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Hotel Xbalamque and Spa

Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500
phone 855-516-1090
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Hotel Xbalamque and Spa

Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500
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Cancun
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  • Standard Double Room, 2 Double Beds
    Standard Double Room, 2 Double Beds
    Standard Double Room, 2 Double Beds
    Standard Double Room, 2 Double Beds
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    Standard Double Room, 2 Double Beds

    2 Double Beds, 323 sq feet
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    Room Highlights

    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Room service (limited)
    Restrooms & Showers - Private bathroom, shower, and rainfall showerhead
    Extra Features - Desk, phone, and wardrobe or closet
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Bed sheets not available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Bed sheets not available
    • Closet/Wardrobe
    • Complimentary toiletries
    • Desk
    • Housekeeping (Daily)
    • Non Smoking
    • Phone
    • Rainfall showerhead
    • Room service - Restricted hours
    • Shower only
    • TV
    • TV - Cable Service
  • Standard Room, 1 Double Bed
    Standard Room, 1 Double Bed
    Standard Room, 1 Double Bed
    Standard Room, 1 Double Bed
    Standard Room, 1 Double Bed

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    Standard Room, 1 Double Bed

    1 Double Bed, 323 sq feet
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    Room Highlights

    In Room Entertainment - 32-inch TV with cable channels
    Food and Beverages - Room service (limited)
    Restrooms & Showers - Private bathroom, shower, and rainfall showerhead
    Extra Features - Desk, phone, and wardrobe or closet
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Bed sheets not available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Bed sheets not available
    • Closet/Wardrobe
    • Complimentary toiletries
    • Desk
    • Housekeeping (Daily)
    • Non Smoking
    • Phone
    • Rainfall showerhead
    • Room service - Restricted hours
    • Shower only
    • TV
    • TV - Cable Service
  • Superior Room
    Superior Room
    Superior Room
    Superior Room
    Superior Room

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    Superior Room

    1 King Bed, 452-sq-foot room with city views
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    Room Highlights

    In Room Entertainment - Cable channels
    Food and Beverages - Room service (limited) and minibar (fees may apply)
    Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead
    Extra Features - Desk, phone, and wardrobe or closet
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Bed sheets not available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Bed sheets not available
    • Closet/Wardrobe
    • Complimentary toiletries
    • Desk
    • fully stocked Minibar
    • Housekeeping (Daily)
    • Non Smoking
    • Phone
    • Rainfall showerhead
    • Room service - Restricted hours
    • Shower only
    • TV
    • TV - Cable Service

ABOUT THE HOTEL

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About Hotel Xbalamque and Spa Hotel

Hotel Location & Nearby Attractions

With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Pet Policy for Hotel Xbalamque and Spa
If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Xbalamque and Spa, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Xbalamque and Spa are listed below.

Pets not allowed

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • Essential workers only - NO
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

Featured Amenities

Free Parking Hotel Restaurant Hotel with Pool

Hotel Xbalamque and Spa Hotel Amenities

General Amenities

  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Wheelchair accessible – no

Internet

  • Free internet

Lobby Level Services

  • Free news papers in lobby
  • Tours - ticket assistance
  • Luggage storage facilities
  • Bellhop & Porter service
  • 24/7 front desk

Lobby Level Services

  • Safe deposit box at front desk
  • Concierge service

Outdoor

  • Garden on property
  • Terrace on property

Parking Services

  • Parking - Limited spaces
  • Self parking - Free

Pool Facilities

  • Outdoor Swimming Pool

Property Features

  • Assigned smoking areas

Restaurants & Bars

  • Number of bars & lounges -

Restaurants & Bars

  • Number of pool bars -
  • Hotel Restaurant
  • Snack bar & deli

Spa Services

  • Spa Room(s)
  • Full service spa on property
  • Spa services
  • Sauna room
  • Hair salon & barber

HOTEL LOCATION

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Nearest airport and around Hotel Xbalamque and Spa
- Cancun, QROO Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Las Palapas Park - 0.1 km / 0.1 mi
Cristo Rey Church - 0.3 km / 0.2 mi
Mercado 23 - 0.8 km / 0.5 mi
Plaza 28 - 0.8 km / 0.5 mi
Ceviche Square - 0.9 km / 0.5 mi
Benito Juarez Municipal Building - 0.9 km / 0.6 mi
Cancun Cultural House - 1.3 km / 0.8 mi
PlayCity Casino - 1.3 km / 0.8 mi
Séptimo Día Adventist Church - 1.6 km / 1 mi
Beto Avila Baseball Stadium - 1.8 km / 1.1 mi
Extreme Adventure - 1.8 km / 1.1 mi
Andres Quintana Roo Stadium - 2 km / 1.2 mi
Puerto Cancun Golf Course - 2.1 km / 1.3 mi
Plaza Las Americas - 2.1 km / 1.3 mi
Kabah Urban Park - 2.3 km / 1.4 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 18.2 km / 11.3 mi

Nearby hotels

Las Gaviotas Hotel & Suites Royal Solaris Cancun Resort Marina & Spa - All Inclusive Hotel Playa la Media Luna, Isla Mujeres Suites Costa Blanca

Fun things to do in Cancun

Dolphin Discovery Hospiten Hospital Chac Mool Beach Las Americas Cancun Mall

Explore hotels in a unique neighborhood in Cancun

Downtown Cancun Hotel Zone

Hotels in Surrounding Cities

Punta Sam Playa Mujeres Isla Mujeres Isla Contoy
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Special discounts available
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855-516-1092

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

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About Hotel Xbalamque and Spa Hotel

HELPFUL INFO & FAQS

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Is free parking available at the Hotel Xbalamque and Spa?
Yes, parking is available free of cost at the Hotel Xbalamque and Spa. This is one of the hotels in Cancun with Free Parking.
Does this property have a swimming pool?
Yes, Hotel Xbalamque and Spa has a hotel pool.
What is the check-in policy?
The checking times for Hotel Xbalamque and Spa are between 3:00 PM and anytime. The minimum age to check-in is 18.
What is the check-out time?
This Hotel Xbalamque and Spa's check-out time is 12:00 PM.
What brand is Hotel Xbalamque and Spa?
Hotel Xbalamque and Spa is an independent hotel.
What is the street address for Hotel Xbalamque and Spa?
The address for Hotel Xbalamque and Spa is Av. Yaxchilan No. 31, Centro Mza. 18, Lt. 18, SM. 22, Cancun, QROO 77500
What is the price for tonight?
Based on recent averages, the price for tonight can start at 84.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 84 per night.
When was the Hotel Xbalamque and Spa built?
The Hotel Xbalamque and Spa in Cancun was built in 1990.
How many guest rooms are at Hotel Xbalamque and Spa?
The Hotel Xbalamque and Spa has a total of 90 guest rooms.
How many floors does the Hotel Xbalamque and Spa have?
This Cancun hotel has 3 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel . Other themes include Spa.
Recommended landmarks, attractions or things to do around HOTEL XBALAMQUE AND SPA?
HOTEL XBALAMQUE AND SPA is within minutes from Las Palapas Park - 0.1 km / 0.1 mi , Cristo Rey Church - 0.3 km / 0.2 mi and Mercado 23 - 0.8 km / 0.5 mi

ADDITIONAL HOTEL REVIEWS

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Hotel Xbalamque and Spa Reviews Summary

  • Hotel review by Srinivasa

    Srinivasa

    8/10

    Very Good

    Pros: Good at this cost range.

  • Hotel review by Javier

    Javier

    7/10

    Good

    Pros: Ice decor. Good location. The roo is good. Bath good. A good hotel for low budget. They dont have private perking even published. But you can park in front.
    Cons: No private parking. You need to get all your tings to the room and park on the street.

  • Hotel review by Jeffrey

    Jeffrey

    7/10

    Good

    Minor water issues and internet

    Pros: The staff is super nice, I had the suite which was reasonably priced and comfortable
    Cons: Couldnt get on the internet until day 2 . The internet code on the door wouldnt work and the girl at the front desk wouldnt give me the code to the other internet options, I had to get it off the guy working the next day. And the water is very rusty.

  • Hotel review by Serhii

    Serhii

    6/10

    Pleasant

    Pleasant

  • Hotel review by Grisha

    Grisha

    7/10

    Good

    Good

    Pros: Great pool and close to the bus station and Parque de Papas.
    Cons: Somewhat noisy

  • Hotel review by Gregory

    Gregory

    5/10

    Fair

    Passable for a night or two

    Pros: The properly was location was really great as its close to the town centre and everything was within walking distance. Theres even a bar just at the corner of the hotel which was a plus.
    Cons: The front desk staff who checked me in was extremely rude

  • Hotel review by Said

    Said

    8/10

    Very Good

    Very good

    Pros: Decorations, style
    Cons: Restaurant doesn't have what was mentioned in the menu

  • Hotel review by Steven

    Steven

    1/10

    Very Poor

    Bad

    Pros: Bed was ok.
    Cons: This place is very tired. No hot water. There is a karaoke bar next to the reception desk that you don't know about until about 11:30 pm. It goes all night long with a deep bass thumping. Then messed up people are signing or whatever into the microphone on and off. This went on until 7:30 am. I looked in this place and it was very scary with people that had been up all night long doing who knows what to keep them going. The worst place I have ever stayed!

  • Hotel review by Alberto

    Alberto

    8/10

    Very Good

    Very good

    Pros: The location
    Cons: Food

  • Hotel review by Richard

    Richard

    6/10

    Pleasant

    Will stay there again, but check out room before accepting.

    Pros: Location, pool & spa, and value. Stayed here many times before.
    Cons: Response of desk manager. Large stain on toilet seat looking like a poo smear. Manager's response was "Oh it is just rubbed off paint". Hey - How about replacing it for the next customer?

  • Hotel review by Sania

    Sania

    2/10

    Poor

    Was okay. I would visit again based on location however front desk staff was rude !

    Pros: I liked the design of the hotel it was very antique and different. The shower worked well and was clean
    Cons: Hotel staff attitude and claimed she couldn't find my booking. After waiting 1.5 hour I cancelled the booking and made a new one in my partner name which she found straight away. Also there were a lot of mosquitos!

  • Hotel review by Elizabeth

    Elizabeth

    10/10

    Exceptional

    Perfect

  • Hotel review by Abraham

    Abraham

    7/10

    Good

    Nice

    Pros: Good
    Cons: Good

  • Hotel review by Abraham

    Abraham

    5/10

    Fair

    Pros: Good
    Cons: God

  • Hotel review by Jorge

    Jorge

    5/10

    Fair

    Passable

    Pros: Location
    Cons: Lot of noise of the outside bar. TV is from the 80' come on. Flat tvs are cheap.

  • Hotel review by Jose

    Jose

    2/10

    Poor

    Wont recommend this place or stay ever again.

    Pros: Nothing
    Cons: The rooms smell like mold, they dont do a deep clean to the rooms The breakfast included sucks so dont get it with the breakfast..

  • Hotel review by Eleanor

    Eleanor

    7/10

    Good

    Good

    Pros: The hotel is so kooky and kitch. We loved the decor. It has so much character. Staff were lovely and helped us lots despite a bit of a language barrier. The brekkie was delicious and relaxed. We liked it so much we b9okes to come back again Was so easy to find from airport and we could park right outside. We loved the pool. My daughter had the best time.
    Cons: It's a bit rough and ready. The TV is ancient and the property needs some TLC. Ceiling looked like it was cracked. But I'd much rather visit here than some super shiny brand new hotel with zero character.

  • Hotel review by Filip

    Filip

    1/10

    Very Poor

    Bad

    Cons: Avoid at all cost! They have freaking caraoke in hotel, you will hear it in each room couse there is no accustic isolation. So no sleep for you but a lott of malfuctioning microphone sounds and worst perfomances you will hear up to next eurovison contest. Hot water? There was no thing like that in my room. Rooms are low standar and semi clean. Curtains dirty as hell tho, bed sheets are not clean too. Bugs included. You booked room with breakfast via booking.com? They will try to persaude you that there was not breakfast included to your's reservation. There are a lot of hotels and hostels around with simillar pricing, go there. Im happy that i stayed here only for 2 nights. But still there are 2 slepless nigth. I will be honest, i stayed i lott of places in my life this was the worst. It's tourist trap of tourist traps.

  • Hotel review by Tiaura-lee

    Tiaura-lee

    1/10

    Very Poor

    bed bugs, dirty water, no hot water, pics on booking very old

    Pros: no hot water at all ,,water was very dirty muddy ,, there is bed bugs and mold in the ac mini split,, no phone in the room ,no clock and the ac did not work very well the lock on the window is broken, this hotel sucked very much
    Cons: no hot water at all ,,water was very dirty muddy ,, there is bed bugs and mold in the ac mini split,, no phone in the room ,no clock and the ac did not work very well the lock on the window is broken, this hotel sucked very much

  • Hotel review by Alan

    Alan

    3/10

    Poor

    You get what you pay for.

    Pros: Basically I did not like much. The hotel needs significant refurbishment and decorating.
    Cons: Decorating and removing dilapidation