Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

If you are thinking of bringing your pet and want to know if pets are allowed at Sandos Caracol Eco Resort - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Sandos Caracol Eco Resort - All Inclusive are listed below.

Pets not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• LGBTQ friendly
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Staff wears personal protective equipment
• Travelife
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Commonly-touched surfaces are cleaned with disinfectant
• No elevators