Pros: Location! The hotel is right the corner of piazza du Duomo which was convenient to be out until late. The rooftop was a plus.
Cons: It was under construction.
Alexander
Very Good
Very good
Kevin
Pleasant
Pleasant
Robert
Very Good
Very good
Destiny
Disappointing
The only positive from this...
Pros: Location was great! 3 min walk to the duomo
Cons: *Let me start by saying my husband has traveled to many different countries and he said this was the worst he has ever stayed*
• Front desk Staff were not friendly
• Elevator doesn’t work well. Super old too.
• No actual towels (a little thicker than a pillowcase type material)
• possibly black mold in shower??
• Shower had nothing to hold any of our shower stuff.
• Bathroom was really tight. So if you’re on the bigger side, it might be extra annoying.
• The toilet paper holder didn’t work
• There was NO counter space
• Thin walls (can hear people talking outside and in halls, can hear other doors closing)
• Our room got super hot at night to where I woke up sweaty
*I have no Idea if this is how all the rooms are. We were in 201 which was a double bed and 2 single beds
Tarcisia
Wonderful
Superb
Matt
Good
Excellent location and good stay...
Pros: Great location right in the centre of Florence.
Cons: The floor of the room was splitting up, the staff were not that friendly and we couldn't leave our bags for an hour at reception after check-out which was very inconvenient. Was noisy on some nights because of the bars around but it wasn't bad.
Joanna
Good
Good
Pros: In the heart of the city
Cons: No kettle in room, 1 for all rooms, no curtains on bathroom windows. Very cold bathroom.
Irina
Good
Good
Pros: Location. Fantastic view from rooftop bar
Preeti
Poor
Poor
Andreea
Wonderful
awesome
Pros: For a 2* hotel it was wonderful, the bathroom was clean, recently renovated, comfy beds, interesting towels - more like kitchen cloths but they did the job.
Cons: The windows are old, they don't fully close and yes, its quite noisy but we were expecting this being an old building in the city center.
David
Very Good
Very good
Battal
Wonderful
Superb
Víctor
Good
Good
Neal
Pleasant
Pleasant
Pros: Extra blankets in wardrobe, room extremely cold in winter. After wife being sick and unable to leave room, discovered reception had space heaters for guests to request. After space heater, room was comfortable enough.
Cons: Arrived wintry windy day and was very cold in room. Reception said radiator steam would not come on until 7pm. 7pm heat from radiator was meager. Room was drafty from poorly latched hundreds years old window. Latched it more tightly and had considerably less drafts. Space heater later overcame the draft contribution of chill.
Accessibility: steps up from street were a challenge. No hotel staff to help with baggage or scooter. Reception staff seemed aloof like they were doing us a favor by checking us in and out. Not very welcoming.