When you stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This upscale hotel is 0.6 mi (1 km) from Timanfaya Theater and 0.7 mi (1.1 km) from La Vola.

Dip into one of the 2 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Puerto Palace, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Puerto Palace are listed below.

Pets not allowed

• Professional property host/manager
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• LGBTQ friendly
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Masks are available to guests
• Individually-wrapped food options are available for lunch
• Contactless check-in is available
• Protective clothing is available to guests
• Commonly-touched surfaces are cleaned with disinfectant