Good hotel

Pros: Very large room, good bed, kitchenette, good shower.

Cons: The tramrail passing every hour and making lots of noise. You need earplugs.

Comfortable hotel with nice renovations...

Pros: The renovations that this location recently underwent are obvious since we stayed here prior to those being made. The registration area is much nicer visually (although it's not really a lobby in the traditional sense). The hallways appear brighter. The rooms looked upgraded and the fitness center is clearly upgraded and more welcoming to workout in. In short, the hotel is more pleasant visually. Additionally, the free washers & dryers remain a nice touch. Though, it would be nicer if a work/leisure sitting area with maybe a TV had been added somewhere on the 1st floor. The small bench along the wall across from the registration desk is okay but hardly very functional or a place to just relax downstairs.

Cons: What my wife and I found annoying though are the smaller shortcomings. That started with checking in where nothing was said about housekeeping during our stay and we had to call down later to find out there would be none during our 6-night stay though we could call to request things. Similarly, there was no written information at all in our room about the hotel or the surrounding area. Then there were housekeeping oversights. There was one roll of TP in our bathroom for a 6-night stay even though the large empty cabinet spaces under the sink area could store 20+ more rolls if needed. In short, the fact that there was no additional rolls at all was a clear oversight of housekeeping. The same with the kitchen area. Little things, such as one large glass but no second large one, one steak style knife not two, no sponge for the sink and dishes, and an almost empty salt packet shaker. At the same time, why are there two large spoons but no small spoons...seems odd. Also, there was a paucity of hooks or towel bars in what is otherwise a pretty large bathroom with plenty of empty wall and door space that any number of hooks could be added to or another towel bar added above the existing one (and the small one next to the sink doesn't really compensate). Additionally, though we understand that new TVs were added to many if not all rooms it was frustrating that there is no working TV guide on the TV to know what stations are what and what may be showing on them. When I requested a channel list from the front desk they copied the ONE laminated one they had at the desk but when we got it up to the room the guide didn't match the stations. We then had to go back down to confirm that the laminated one was outdated and they had to go online to locate and printout the newer one. Why aren't guides simply provided in each guest room? The renovations are great, the smaller shortcomings , however, then stick out.

Excellent to visit Manhattan for...

Pros: Location is very convenient to visit Manhattan for a reasonable price. Take 16 minutes to get there on the metro PATH to World Center.

Cons: They should provide more plates, cutlery as not enough for 4 people to have breakfast & dinner with just 4 of each.

Superb

Great alternative to staying in...

Pros: Room (apartment) was a good size for a family of four. The bedsofa could have been wider but our kids made it work. Bed was comfy. Nice views of downtown NYC. Great location. Only a few minutes on foot from PATH train station Exchange Place from which you can reach WTC (Oculus) in Manhattan in 5 minutes. There is also a big supermarket 8 minutes away (walking). Kitchen was well equipped. Huge fridge, 2 burners, microwave, dishwasher. When we had small technical problems, maintenance fixed it quickly. Very clean and very quiet. We would stay there again when visiting NYC next time.

Cons: -

Good

Cons: Bed sheets were dirty upon arrival. Housekeeping arrived quickly to change them

Superb

Pros: Kitchen, table and having a seperate bedroom worked great for the 4 of us

Cons: The email with the possibility to upgrade did not mention that taxes on the same upgade where 200%.

Very pleasant

Pros: Very clean, excellent location

Cons: Missing the breakfast

Superb

Very good

Superb

Superb

Superb

Pros: Location is awesome. Took mostly a ferry (path in evenings) and it takes only 5 minutes to reach Manhattan (World trade center). The vicinity is exceptional - waterfront with Manhattan view, coffee in nearby Gregory`s coffee and the sound of the river. The room itself is mostly renovated, cozy and very clean. Perfect place for several days.

Cons: I had seen these reviews about the air conditioner being too loud but never believed. Oh God it was so loud so that woke me up first days. But I got used to it afterwards.

Very good

Exceptional

Cons: Just one thing, the noise from the light rail behind the hotel.

Fantastic location and spacious rooms

Pros: Fantastic location in jersey city, which has easy access to the Path train to Manhattan. In the surrounding area of Jersey City just 15 mins walk to the main area where there are restaurants and bars. The rooms are spacious and comfortable, the beds are large. It’s all kept very clean and the showers are hot. We arrived very late and there was still someone on check in desk. Also liked the added touch of USB ports on the plug sockets by the bed.

Cons: The walls were slightly thin and we could hear the neighbours alarm in the morning. But only a small minor detail, doesn’t distract enough from the positives.

Nice accommodation and location, horrible...

Pros: The apartment was big enough to accommodate all the guest of the family. Also kitchen was well-furnished and room was comfortable. Location is excellent, close to Path, supermarkets and shopping mall.

Cons: People at the reception were extremely unfriendly and unresponsive during our whole stay. They had a negative answer for each question we asked, and they were not complicated at all. I highly encourage the hotel management to review their attitude towards guests, because I can assure you they downgrade the experience because of their way to relate with people staying at the hotel.

Lovely hotel, would definitely recommend...

Pros: Room was really spacious & modern. The hotel has just been refurbished, everything is clean and new. Was nice and welcoming on arrival. The personal extras the hotel staff put on for us for our celebrations while away was really lovely and unexpected.

Cons: Nothing, everything went well and we had no issues.

Disappointing

if you want to stay...

Pros: Everything in the room