Located in Cancun (Zona Hotelera), Suites Costa Cancun is a 4-minute walk from Plaza Caracol Mall and 9 minutes by foot from Caracol Beach. This hotel is 2.6 mi (4.2 km) from La Isla Shopping Mall and 4.5 mi (7.2 km) from Aquaworld.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.

Make yourself at home in one of the 21 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

If you are thinking of bringing your pet and want to know if pets are allowed at Suites Costa Cancun, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Suites Costa Cancun are listed below.

Pets allowed

Service animals not allowed

Only dogs and cats are allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Protective clothing is available to guests
• No cribs (infant beds) available
• Commonly-touched surfaces are cleaned with disinfectant