A stay at Puerta Del Mar Hotel places you in the heart of Ixtapa, within a 15-minute walk of El Palmar Beach and Magic World Aquapark. This family-friendly hotel is 7.5 mi (12 km) from La Ropa Beach and 8.3 mi (13.4 km) from Las Gatas Beach.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Grab a bite at Los Molcajetes, a family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding, and all rooms are furnished with king sofa beds. Rooms have private balconies. Wired and wireless internet access is complimentary, while 21-inch flat-screen televisions with satellite programming provide entertainment.

If you are thinking of bringing your pet and want to know if pets are allowed at Puerta Del Mar Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Puerta Del Mar Hotel are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Noise-free rooms not guaranteed
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Protective clothing is available to guests
• Essential workers only - NO
• Masks are compulsory at the property
• No rollaway/extra beds available
• Commonly-touched surfaces are cleaned with disinfectant