Superb

Exceptional

Exceptional

Pros: Nice location, friendly staff, and clean room

Superb

Exceptional

Pros: Having a Bar and restaurant located downstairs was a plus, very convenient.

Cons: Did not like that there was only 3 handicap parking up front. Elevator smelled like marijuana. Rooms had a mole smell as well. 4 star hotel did not match the way the rooms looked. More like a motel.

Pros: Nothing

Cons: Staff was very unprofessional and rude. Gave me the wrong room.

We did not get what...

Pros: Centrally located to everything we needed to get to during our trip. Having a gas station next door was handy.

Cons: We booked for a two queen bed room but ended up being put in a sort of run down single king room. There were weird stains on the ceiling above the bed, the headboard was visibly damaged, there was what looked like semen stains on the couch, the refrigerator was broken, the shower barely had water pressure, and when we pulled the blankets down to go to sleep there were stains all over the middle of the sheets. They did have housekeeping change the sheets for us and someone switched out the fridge after we let the front desk know it wasn’t working. The man who was checked us in asked me to email him pictures of the damages we saw to the room when we arrived (which I did) and he said that he would comp our parking fees for the duration of our stay. When checkout time came, the woman working the front counter this morning (I believe her name was something like Laronda or Ladonna?) seemed very bothered or put out by having to help us check out as she was having a conversation with what appeared to be either a friend or fellow employee. She was very short with me throughout the interaction and before I could explain that the parking fees were meant to be removed, she had already charged my account, said we were checked out, and went back to looking annoyed that I was still standing there. I explained the situation with the parking fees, asked for a copy of the receipts, and left honestly a bit shocked at how rude she was comfortable being to a guest.

It was in a great...

Pros: Very nice, super clean

Cons: Nothing

Cons: I had booked a mountain view room and did not receive a mountain room view

Excellent stay and I will...

Pros: The location of the hotel at Colorado Blvd. and Cherry Creek Drive North is very convenient to Cherry Creek and Downtown Denver. The parking garage enables me to get my car out of the weather and provides an added level of security. The rooms are very comfortable, and the restaurant and lounge service are great.

Good

Bad

Cons: called several times to change my dates and they were not able to help me at all. kept making excuses.

Pros: The staff

Cons: no

Exceptional

Very good

This guest did not leave comments about this hotel.

Very good

Exceptional

Cons: N/A