Krystal Vallarta

  • Avenida Las Garzas , Puerto Vallarta, JAL 48300
  • Avenida Las Garzas , Puerto Vallarta, JAL - 48300
  • 855-516-1090
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Outstanding value on upcoming dates.
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Deluxe Room, Mountain View
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1 King Bed or 2 Double Beds

430-sq-foot room, balcony with mountain views


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with cable channels

Food and Beverages - Mini-fridge, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, separate bathtub and shower, and hydromassage showerhead

Extra Features - Safe, access to in-room childcare, and iron/ironing board (on request)

Pleasure - Climate-controlled air conditioning and daily housekeeping

Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • LED TV
  • Hair dryer - by request
  • Housekeeping (Daily)
  • Iron and ironing board - by request
  • Complimentary bottled water
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • In room safe
  • Hydro-massage showerhead
  • Room service - Restricted hours
  • TV - Cable Service
  • Non Smoking
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • AC / In-room climate control
  • Bed sheets available - no
  • bathtub and shower (Separate)
  • Mini fridge
  • Balcony
Deluxe Room, Sea View
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1 King Bed or 2 Double Beds

430-sq-foot room, balcony with sea views


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with cable channels

Food and Beverages - Mini-fridge, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub, free toiletries, and a hair dryer (on request)

Extra Features - Safe, access to in-room childcare, and iron/ironing board (on request)

Pleasure - Climate-controlled air conditioning and daily housekeeping

Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • LED TV
  • Hair dryer - by request
  • Housekeeping (Daily)
  • Iron and ironing board - by request
  • Complimentary bottled water
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • In room safe
  • Room service - Restricted hours
  • TV - Cable Service
  • Non Smoking
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • AC / In-room climate control
  • Bathtub only
  • Bed sheets available - no
  • Mini fridge
  • Balcony
Standard Room, Garden View
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2 Double Beds or 1 King Bed

473-sq-foot room, furnished balcony with garden views


Internet - Free WiFi

In Room Entertainment - 27-inch TV with cable channels

Food and Beverages - Mini-fridge, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, and hydromassage showerhead

Extra Features - Phone, safe, and access to in-room childcare; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

Smoking And Non-Smoking

Amenities and Features

  • Balcony (Furnished)
  • Hair dryer - by request
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Iron and ironing board - by request
  • Phone
  • Complimentary bottled water
  • Soap
  • Shampoo
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • In room safe
  • Shower Or Bathtub
  • Hydro-massage showerhead
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • No rollaway/extra beds
  • Complimentary Wifi
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • AC / In-room climate control
  • Bed sheets available - no
  • Mini fridge
Standard Room, Ocean View
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Check savings and offers!

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2 Double Beds or 1 King Bed

473-sq-foot room, balcony with ocean views


Internet - Free WiFi

In Room Entertainment - 27-inch TV with cable channels

Food and Beverages - Mini-fridge, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, and hydromassage showerhead

Extra Features - Phone, safe, and access to in-room childcare; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

Smoking And Non-Smoking

Amenities and Features

  • Hair dryer - by request
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Iron and ironing board - by request
  • Phone
  • Complimentary bottled water
  • Soap
  • Shampoo
  • Toilet paper
  • Bathroom (Private)
  • Complimentary toiletries
  • In room safe
  • Shower Or Bathtub
  • Hydro-massage showerhead
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • No rollaway/extra beds
  • Complimentary Wifi
  • Blackout drapes-curtains
  • In-room childcare - Extra Charge
  • AC / In-room climate control
  • Bed sheets available - no
  • Mini fridge
  • Balcony
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Krystal Vallarta Hotel

Hotel Location & Nearby Attractions

With a stay at Krystal Vallarta in Puerto Vallarta (South Hotel Zone), you'll be within a 15-minute drive of Cruise Ship Terminal and Malecon. This beach resort is 2.6 mi (4.2 km) from Bay of Banderas and 3.7 mi (5.9 km) from Playa de los Muertos.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 388 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Pet Policy for Krystal Vallarta
If you are thinking of bringing your pet and want to know if pets are allowed at Krystal Vallarta, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Krystal Vallarta are listed below.

Pets not allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential Workers Only - NO
Protective clothing is available to guests
Contactless check-in is available
Individually-wrapped food options are available for lunch
Commonly-touched surfaces are cleaned with disinfectant

Krystal Vallarta Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Beach Facilities
  • Beach & pool towels
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • One meeting room
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
General Amenities
  • Wheelchair accessible parking
  • Assistive listening devices available
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Tours - ticket assistance
  • Luggage storage facilities
  • Concierge service
Outdoor
  • Terrace on property
  • Garden on property
Parking Services
  • Self parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Assigned smoking areas
Property Features
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Bar at Poolside
  • Café or Coffee shop
  • Hotel Restaurant
  • Snack bar & deli
Shopping
  • Gift shops or news stand
  • Shopping on site
Spa Services
  • Full service spa on property
  • Spa services
  • Jacuzzi / Spa Tub
Transportation Services
  • Airport transportation - Extra Charge

About Krystal Hotels & Resorts Brand Hotels

Krystal Hoteles, which is a Mexico-based hospitality group, has 12 incredible properties in Mexico. All of these hotels and resorts are a part of the company’s slate of three different brands:Krystal Grand, Krystal Urban, and Krystal Hotels & Resorts.Through these brands, Krystal Hoteles managed to set up tourist accommodations in some of the most stunning destinations in the country, including Acapulco, Mexico City, Cancún, Ixtapa - Zihuatanejo, Puerto Vallarta, Ciudad Juárez, Monterrey or Guadalajara.

 

Each brand under the group has its own distinct flavor, but all of Krystal Hoteles’ properties are modern, luxurious, and expertly designed to give guests the most wonderful experience in Mexico. These hotels all feature beautiful views, contemporary facilities, and luxurious amenities. From stunning resorts just a few steps away the ocean to urban hotels in extremely convenient locations, the company’s portfolio provides an alluring blend of the country’s tradition, heritage, and vibrant culture. Within these properties, there’s also a collection of indoor venues, gardens, and themed restaurants that both guests and corporate clients can book for events and enjoy. Finally, Krystal Hoteles also offers Krystal Rewards, which is a loyalty program valid to clients of any hotel or resort in the company roster.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Krystal Vallarta - Puerto Vallarta, JAL Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Cruise Ship Terminal - 0.8 km / 0.5 mi
La Isla - 0.8 km / 0.5 mi
Plaza Caracol - 1.1 km / 0.7 mi
Playa Las Glorias - 1.9 km / 1.2 mi
Vallarta Casino - 2.3 km / 1.4 mi
El Faro Lighthouse - 3.1 km / 1.9 mi
Camarones Beach - 3.7 km / 2.3 mi
Marina Golf Club - 3.8 km / 2.4 mi
International Convention Center - 4 km / 2.5 mi
Teatro Vallarta - 4.3 km / 2.7 mi
Malecon - 4.4 km / 2.8 mi
Bay of Banderas - 4.5 km / 2.8 mi
Caballito - 4.8 km / 3 mi
Los Arcos Amphitheater - 5 km / 3.1 mi
Naval Historic Museum - 5 km / 3.1 mi

The preferred airport for Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6.1 km / 3.8 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Puerto Vallarta, JAL Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Krystal Vallarta has a hotel pool.

What is the check-in policy?

The checking times for Krystal Vallarta are between 3:00 PM and 12:00 PM. The minimum age to check-in is 18.

What is the check-out time?

This Krystal Vallarta's check-out time is 12:00 PM.

What brand is Krystal Vallarta?

Krystal Vallarta is a part of Krystal Hotels & Resorts.

What is the street address for Krystal Vallarta?

The address for Krystal Vallarta is Avenida Las Garzas, Puerto Vallarta, JAL 48300

Is Krystal Vallarta an all inclusive property?


All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted. Food and beverages

  • All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
  • Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
Entertainment
  • Onsite live performances
  • Theme parties
Not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services

What is the price for tonight?

Based on recent averages, the price for tonight can start at 119.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 119 per night.

How many guest rooms are at Krystal Vallarta?

The Krystal Vallarta has a total of 388 guest rooms.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Beach, Family, Spa.

Recommended landmarks, attractions or things to do around KRYSTAL VALLARTA?

KRYSTAL VALLARTA is within minutes from Cruise Ship Terminal - 0.8 km / 0.5 mi , La Isla - 0.8 km / 0.5 mi and Plaza Caracol - 1.1 km / 0.7 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Krystal Vallarta Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Krystal Vallarta Reviews Summary

UserFrankie
10/10
 
Exceptional
Pros: The Ocean view, location, friendly and courteous staff and modern facilities.
Cons: Check-in, check-out, and parking process is tedious. Waited long time just to check out, then some more time just to get the car out of the parking lot due to their scanning, payment methods. Every receipt is done by hand even to get towels in the pool.
UserVerified Hotel Guest
7/10
 
Good
Pros: The hotel grounds were beautiful and well maintained. The beach in front of the resort is nice, although the red flags were often up. Not the best beach for kids.
Cons: The paint on our ceiling was bubbling due to humidity. Paint would fall off onto our bed daily. We were thankful we did not do all inclusive as the restaurant is sub par, and there are great restaurants around for a much better price.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Location
Cons: The bedding is super thin, was dirty, and smelled. The shower nozzle broke off.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: We enjoyed our stay. The breakfast was nice and different each morning. The beds were good. It was easy to take a bus into town that stopped nearby every 10 minutes. We took a day trip that was set up for us at the hotel to San Sebastian. We'd stay again.
UserArtemio
4/10
 
Disappointing
Pros: The grounds were taken care of
Cons: We made the reservation with some friends payed for the same kind of room and they got a suit and we got a room with a queen beed, we complained and they moved us to one with a king but had bunk beds also, no outlets for phone chargers, used the lamp's
 
Hotel Location & Nearby Attractions

With a stay at Krystal Vallarta in Puerto Vallarta (South Hotel Zone), you'll be within a 15-minute drive of Cruise Ship Terminal and Malecon. This beach resort is 2.6 mi (4.2 km) from Bay of Banderas and 3.7 mi (5.9 km) from Playa de los Muertos.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 388 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Pet Policy for Krystal Vallarta
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Krystal Vallarta, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Krystal Vallarta are listed below.

Pets not allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential Workers Only - NO
Protective clothing is available to guests
Contactless check-in is available
Individually-wrapped food options are available for lunch
Commonly-touched surfaces are cleaned with disinfectant

Krystal Vallarta Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Beach Facilities
  • Beach & pool towels
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • One meeting room
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
General Amenities
  • Wheelchair accessible parking
  • Assistive listening devices available
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Tours - ticket assistance
  • Luggage storage facilities
  • Concierge service
Outdoor
  • Terrace on property
  • Garden on property
Parking Services
  • Self parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Assigned smoking areas
Property Features
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Bar at Poolside
  • Café or Coffee shop
  • Hotel Restaurant
  • Snack bar & deli
Shopping
  • Gift shops or news stand
  • Shopping on site
Spa Services
  • Full service spa on property
  • Spa services
  • Jacuzzi / Spa Tub
Transportation Services
  • Airport transportation - Extra Charge

About Krystal Hotels & Resorts Brand Hotels

Krystal Hoteles, which is a Mexico-based hospitality group, has 12 incredible properties in Mexico. All of these hotels and resorts are a part of the company’s slate of three different brands:Krystal Grand, Krystal Urban, and Krystal Hotels & Resorts.Through these brands, Krystal Hoteles managed to set up tourist accommodations in some of the most stunning destinations in the country, including Acapulco, Mexico City, Cancún, Ixtapa - Zihuatanejo, Puerto Vallarta, Ciudad Juárez, Monterrey or Guadalajara.

 

Each brand under the group has its own distinct flavor, but all of Krystal Hoteles’ properties are modern, luxurious, and expertly designed to give guests the most wonderful experience in Mexico. These hotels all feature beautiful views, contemporary facilities, and luxurious amenities. From stunning resorts just a few steps away the ocean to urban hotels in extremely convenient locations, the company’s portfolio provides an alluring blend of the country’s tradition, heritage, and vibrant culture. Within these properties, there’s also a collection of indoor venues, gardens, and themed restaurants that both guests and corporate clients can book for events and enjoy. Finally, Krystal Hoteles also offers Krystal Rewards, which is a loyalty program valid to clients of any hotel or resort in the company roster.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cruise Ship Terminal - 0.8 km / 0.5 mi
La Isla - 0.8 km / 0.5 mi
Plaza Caracol - 1.1 km / 0.7 mi
Playa Las Glorias - 1.9 km / 1.2 mi
Vallarta Casino - 2.3 km / 1.4 mi
El Faro Lighthouse - 3.1 km / 1.9 mi
Camarones Beach - 3.7 km / 2.3 mi
Marina Golf Club - 3.8 km / 2.4 mi
International Convention Center - 4 km / 2.5 mi
Teatro Vallarta - 4.3 km / 2.7 mi
Malecon - 4.4 km / 2.8 mi
Bay of Banderas - 4.5 km / 2.8 mi
Caballito - 4.8 km / 3 mi
Los Arcos Amphitheater - 5 km / 3.1 mi
Naval Historic Museum - 5 km / 3.1 mi

The preferred airport for Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6.1 km / 3.8 mi

User
Frankie
 
10/10
Exceptional
Pros: The Ocean view, location, friendly and courteous staff and modern facilities.
Cons: Check-in, check-out, and parking process is tedious. Waited long time just to check out, then some more time just to get the car out of the parking lot due to their scanning, payment methods. Every receipt is done by hand even to get towels in the pool.
User
Verified Hotel Guest
 
7/10
Good
Pros: The hotel grounds were beautiful and well maintained. The beach in front of the resort is nice, although the red flags were often up. Not the best beach for kids.
Cons: The paint on our ceiling was bubbling due to humidity. Paint would fall off onto our bed daily. We were thankful we did not do all inclusive as the restaurant is sub par, and there are great restaurants around for a much better price.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Location
Cons: The bedding is super thin, was dirty, and smelled. The shower nozzle broke off.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: We enjoyed our stay. The breakfast was nice and different each morning. The beds were good. It was easy to take a bus into town that stopped nearby every 10 minutes. We took a day trip that was set up for us at the hotel to San Sebastian. We'd stay again.
User
Artemio
 
4/10
Disappointing
Pros: The grounds were taken care of
Cons: We made the reservation with some friends payed for the same kind of room and they got a suit and we got a room with a queen beed, we complained and they moved us to one with a king but had bunk beds also, no outlets for phone chargers, used the lamp's