Hard Rock Hotel Cancun - All Inclusive

  • Blvd Kukulcan KM 14.5, Hotel Zone , Cancun, QROO 77500
  • Blvd Kukulcan KM 14.5, Hotel Zone , Cancun, QROO - 77500
  • 855-516-1090
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Outstanding value on upcoming dates.
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Deluxe Lagoon view king
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1 King Bed

431-sq-foot room with lagoon views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking, pet friendly

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Pet-friendly room
  • Minibar (stocked, Complimentary items)
Deluxe Ocean View Double
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2 Double Beds

431-sq-foot room with ocean views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking, pet friendly

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Pet-friendly room
  • Minibar (stocked, Complimentary items)
Rock Royalty Ocean View King with Personal Assistant
Rock Royalty Ocean View King with Personal Assistant
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1 King Bed

431-sq-foot room with ocean views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Pillow menu
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, Complimentary items)
Deluxe Ocean View King
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1 King Bed

431-sq-foot room with ocean views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking, pet friendly

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Pet-friendly room
  • Minibar (stocked, Complimentary items)
Room, Ocean View (Diamond)
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1 King Bed

431-sq-foot room with ocean views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Pillow menu
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, Complimentary items)
Rock Suite Ocean View (One Bedroom) with Personal Assistant
Rock Suite Ocean View (One Bedroom) with Personal Assistant
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1 King Bed

635-sq-foot room with ocean views


Layout of Rock Suite Ocean View (One Bedroom) with Personal Assistant - Bedroom and living room

Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking, pet friendly

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Pillow menu
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Pet-friendly room
  • Minibar (stocked, Complimentary items)
Deluxe Room, 1 King Bed
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1 King Bed

431 sq feet


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, Complimentary items)
Deluxe Pure Wellness king
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1 King Bed

431-sq-foot room with lagoon views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, Complimentary items)
Deluxe Room, 2 Double Beds
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2 Double Beds

431 sq feet


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, Complimentary items)
Deluxe Family Lagoon View (Two Bedroom)
Deluxe Family Lagoon View (Two Bedroom)
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1 King Bed or 2 Double Beds

861-sq-foot room with lagoon views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, Complimentary items)
Rock Suite Ocean View (Two Bedroom) with Personal Assistant
Rock Suite Ocean View (Two Bedroom) with Personal Assistant
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1 King Bed and 2 Double Beds

1066-sq-foot room with ocean views


Layout of Rock Suite Ocean View (Two Bedroom) with Personal Assistant - 2 bedrooms, living room, and dining area

Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • dining area - Separate
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Pillow menu
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Sitting area (Separate)
  • Shower only
  • Minibar (stocked, Complimentary items)
Deluxe Pure Wellness double
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2 Double Beds

431-sq-foot room with lagoon views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, Complimentary items)
Deluxe Lagoon view double
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

431-sq-foot room with lagoon views


Internet - Free WiFi

In Room Entertainment - 42-inch LCD TV with satellite channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in shower, wheelchair-width doorways, raised toilet seat, wheelchair accessible, and roll-in shower

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking, pet friendly

Room/bed type depends on availability at check-in

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Toilet Seat Raised
  • In room safe - laptop compatible
  • TV - Satellite Service
  • 24 hours Room service
  • Non Smoking
  • Complimentary Wifi
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Grab-bar in shower
  • Roll in shower
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • doorways with Wheelchair width
  • Shower only
  • Wheelchair accessible
  • Pet-friendly room
  • Minibar (stocked, Complimentary items)
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hard Rock Hotel Cancun - All Inclusive Hotel

Hotel Location & Nearby Attractions

Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Cancun Interactive Aquarium. This 4.5-star hotel is 3 mi (4.8 km) from El Rey Ruins and 3.2 mi (5.1 km) from La Isla Shopping Mall.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has facilities measuring 16408 square feet (1524 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy international cuisine at The Market, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 601 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Pet Policy for Hard Rock Hotel Cancun - All Inclusive
If you are thinking of bringing your pet and want to know if pets are allowed at Hard Rock Hotel Cancun - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hard Rock Hotel Cancun - All Inclusive are listed below.

Pets allowed
Service animals not allowed
Pets cannot be left unattended
Pet maximum weight in kg is 22.5
Only dogs and cats are allowed
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Contactless food service / room service is available
Social distancing measures are in place
Individually-wrapped food options are available
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Individually-wrapped food options are available through room service
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Reservation might be required for some facilities onsite
Food service has been amended for enhanced safety
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hard Rock Hotel Cancun - All Inclusive Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Beach Facilities
  • Beach umbrellas
  • Beach sun chaise loungers
  • Beach & pool towels
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Conference center & rooms
  • Conference space & rooms
  • Conference space size : feet -
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
  • pool table or Billiards
  • Evening live entertainment
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
Games & Sports
  • Ping pong tables
  • Outdoor tennis court
  • Arcade - Game room
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Handrails in hallways
General Amenities
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Lifeguard on site
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Romantic packages available
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
  • Children's club - Free
  • Supervised childcare & activities - Free
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
Outdoor
  • Terrace on property
Outdoor
  • TV in common areas
  • Garden on property
Parking Services
  • Uncovered parking
  • Self parking - Free
  • Parking - Limited spaces
Pool Facilities
  • Outdoor Swimming Pool
  • Pool umbrellas
  • Pool sun chaise loungers
  • Kids pool
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Snack bar & deli
  • Number of bars & lounges -
  • Number of pool bars -
  • Number of swim up bars -
  • Number of restaurants -
Shopping
  • Gift shops or news stand
  • Shopping on site
Spa Services
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Spa services
Transportation Services
  • Airport to and from transportation
  • Airport transportation - Extra Charge

About Hard Rock Hotels Brand Hotels

Hard Rock Hotels are a group of hotels managed by globally recognized brand Hard Rock International for its live performance venues, memorable dining experience, and collectible music-related merchandise and fashion. The hotel chain started as Hard Rock Café in London in 1971 by shaggy-haired Americans Isaac Tigrett and Peter Morton London. The Seminole Tribe of Florida now owns it after a successful acquisition of its parent company in 2007. Hard Rock International’s headquarters was relocated to Davie, Florida in April 2018 from Orlando Florida. It currently operates 25 hotels, 12 casinos, and 185 cafes in 74 countries worldwide.

Among its most popular properties is the Hard Rock Hotel & Casino, Las Vegas where Morton spent $80m during its opening in 1995. Another $100m was allocated for its expansion in 1999, which almost doubled the capacity of the hotel. By 2006, the property, including the rights to several brand locations in Texas, Mississippi, California, Texas, Vancouver and Australia, were sold to Morgans Hotel Group for $770m.

Hard Rock Hotel & Casino, Las Vegas underwent another significant expansion amounting to $750m a year after. The meeting space was extended while its room capacity increased by another 875 rooms. The economic downturn during the global financial crisis, however, forced Morgans to surrender management rights to its partner Brookfield Asset Management in 2011. Just last year, Richard Branson acquired the property in Las Vegas intending to transform it under the Virgin Hotels Brand.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hard Rock Hotel Cancun - All Inclusive - Cancun, QROO Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.2 km / 0.1 mi
Aquaworld - 0.8 km / 0.5 mi
Marlin Beach - 1.1 km / 0.7 mi
Luxury Avenue Shopping Mall - 1.3 km / 0.8 mi
Kukulcan Plaza Shopping Mall - 1.5 km / 1 mi
Maya Cancun Museum - 1.8 km / 1.1 mi
Tequila Museum - 2.3 km / 1.5 mi
Cancun Interactive Aquarium - 2.4 km / 1.5 mi
Costa Occidental de Isla Mujeres National Park - 2.4 km / 1.5 mi
Yamil Lu'um Archaeological Zone - 2.6 km / 1.6 mi
La Isla Shopping Mall - 2.6 km / 1.6 mi
Delfines Beach - 3.2 km / 2 mi
Isla Dorada - 3.4 km / 2.1 mi
El Rey Ruins - 3.8 km / 2.3 mi
Chac Mool Beach - 4 km / 2.5 mi

The preferred airport for Hard Rock Hotel Cancun - All Inclusive is Cancun Intl. Airport (CUN) - 20.1 km / 12.5 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Cancun, QROO Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Hard Rock Hotel Cancun - All Inclusive?

Yes, parking is available free of cost at the Hard Rock Hotel Cancun - All Inclusive. This is one of the hotels in Cancun with Free Parking.

Does this property have a swimming pool?

Yes, Hard Rock Hotel Cancun - All Inclusive has a hotel pool.

What is the check-in policy?

The checking times for Hard Rock Hotel Cancun - All Inclusive are between 3:00 PM and 5:30 AM. The minimum age to check-in is 18.

What is the check-out time?

This Hard Rock Hotel Cancun - All Inclusive's check-out time is 12:00 PM.

What brand is Hard Rock Hotel Cancun - All Inclusive?

Hard Rock Hotel Cancun - All Inclusive is a part of Hard Rock Hotels.

What is the street address for Hard Rock Hotel Cancun - All Inclusive?

The address for Hard Rock Hotel Cancun - All Inclusive is Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO 77500

What is the price for tonight?

Based on recent averages, the price for tonight can start at 2947.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 2947 per night.

How many guest rooms are at Hard Rock Hotel Cancun - All Inclusive?

The Hard Rock Hotel Cancun - All Inclusive has a total of 601 guest rooms.

How many floors does the Hard Rock Hotel Cancun - All Inclusive have?

This Cancun hotel has 12 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Luxury, Beach, Business, Beach, Spa, Family, Golf, Spa, Green/Sustainable, Family, Golf.

Recommended landmarks, attractions or things to do around HARD ROCK HOTEL CANCUN - ALL INCLUSIVE?

HARD ROCK HOTEL CANCUN - ALL INCLUSIVE is within minutes from Ballenas Beach - 0.2 km / 0.1 mi , Aquaworld - 0.8 km / 0.5 mi and Marlin Beach - 1.1 km / 0.7 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Hard Rock Hotel Cancun - All Inclusive Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hard Rock Hotel Cancun - All Inclusive Reviews Summary

UserOmar
10/10
 
Exceptional
Pros: Overall the hotel is what we expected, the staff was really courteous. The food was actually pretty good compared to other hotels we¿ve stayed at.
UserVerified Hotel Guest
7/10
 
Good
Pros: The all inclusive part of the hotel was a good deal.
Cons: There weren¿t many dining options to choose from, and the food was sub par.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The service!
Cons: No!
UserMichael
3/10
 
Poor
Pros: The food was great, a lot of options.
Cons: The staff did not assist very well. Im not sure if it was due to a language barrier. The rooms being very close to each other became an announce with other rooms having room service delivered. It sounded like my room was being knocked on.
UserVerified Hotel Guest
2/10
 
Poor
Pros: The rooms were cleaned daily and were sanitized well
Cons: As it was all inclusive and payed a premium price to stay thru Christmas, I found it unacceptable that we could not get reservations to any of the restaurants that day as they were 'full'. The key to the room failed every day and had to be reprogrammed
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: very clean, friendly staff, great pool and amenities
UserScott
8/10
 
Very Good
Pros: Service,sanitation, cleanliness
Cons: Dinners were just ok Legendary was a nightmare and 4 hours of my time using 4 then the 5th Closer the day later for another hour just about mad this trip turn wrong
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The best part about this resort, Is the location. The food is TERRIBLE at every restaurant located here. Trust me you will starve the entire stay. Toilet was clogged up my entire stay. For the price I expected much better service and food.
Cons: No
UserNewest
10/10
 
Exceptional
Pros: Staff very attentive, food good, very clean
UserAbel
1/10
 
Very Poor
Pros: It’s a really bad place to stay. The employees lie to you and charge you for things without telling you.
Cons: I didn’t like nothing about the hotel. I will never stay here again. And I will never recommend for anyone to stay here. It has no affiliation with the Hard Rock in Las Vegas except the name.
UserDonald
4/10
 
Disappointing
Pros: great service Food was good
Cons: Our room was in disrepair upon arrival Several alcohol brands were imitation (not the real stuff) Our neighbor brought a stereo and blasted it late one night and the security had them removed. The AC didn’t adequitly cool the building or the room
UserAmber
9/10
 
Wonderful
Pros: Staff was always helpful and very polite Very clean
Cons: Food could have been better.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: All the amenities and the staff has been extremely friendly.
Cons: Could be a tad cleaner.
 
Hotel Location & Nearby Attractions

Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Cancun Interactive Aquarium. This 4.5-star hotel is 3 mi (4.8 km) from El Rey Ruins and 3.2 mi (5.1 km) from La Isla Shopping Mall.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has facilities measuring 16408 square feet (1524 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy international cuisine at The Market, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 601 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Pet Policy for Hard Rock Hotel Cancun - All Inclusive
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hard Rock Hotel Cancun - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hard Rock Hotel Cancun - All Inclusive are listed below.

Pets allowed
Service animals not allowed
Pets cannot be left unattended
Pet maximum weight in kg is 22.5
Only dogs and cats are allowed
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Contactless food service / room service is available
Social distancing measures are in place
Individually-wrapped food options are available
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Individually-wrapped food options are available through room service
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Reservation might be required for some facilities onsite
Food service has been amended for enhanced safety
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hard Rock Hotel Cancun - All Inclusive Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Beach Facilities
  • Beach umbrellas
  • Beach sun chaise loungers
  • Beach & pool towels
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Conference center & rooms
  • Conference space & rooms
  • Conference space size : feet -
  • Banquet hall on site
  • Wedding & banquet services
Entertainment & Activities
  • Tennis on property
  • pool table or Billiards
  • Evening live entertainment
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
Games & Sports
  • Ping pong tables
  • Outdoor tennis court
  • Arcade - Game room
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Handrails in hallways
General Amenities
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Lifeguard on site
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Romantic packages available
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
  • Children's club - Free
  • Supervised childcare & activities - Free
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
Outdoor
  • Terrace on property
Outdoor
  • TV in common areas
  • Garden on property
Parking Services
  • Uncovered parking
  • Self parking - Free
  • Parking - Limited spaces
Pool Facilities
  • Outdoor Swimming Pool
  • Pool umbrellas
  • Pool sun chaise loungers
  • Kids pool
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Snack bar & deli
  • Number of bars & lounges -
  • Number of pool bars -
  • Number of swim up bars -
  • Number of restaurants -
Shopping
  • Gift shops or news stand
  • Shopping on site
Spa Services
  • Hair salon & barber
  • Full service spa on property
  • Spa Room(s)
  • Spa services
Transportation Services
  • Airport to and from transportation
  • Airport transportation - Extra Charge

About Hard Rock Hotels Brand Hotels

Hard Rock Hotels are a group of hotels managed by globally recognized brand Hard Rock International for its live performance venues, memorable dining experience, and collectible music-related merchandise and fashion. The hotel chain started as Hard Rock Café in London in 1971 by shaggy-haired Americans Isaac Tigrett and Peter Morton London. The Seminole Tribe of Florida now owns it after a successful acquisition of its parent company in 2007. Hard Rock International’s headquarters was relocated to Davie, Florida in April 2018 from Orlando Florida. It currently operates 25 hotels, 12 casinos, and 185 cafes in 74 countries worldwide.

Among its most popular properties is the Hard Rock Hotel & Casino, Las Vegas where Morton spent $80m during its opening in 1995. Another $100m was allocated for its expansion in 1999, which almost doubled the capacity of the hotel. By 2006, the property, including the rights to several brand locations in Texas, Mississippi, California, Texas, Vancouver and Australia, were sold to Morgans Hotel Group for $770m.

Hard Rock Hotel & Casino, Las Vegas underwent another significant expansion amounting to $750m a year after. The meeting space was extended while its room capacity increased by another 875 rooms. The economic downturn during the global financial crisis, however, forced Morgans to surrender management rights to its partner Brookfield Asset Management in 2011. Just last year, Richard Branson acquired the property in Las Vegas intending to transform it under the Virgin Hotels Brand.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.2 km / 0.1 mi
Aquaworld - 0.8 km / 0.5 mi
Marlin Beach - 1.1 km / 0.7 mi
Luxury Avenue Shopping Mall - 1.3 km / 0.8 mi
Kukulcan Plaza Shopping Mall - 1.5 km / 1 mi
Maya Cancun Museum - 1.8 km / 1.1 mi
Tequila Museum - 2.3 km / 1.5 mi
Cancun Interactive Aquarium - 2.4 km / 1.5 mi
Costa Occidental de Isla Mujeres National Park - 2.4 km / 1.5 mi
Yamil Lu'um Archaeological Zone - 2.6 km / 1.6 mi
La Isla Shopping Mall - 2.6 km / 1.6 mi
Delfines Beach - 3.2 km / 2 mi
Isla Dorada - 3.4 km / 2.1 mi
El Rey Ruins - 3.8 km / 2.3 mi
Chac Mool Beach - 4 km / 2.5 mi

The preferred airport for Hard Rock Hotel Cancun - All Inclusive is Cancun Intl. Airport (CUN) - 20.1 km / 12.5 mi

User
Omar
 
10/10
Exceptional
Pros: Overall the hotel is what we expected, the staff was really courteous. The food was actually pretty good compared to other hotels we¿ve stayed at.
User
Verified Hotel Guest
 
7/10
Good
Pros: The all inclusive part of the hotel was a good deal.
Cons: There weren¿t many dining options to choose from, and the food was sub par.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The service!
Cons: No!
User
Michael
 
3/10
Poor
Pros: The food was great, a lot of options.
Cons: The staff did not assist very well. Im not sure if it was due to a language barrier. The rooms being very close to each other became an announce with other rooms having room service delivered. It sounded like my room was being knocked on.
User
Verified Hotel Guest
 
2/10
Poor
Pros: The rooms were cleaned daily and were sanitized well
Cons: As it was all inclusive and payed a premium price to stay thru Christmas, I found it unacceptable that we could not get reservations to any of the restaurants that day as they were 'full'. The key to the room failed every day and had to be reprogrammed
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: very clean, friendly staff, great pool and amenities
User
Scott
 
8/10
Very Good
Pros: Service,sanitation, cleanliness
Cons: Dinners were just ok Legendary was a nightmare and 4 hours of my time using 4 then the 5th Closer the day later for another hour just about mad this trip turn wrong
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The best part about this resort, Is the location. The food is TERRIBLE at every restaurant located here. Trust me you will starve the entire stay. Toilet was clogged up my entire stay. For the price I expected much better service and food.
Cons: No
User
Newest
 
10/10
Exceptional
Pros: Staff very attentive, food good, very clean
User
Abel
 
1/10
Very Poor
Pros: It’s a really bad place to stay. The employees lie to you and charge you for things without telling you.
Cons: I didn’t like nothing about the hotel. I will never stay here again. And I will never recommend for anyone to stay here. It has no affiliation with the Hard Rock in Las Vegas except the name.
User
Donald
 
4/10
Disappointing
Pros: great service Food was good
Cons: Our room was in disrepair upon arrival Several alcohol brands were imitation (not the real stuff) Our neighbor brought a stereo and blasted it late one night and the security had them removed. The AC didn’t adequitly cool the building or the room
User
Amber
 
9/10
Wonderful
Pros: Staff was always helpful and very polite Very clean
Cons: Food could have been better.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: All the amenities and the staff has been extremely friendly.
Cons: Could be a tad cleaner.