Jacuzzi / Jetted bathtub
  • In room safe - laptop compatible
  • TV
  • TV - Satellite Service
  • 24 hours Room service
  • Complimentary Wifi
  • No cribs (infant beds)
  • Bidet
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • Desk
  • Slippers
  • Club level room
  • Pay movies
  • bathtub and shower (Separate)
  • Balcony
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Moon Palace Cancún - All Inclusive Hotel

Hotel Location & Nearby Attractions

Located in Cancun, Moon Palace Cancún - All Inclusive is by the ocean, within a 15-minute drive of Costa Occidental de Isla Mujeres National Park and Xoximilco. This 4.5-star property is 12.2 mi (19.6 km) from Delfines Beach and 8 mi (12.8 km) from Ventura Park Cancun.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 10 outdoor swimming pools. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Restaurants, Bars, Lounge & Dining options

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Tratoria , one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafés. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 5 poolside bars.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 2058 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pet Policy for Moon Palace Cancún - All Inclusive
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Moon Palace Cancún - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Moon Palace Cancún - All Inclusive are listed below.

Pets not allowed
Service animals not allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Masks are available to guests
Protective clothing is available to guests
Gloves are available to guests

Moon Palace Cancún - All Inclusive Hotel Amenities


Beach Facilities
  • Beach umbrellas
  • Beach cabanas - Extra Charge
  • Beach sun chaise loungers
  • Beach & pool towels
Business, Conference & Meetings
  • Business center on site
  • Conference center & rooms
  • Meeting Room Facilities
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
  • pool table or Billiards
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
Games & Sports
  • Outdoor tennis courts -
  • Arcade - Game room
General Amenities
  • Wheelchair accessible – no
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Golf Facilities
  • Golf course on property
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
  • Children's club - Free
  • Supervised childcare & activities - Free
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Free news papers in lobby
Outdoor
  • Water slide
  • Rooftop terrace
  • Garden on property
Parking Services
  • Self parking - Free
  • Valet parking - Free
  • Long term parking - Free
Pool Facilities
  • Outdoor Swimming Pool
  • Pool umbrellas
  • Pool cabanas - Extra Charge
  • Pool sun chaise loungers
Pool Facilities
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Number of bars & lounges -
  • Number of pool bars -
  • Swimup bar
  • Number of coffee shops & cafes -
  • Nightclub & Bar
  • Hotel Restaurant
Shopping
  • Shopping on site
  • Grocery - convenience store
Spa Services
  • Turkish bath - Hammam
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Sauna / Steam room
  • Sauna room
  • Spa services
Transportation Services
  • Airport transportation - Extra Charge

About Palace Resorts Brand Hotels

Palace Resorts is an operator of eleven all-inclusive five-star resorts overlooking the Caribbean Sea. The resorts, which set the benchmark of luxurious accommodation in Mexico and Jamaica, are namely Beach Palace, Cozumel Palace, Isla Mujeres Palace, Playacar Palace, Sun Palace, The Grand at Moon Palace, Moon Palace Cancun, Moon Palace Jamaica, Le Blanc Spa Resort Cancun, and the Le Blanc Spa Resort Los Cabos.

 

By all-inclusive, guests can enjoy 24-hour room service, luxurious accommodations, unlimited dining at world-class restaurants, use of the Flowrider double wave simulator, liquor dispenser and in-room minibar, wireless Internet, in-room double whirlpool tubs, CHI hair iron, top-shelf drinks at any of its restaurants and bars, bath amenities, blow dryer, daily and nightly activities, and a lot more.

 

The Le Blanc Spa Resort Los Cabos in Mexico is the latest addition to its portfolio, which was inaugurated in 2017. This adults-only, ultra-luxury hotel brand offers world-class entertainment, a wide range of luxurious amenities including stylish and elegant accommodations, distinctive gourmet culinary offerings, a butler service, a state-of-the-art spa and wellness facilities, and a lot more.

 

Palace Resort’s Moon Palace Jamaica, meanwhile, takes pride in being recognized by AAA less than a year after opening its doors on the beachfront in Ocho Rios. AAA is a prestigious organization that performs professional assessment.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Moon Palace Cancún - All Inclusive - Cancun, QROO Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Costa Occidental de Isla Mujeres National Park - 0.5 km / 0.3 mi
Xoximilco - 4.5 km / 2.8 mi
Cancun Country Club - 11.2 km / 7 mi
Ventura Park Cancun - 12.8 km / 8 mi
Playa Coral - 13.1 km / 8.2 mi
Cancún Underwater Museum (Punta Nizuc) - 16.8 km / 10.5 mi
Crococun Zoo - 17.3 km / 10.8 mi
Parish of the Risen Christ - 18.4 km / 11.5 mi
Petempich Bay - 18.8 km / 11.7 mi
Delfines Beach - 19.6 km / 12.2 mi
Hospiten Hospital - 21.1 km / 13.1 mi
Galenia Hospital - 21.4 km / 13.3 mi
Sanctuary of Hope and Time Capsule - 21.4 km / 13.3 mi
Dubai Palace Casino - 21.5 km / 13.4 mi
Maya Cancun Museum - 21.5 km / 13.4 mi

The preferred airport for Moon Palace Cancún - All Inclusive is Cancun Intl. Airport (CUN) - 12.3 km / 7.6 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Cancun, QROO Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Moon Palace Cancún - All Inclusive?

Yes, parking is available free of cost at the Moon Palace Cancún - All Inclusive. This is one of the hotels in Cancun with Free Parking.

Does this property have a swimming pool?

Yes, Moon Palace Cancún - All Inclusive has a hotel pool.

What is the check-in policy?

The checking times for Moon Palace Cancún - All Inclusive are between 3:00 PM and midnight. The minimum age to check-in is 18.

What is the check-out time?

This Moon Palace Cancún - All Inclusive's check-out time is 12:00 PM.

What brand is Moon Palace Cancún - All Inclusive?

Moon Palace Cancún - All Inclusive is a part of Palace Resorts.

What is the street address for Moon Palace Cancún - All Inclusive?

The address for Moon Palace Cancún - All Inclusive is Carretera Cancun-Chetumal Km. 36.5, Cancun, QROO 77500

Is Moon Palace Cancún - All Inclusive an all inclusive property?


This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted. Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Pilates
  • Water fitness
  • Yoga
Kids' club
  • Supervised activities for children between 4 and 12 years old
Entertainment
  • Onsite live performances
  • Theme parties
Not included
  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Windsurfing equipment
  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

What is the price for tonight?

Based on recent averages, the price for tonight can start at 871.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 871 per night.

How many guest rooms are at Moon Palace Cancún - All Inclusive?

The Moon Palace Cancún - All Inclusive has a total of 2058 guest rooms.

How many floors does the Moon Palace Cancún - All Inclusive have?

This Cancun hotel has 3 floors. The hotel has 16 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Luxury, Beach, Beach, Spa, Adventure sport, Golf.

Recommended landmarks, attractions or things to do around MOON PALACE CANCÚN - ALL INCLUSIVE?

MOON PALACE CANCÚN - ALL INCLUSIVE is within minutes from Costa Occidental de Isla Mujeres National Park - 0.5 km / 0.3 mi , Xoximilco - 4.5 km / 2.8 mi and Cancun Country Club - 11.2 km / 7 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Moon Palace Cancún - All Inclusive Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Moon Palace Cancún - All Inclusive Reviews Summary

UserKelley
10/10
 
Exceptional
Pros: The pools, the restaurants, the staff!!
Cons: Nope!
UserRajesh
10/10
 
Exceptional
Pros: Sunrise, Nizuc and Grand all are very well connected with easy shuttles all the time. Had extensive restaurant choices. Excellent service all the time.
Cons: Not too many electric outlets in coffee shops/public places.
UserBhupendra
10/10
 
Exceptional
Pros: Hotel amenities & location are excellent.
Cons: Resort credit points are useless in the stores. Each store allows use of resort credit to SAME 3 to 4 items. FYI. We left $400 out of $500 unused. No sense buying a fancy plastic shopping bag with $500 resort credit & still have to pay $ 34 out of pocket
UserJolene
3/10
 
Poor
Pros: entertaining
UserChristopher
8/10
 
Very Good
Pros: Location and staff are great. Resort is awesome.
Cons: Food wasn't that great. I'm a picky eater but there wasn't a real big selection from day to day.
UserDarrell
10/10
 
Exceptional
Pros: This was the best hotel I have ever stay at. The people and the stuff was really nice. I coming back next year.
Cons: No
 
Hotel Location & Nearby Attractions

Located in Cancun, Moon Palace Cancún - All Inclusive is by the ocean, within a 15-minute drive of Costa Occidental de Isla Mujeres National Park and Xoximilco. This 4.5-star property is 12.2 mi (19.6 km) from Delfines Beach and 8 mi (12.8 km) from Ventura Park Cancun.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 10 outdoor swimming pools. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Restaurants, Bars, Lounge & Dining options

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Tratoria , one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafés. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 5 poolside bars.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 2058 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pet Policy for Moon Palace Cancún - All Inclusive
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Moon Palace Cancún - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Moon Palace Cancún - All Inclusive are listed below.

Pets not allowed
Service animals not allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Masks are available to guests
Protective clothing is available to guests
Gloves are available to guests

Moon Palace Cancún - All Inclusive Hotel Amenities

Beach Facilities
  • Beach umbrellas
  • Beach cabanas - Extra Charge
  • Beach sun chaise loungers
  • Beach & pool towels
Business, Conference & Meetings
  • Business center on site
  • Conference center & rooms
  • Meeting Room Facilities
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
  • pool table or Billiards
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
Games & Sports
  • Outdoor tennis courts -
  • Arcade - Game room
General Amenities
  • Wheelchair accessible – no
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Golf Facilities
  • Golf course on property
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
  • Children's club - Free
  • Supervised childcare & activities - Free
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Free news papers in lobby
Outdoor
  • Water slide
  • Rooftop terrace
  • Garden on property
Parking Services
  • Self parking - Free
  • Valet parking - Free
  • Long term parking - Free
Pool Facilities
  • Outdoor Swimming Pool
  • Pool umbrellas
  • Pool cabanas - Extra Charge
  • Pool sun chaise loungers
Pool Facilities
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Number of bars & lounges -
  • Number of pool bars -
  • Swimup bar
  • Number of coffee shops & cafes -
  • Nightclub & Bar
  • Hotel Restaurant
Shopping
  • Shopping on site
  • Grocery - convenience store
Spa Services
  • Turkish bath - Hammam
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Sauna / Steam room
  • Sauna room
  • Spa services
Transportation Services
  • Airport transportation - Extra Charge

About Palace Resorts Brand Hotels

Palace Resorts is an operator of eleven all-inclusive five-star resorts overlooking the Caribbean Sea. The resorts, which set the benchmark of luxurious accommodation in Mexico and Jamaica, are namely Beach Palace, Cozumel Palace, Isla Mujeres Palace, Playacar Palace, Sun Palace, The Grand at Moon Palace, Moon Palace Cancun, Moon Palace Jamaica, Le Blanc Spa Resort Cancun, and the Le Blanc Spa Resort Los Cabos.

 

By all-inclusive, guests can enjoy 24-hour room service, luxurious accommodations, unlimited dining at world-class restaurants, use of the Flowrider double wave simulator, liquor dispenser and in-room minibar, wireless Internet, in-room double whirlpool tubs, CHI hair iron, top-shelf drinks at any of its restaurants and bars, bath amenities, blow dryer, daily and nightly activities, and a lot more.

 

The Le Blanc Spa Resort Los Cabos in Mexico is the latest addition to its portfolio, which was inaugurated in 2017. This adults-only, ultra-luxury hotel brand offers world-class entertainment, a wide range of luxurious amenities including stylish and elegant accommodations, distinctive gourmet culinary offerings, a butler service, a state-of-the-art spa and wellness facilities, and a lot more.

 

Palace Resort’s Moon Palace Jamaica, meanwhile, takes pride in being recognized by AAA less than a year after opening its doors on the beachfront in Ocho Rios. AAA is a prestigious organization that performs professional assessment.

Distances are displayed to the nearest 0.1 mile and kilometer.

Costa Occidental de Isla Mujeres National Park - 0.5 km / 0.3 mi
Xoximilco - 4.5 km / 2.8 mi
Cancun Country Club - 11.2 km / 7 mi
Ventura Park Cancun - 12.8 km / 8 mi
Playa Coral - 13.1 km / 8.2 mi
Cancún Underwater Museum (Punta Nizuc) - 16.8 km / 10.5 mi
Crococun Zoo - 17.3 km / 10.8 mi
Parish of the Risen Christ - 18.4 km / 11.5 mi
Petempich Bay - 18.8 km / 11.7 mi
Delfines Beach - 19.6 km / 12.2 mi
Hospiten Hospital - 21.1 km / 13.1 mi
Galenia Hospital - 21.4 km / 13.3 mi
Sanctuary of Hope and Time Capsule - 21.4 km / 13.3 mi
Dubai Palace Casino - 21.5 km / 13.4 mi
Maya Cancun Museum - 21.5 km / 13.4 mi

The preferred airport for Moon Palace Cancún - All Inclusive is Cancun Intl. Airport (CUN) - 12.3 km / 7.6 mi

User
Kelley
 
10/10
Exceptional
Pros: The pools, the restaurants, the staff!!
Cons: Nope!
User
Rajesh
 
10/10
Exceptional
Pros: Sunrise, Nizuc and Grand all are very well connected with easy shuttles all the time. Had extensive restaurant choices. Excellent service all the time.
Cons: Not too many electric outlets in coffee shops/public places.
User
Bhupendra
 
10/10
Exceptional
Pros: Hotel amenities & location are excellent.
Cons: Resort credit points are useless in the stores. Each store allows use of resort credit to SAME 3 to 4 items. FYI. We left $400 out of $500 unused. No sense buying a fancy plastic shopping bag with $500 resort credit & still have to pay $ 34 out of pocket
User
Jolene
 
3/10
Poor
Pros: entertaining
User
Christopher
 
8/10
Very Good
Pros: Location and staff are great. Resort is awesome.
Cons: Food wasn't that great. I'm a picky eater but there wasn't a real big selection from day to day.
User
Darrell
 
10/10
Exceptional
Pros: This was the best hotel I have ever stay at. The people and the stuff was really nice. I coming back next year.
Cons: No
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Call Now: (844) 656-1783