Extended Stay America Suites Albuquerque Rio Rancho

  • 2608 The American Rd Nw , Rio Rancho, New Mexico 87124
  • 2608 The American Rd Nw , Rio Rancho, New Mexico - 87124
  • 855-516-1090
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Studio, 1 Queen Bed, Accessible, Non Smoking
Studio, 1 Queen Bed, Accessible, Non Smoking
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1 Queen Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Accessibility - Hand-held showerhead, grab bar in bathtub, lever door handles, accessible bathtub, closed-captioned TV, low-height view port in door, wheelchair accessible, wheelchair-width doorways, visual fire alarm, and roll-in shower

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Handheld showerhead
  • Stovetop
  • TV - Closed captioned
  • Complimentary toiletries
  • Iron - ironing board
  • Lowered peephole - view port in door
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Complimentary Wifi
  • Access by exterior corridors
  • Grab-bar in bathtub
  • Partially-open bathroom
  • Grab-bar in shower
  • Desk
  • Roll in shower
  • Accessible/Walk-in bathtub
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - Extra Charge
  • doorways with Wheelchair width
  • Freezer
  • Housekeeping - by request
  • Wheelchair accessible
Studio, 1 Queen Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

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1 Queen Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Accessibility - Lever door handles, closed-captioned TV, and visual fire alarm

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Stovetop
  • TV - Closed captioned
  • Complimentary toiletries
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Access by exterior corridors
  • Partially-open bathroom
  • Desk
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - Extra Charge
  • Freezer
  • Housekeeping - by request
Studio, 1 King Bed, Non Smoking
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Check savings and offers!

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1 King Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Accessibility - Lever door handles, closed-captioned TV, and visual fire alarm

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Stovetop
  • TV - Closed captioned
  • Complimentary toiletries
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Access by exterior corridors
  • Partially-open bathroom
  • Desk
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - Extra Charge
  • Freezer
  • Housekeeping - by request
Studio, 2 Double Beds, Non Smoking
Studio, 2 Double Beds, Non Smoking
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2 Double Beds

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Accessibility - Lever door handles, closed-captioned TV, and visual fire alarm

Need to Know - Housekeeping on request

Non-Smoking

Room is accessed via exterior corridors

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Stovetop
  • TV - Closed captioned
  • Complimentary toiletries
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Access by exterior corridors
  • Partially-open bathroom
  • Desk
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Housekeeping - Extra Charge
  • Freezer
  • Housekeeping - by request
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Extended Stay America Suites Albuquerque Rio Rancho Hotel

Hotel Location & Nearby Attractions

With a stay at Extended Stay America Suites Albuquerque Rio Rancho in Rio Rancho, you'll be near the airport, within a 15-minute drive of Balloon Fiesta Park and Cottonwood Mall. This hotel is 7.3 mi (11.8 km) from Sandia Casino and 9.6 mi (15.4 km) from Indian Pueblo Cultural Center.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for Extended Stay America Suites Albuquerque Rio Rancho
If you are thinking of bringing your pet and want to know if pets are allowed at Extended Stay America Suites Albuquerque Rio Rancho, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Suites Albuquerque Rio Rancho are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Maximum number of pets per room 2

Additional Hotel Details
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Extended Stay America Suites Albuquerque Rio Rancho Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • 24/7 front desk
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Extended Stay America Suites Albuquerque Rio Rancho - Rio Rancho, New Mexico Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Cottonwood Mall - 2.7 km / 1.7 mi
Lovelace Westside Hospital - 3.1 km / 1.9 mi
Desert Greens Golf Course - 4.3 km / 2.7 mi
Petroglyph National Monument - 5.3 km / 3.3 mi
Adobe Theater - 5.5 km / 3.4 mi
Balloon Fiesta Park - 7.4 km / 4.6 mi
Anderson-Abruzzo Albuquerque International Balloon Museum - 7.5 km / 4.7 mi
Corrales Winery - 8.4 km / 5.2 mi
Los Poblanos Open Space - 8.6 km / 5.3 mi
Gruet Winery - 10.2 km / 6.3 mi
ITT Technical Institute - 10.3 km / 6.4 mi
Sandia Lakes Recreation Area - 10.3 km / 6.4 mi
Unser Racing Museum - 11 km / 6.8 mi
University of Phoenix - 11.4 km / 7.1 mi
Sandia Casino - 11.8 km / 7.3 mi

The preferred airport for Extended Stay America Suites Albuquerque Rio Rancho is Albuquerque International Sunport (ABQ) - 28.3 km / 17.6 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Rio Rancho, New Mexico Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Extended Stay America Suites Albuquerque Rio Rancho?

Yes, parking is available free of cost at the Extended Stay America Suites Albuquerque Rio Rancho. This is one of the hotels in Rio Rancho with Free Parking.

What is the check-in policy?

The checking times for Extended Stay America Suites Albuquerque Rio Rancho are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Extended Stay America Suites Albuquerque Rio Rancho's check-out time is 11:00 AM.

What brand is Extended Stay America Suites Albuquerque Rio Rancho?

Extended Stay America Suites Albuquerque Rio Rancho is a part of Extended Stay America Hotels.

What is the street address for Extended Stay America Suites Albuquerque Rio Rancho?

The address for Extended Stay America Suites Albuquerque Rio Rancho is 2608 The American Rd Nw, Rio Rancho, New Mexico 87124

What is the price for tonight?

Based on recent averages, the price for tonight can start at 75.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 75 per night.

How many guest rooms are at Extended Stay America Suites Albuquerque Rio Rancho?

The Extended Stay America Suites Albuquerque Rio Rancho has a total of 101 guest rooms.

How many floors does the Extended Stay America Suites Albuquerque Rio Rancho have?

This Rio Rancho hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly.

Recommended landmarks, attractions or things to do around EXTENDED STAY AMERICA SUITES ALBUQUERQUE RIO RANCHO?

EXTENDED STAY AMERICA SUITES ALBUQUERQUE RIO RANCHO is within minutes from Cottonwood Mall - 2.7 km / 1.7 mi , Lovelace Westside Hospital - 3.1 km / 1.9 mi and Desert Greens Golf Course - 4.3 km / 2.7 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America Suites Albuquerque Rio Rancho Reviews Summary

UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The maintenance man seemed to be the only one who worked there. Front desk clerk Star was wonderful and very helpful
Cons: Nothing was ever cleaned for an entire week,lobby, elevator or corridors cleaned. The floors outside the elevator was so sticky from someone spilling soda,trash on the floors. Our room recked of animal urine. A/c heater didn't work, nor the stove.
UserDarrel
5/10
 
Fair
Pros: Location & friendly staff
Cons: The air conditioner was noisy, there where a couple of broken pieces of something under a chair, there was shampoo but no conditioner, and one morning there was no coffee or "snack" in the lobby as stated by the hotel that there would be each morning.
UserJimmie
10/10
 
Exceptional
Pros: Great location. Close to our work location, restaurants and gas stations.
Cons: Not really have anything bad to say.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Not much, other then I had the convenience of a kitchen.
Cons: To start first off heat/ac wall unit did not work, the smoke detector on the ceiling was missing,counters and doors were very dirty also floor dirty.The shower diverter did not divert enough water to the shower head.when I called the desk no solution.
UserVerified Hotel Guest
3/10
 
Poor
Pros: The staff responded to our problem quickly.
Cons: Room was not cleaned well (hair on the bedspread, stains in the box spring, bed not made well, sheets were not changed, pillows flat, towels are thin and rough. To their credit, we were moved to another room after complaining. The new room was cleaner.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: This hotel is dirty. Room not clean hallway smelled like cigarettes. Dogs barking in the hallway . Was moved to another room that had a really bad smell in the restroom when brought up to their attention they gave us a spray to remove odors
UserSusan
5/10
 
Fair
Pros: The staff
Cons: The toilet was filthy, there was debris all over the floor and under the bed. There was no ice in the hotel. The bathroom door slammed shut on it's own. There were no towels or wash clothes or soap.
UserJames
4/10
 
Disappointing
Pros: I had the handicapped room and the bathroom was large. My room 231 had a nice view of the mountains and balloons in the air from the balloon festival. But for the high price for the room the quality of the hotel did not measure up.
Cons: They did not have a coffeemaker in the room, nor blow dryer in the bathroom. Altho the employee there gv me a blow dryer when I asked for one. Coffee was available in the lobby but I needed hot water for cocoa instead and none. No breakfast either
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: Check in was an unreasonable window, only 3 to 6 PM. We reserved a king bed and had to settle for 2 twins. The manager said it was an upgrade and we wouldn't be charged for it. Gee, thanks. They were overbooked and under staffed and very rude.
UserBrenda
1/10
 
Very Poor
Pros: Nothing
Cons: Room was awful.. Dirty carpet was stained.. Room smelled very musty and had mildew. Needs to be torn down and rebuilt.
UserAhmad
4/10
 
Disappointing
Pros: Location
Cons: It was extremely dirty, I even didn¿t want to walk on the carpet with my shoes, the bed looked like already used and sheets were not changed, the mattress was extremely dirty. I am wondering if health department ever comes over to see how unhealthy
UserRebecca
1/10
 
Very Poor
Cons: Bathroom was horrible, hotel had a bad smell, no employee in sight at guest services. Will not be staying here again.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Horrible customer service experience I was charged for services that I never obtained and told me I'm going to receive a follow up call and or email but didn't send a email when I had disputed it
Cons: Everything bad not a good experience
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The kitchenette.
Cons: Doors were loud. Creepy red car in parking lot that most likely belongs to homeless people. Nothing in kitchenette to use, no utensils, plates etc.
UserVerified Hotel Guest
5/10
 
Fair
Pros: Helpful and friendly staff.
Cons: The loud refrigerator, bathroom exhaust fan, and air conditioner. Not having housekeeping.
UserTriffney
9/10
 
Wonderful
Cons: The locks need to be fixed
UserKrystal
10/10
 
Exceptional
Pros: Room was spacious and really nice
Cons: One of the staff members was not the friendliest
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Nothing
Cons: Didn¿t feel safe No hangers Closet shelf broken No shampoo or hair dryer No entry way lights Broken elevator Un inviting entryway(boxes)
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Checking out.
Cons: Unfortunately, contrary to my usual experience at this location at which I have stayed numerous times over the last couple of years, the cleanliness this time was horrid in each of the two rooms. The first and then the one I was moved to. Won't return.
UserKatrina
9/10
 
Wonderful
Pros: For the most part it was pretty quiet, and centrally located.
Cons: The bedding was just thin and kind of lacking.
 
Hotel Location & Nearby Attractions

With a stay at Extended Stay America Suites Albuquerque Rio Rancho in Rio Rancho, you'll be near the airport, within a 15-minute drive of Balloon Fiesta Park and Cottonwood Mall. This hotel is 7.3 mi (11.8 km) from Sandia Casino and 9.6 mi (15.4 km) from Indian Pueblo Cultural Center.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for Extended Stay America Suites Albuquerque Rio Rancho
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America Suites Albuquerque Rio Rancho, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Suites Albuquerque Rio Rancho are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Maximum number of pets per room 2

Additional Hotel Details
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Extended Stay America Suites Albuquerque Rio Rancho Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • 24/7 front desk
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cottonwood Mall - 2.7 km / 1.7 mi
Lovelace Westside Hospital - 3.1 km / 1.9 mi
Desert Greens Golf Course - 4.3 km / 2.7 mi
Petroglyph National Monument - 5.3 km / 3.3 mi
Adobe Theater - 5.5 km / 3.4 mi
Balloon Fiesta Park - 7.4 km / 4.6 mi
Anderson-Abruzzo Albuquerque International Balloon Museum - 7.5 km / 4.7 mi
Corrales Winery - 8.4 km / 5.2 mi
Los Poblanos Open Space - 8.6 km / 5.3 mi
Gruet Winery - 10.2 km / 6.3 mi
ITT Technical Institute - 10.3 km / 6.4 mi
Sandia Lakes Recreation Area - 10.3 km / 6.4 mi
Unser Racing Museum - 11 km / 6.8 mi
University of Phoenix - 11.4 km / 7.1 mi
Sandia Casino - 11.8 km / 7.3 mi

The preferred airport for Extended Stay America Suites Albuquerque Rio Rancho is Albuquerque International Sunport (ABQ) - 28.3 km / 17.6 mi

User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The maintenance man seemed to be the only one who worked there. Front desk clerk Star was wonderful and very helpful
Cons: Nothing was ever cleaned for an entire week,lobby, elevator or corridors cleaned. The floors outside the elevator was so sticky from someone spilling soda,trash on the floors. Our room recked of animal urine. A/c heater didn't work, nor the stove.
User
Darrel
 
5/10
Fair
Pros: Location & friendly staff
Cons: The air conditioner was noisy, there where a couple of broken pieces of something under a chair, there was shampoo but no conditioner, and one morning there was no coffee or "snack" in the lobby as stated by the hotel that there would be each morning.
User
Jimmie
 
10/10
Exceptional
Pros: Great location. Close to our work location, restaurants and gas stations.
Cons: Not really have anything bad to say.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Not much, other then I had the convenience of a kitchen.
Cons: To start first off heat/ac wall unit did not work, the smoke detector on the ceiling was missing,counters and doors were very dirty also floor dirty.The shower diverter did not divert enough water to the shower head.when I called the desk no solution.
User
Verified Hotel Guest
 
3/10
Poor
Pros: The staff responded to our problem quickly.
Cons: Room was not cleaned well (hair on the bedspread, stains in the box spring, bed not made well, sheets were not changed, pillows flat, towels are thin and rough. To their credit, we were moved to another room after complaining. The new room was cleaner.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: This hotel is dirty. Room not clean hallway smelled like cigarettes. Dogs barking in the hallway . Was moved to another room that had a really bad smell in the restroom when brought up to their attention they gave us a spray to remove odors
User
Susan
 
5/10
Fair
Pros: The staff
Cons: The toilet was filthy, there was debris all over the floor and under the bed. There was no ice in the hotel. The bathroom door slammed shut on it's own. There were no towels or wash clothes or soap.
User
James
 
4/10
Disappointing
Pros: I had the handicapped room and the bathroom was large. My room 231 had a nice view of the mountains and balloons in the air from the balloon festival. But for the high price for the room the quality of the hotel did not measure up.
Cons: They did not have a coffeemaker in the room, nor blow dryer in the bathroom. Altho the employee there gv me a blow dryer when I asked for one. Coffee was available in the lobby but I needed hot water for cocoa instead and none. No breakfast either
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: Check in was an unreasonable window, only 3 to 6 PM. We reserved a king bed and had to settle for 2 twins. The manager said it was an upgrade and we wouldn't be charged for it. Gee, thanks. They were overbooked and under staffed and very rude.
User
Brenda
 
1/10
Very Poor
Pros: Nothing
Cons: Room was awful.. Dirty carpet was stained.. Room smelled very musty and had mildew. Needs to be torn down and rebuilt.
User
Ahmad
 
4/10
Disappointing
Pros: Location
Cons: It was extremely dirty, I even didn¿t want to walk on the carpet with my shoes, the bed looked like already used and sheets were not changed, the mattress was extremely dirty. I am wondering if health department ever comes over to see how unhealthy
User
Rebecca
 
1/10
Very Poor
Cons: Bathroom was horrible, hotel had a bad smell, no employee in sight at guest services. Will not be staying here again.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Horrible customer service experience I was charged for services that I never obtained and told me I'm going to receive a follow up call and or email but didn't send a email when I had disputed it
Cons: Everything bad not a good experience
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The kitchenette.
Cons: Doors were loud. Creepy red car in parking lot that most likely belongs to homeless people. Nothing in kitchenette to use, no utensils, plates etc.
User
Verified Hotel Guest
 
5/10
Fair
Pros: Helpful and friendly staff.
Cons: The loud refrigerator, bathroom exhaust fan, and air conditioner. Not having housekeeping.
User
Triffney
 
9/10
Wonderful
Cons: The locks need to be fixed
User
Krystal
 
10/10
Exceptional
Pros: Room was spacious and really nice
Cons: One of the staff members was not the friendliest
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Nothing
Cons: Didn¿t feel safe No hangers Closet shelf broken No shampoo or hair dryer No entry way lights Broken elevator Un inviting entryway(boxes)
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Checking out.
Cons: Unfortunately, contrary to my usual experience at this location at which I have stayed numerous times over the last couple of years, the cleanliness this time was horrid in each of the two rooms. The first and then the one I was moved to. Won't return.
User
Katrina
 
9/10
Wonderful
Pros: For the most part it was pretty quiet, and centrally located.
Cons: The bedding was just thin and kind of lacking.