Perfect!

Pros: Staff and amazing, clean and elegant hotel. Nice sauna. Great location

Exceptional

Pros: Its a gorgeous hotel thats super well located. We loved our stay and would highly recommend.

Exceptional hotel and staff

Pros: Stylish Comfortable Great facilities Staff were exceptional

Cons: Nothing

An excellent stay in a beautifully refurbished hotel with super friendly staff.

Pros: Recent refurbishment to an excellent standard throughout. Large comfortable bed. Excellent breakfast and super friendly staff. We look forward to returning again as we enjoyed our stay so much.

Cons: Minor issue with the bathroom with water escaping from the shower cubicle which hasn't been sealed correctly leaving a small pool of water on the bathroom floor. Also there is a gap between where the toilet is fitted and the bathroom wall. There may be a problem with the WiFi as the TV kept losing the WiFi signal. This didn't detract from thoroughly enjoying our stay.

A great hotel in a great location

Pros: We have stayed at this hotel many times and it never disappoints. The rooms have been tastefully refurbished recently. The welcome from reception is a model which should be followed by all hotels. The location is fabulous - right in the heart of the historic area of Palma.

Ill definitely recommend ppl around me to stay here. Personally Ill also book it again!

Pros: The building and interior style matchs the old town vibe. Very boutique and unique in a good way. Room is very nice and cozy. Bed is big, Mattress is not hard. I love the toilet and shower are separate. Staffs are super nice and helpful!

Cons: Nothing!

Perfect located small, beautiful boutique hotel:)

Pros: Beautiful renovated palazzo in the most beautiful area of the old town; great breakfast, parking space available (needs to be reserved upfront); the staff was so supportive and friendly, it felt like home:)

This was without doubt one of the best hotel stays we have ever had! We were there over New Year and

Cons: There is nothing we didn't like! 12/10 :)

Excellent

Pros: The staff are super friendly and helpful. Immaculate room and great food.

From privative spa to excellent restaurant, from welcome wine to room upgrade - I had no possibility to wish more!

Pros: I was considered a King. From the first welcome until the check-out. Detail after detail the team did everything possible to just make my journey unforgettable. Thank you so much!

Good

Definitely Recommend and would stay again

Pros: Even though we traveled to Mallorca during the off season, mid November, this Hotel exceeded our expectations. The location is superb, central but hidden in a quiet corner, with the friendliest and most helpful staff, who recommended and helped us plan activities all around Mallorca and booked us a last minute Taxi to the airport when our flight got canceled super last minute. I loved that they kept the rooftop pool open as the weather was magical (even in November) and they offer private use of the spa facility which has a small indoor pool and a sauna. Perfect for a relaxing evening. make sure to book in advance. Room was clean and comfortable, not a great view in our case but we were perfectly fine with the accommodation and the room service was exceptional. They provided us with everything we asked for right away. We didn't get a chance to eat at the Hotel as we wanted to try all the restaurants in the city but the food smelled amazing and seemed to be full of happy customers. We only had drinks in the Lobby which were great! I would definitely recommend and will stay here again if I had the choice.

Cons: The indoor pool could be a few degrees warmer :)

The attitude of staff was exceptionally good

All Class - its a 10/10 from me !

Pros: Everything ! The quality of the hotel, the location, the staff , the pre arrival communication. All excellent !

Cons: That it now sets a new standard for all other hotels that follow !!

Great hotel, great staff and great location

Pros: Great location in the old town.A historic building which has been converted into a charming and stylish hotel . It was a bonus to have a mini bar and tea and coffee machine in the room

Cons: Nothing

Perfect

Great stay in lovely hotel

Pros: Lovely restored property, nice room, great staff, good food, central location. We will definitely return.

Cons: Its very difficult to find. Our cab driver from the airport dumped us some distance away saying (correctly) it was in a pedestrian area, though he could have got nearer. After a day out, we had difficulty finding it on foot even after wed been there a couple of days!

Very good

Pros: Very nice ambiance good staff

Cons: Difficult to find the hotel

Perfect for a city stay in Palma

Pros: We liked it very much. Its a special and very friendly place.

Perfect