On the whole, excellent as always.

Pros: Wonderful location, brilliant views and pool.

Cons: The rooms were often cleaned too late or not cleaned at all.

Good

Exceptional

Pros: Location and sunset music

Perfect

Best view from our bedroom on the 6th floor of Puerto Polensa bay and to Alcudia

Pros: Comfy bed, amazing views and tasty breakfast

Cons: Nothing

Superb

Pros: Great location at the heart of Port de Pollensa.

Cons: Our room was a little small but made up for with a great terrace and view.

We were in Pollensa for a wedding and the hotel and staff just made the whole stay perfect.

Pros: Beautiful property in the heart of the old town. Fantastic bedroom - and the design and artwork was just stunning. The secret garden and breakfast were other highlights for us - as were the friendly, helpful staff.

Cons: Nothing - it was outstanding.

A wonderful relaxing stay.

Pros: The Hotel is in a fantastic location overlooking the sea and harbour. The art deco decor was stunning especially in the lounge bar and restaurant areas. The lemon bar around the pool is a wonderful area to relax especially at night when the live music is playing theres a great atmosphere. The breakfast was excellent and the staff were extremely helpful and friendly. We had a penthouse room with spa pool and as it was the corner room not only were the views amazing the balcony was huge.

Cons: On our first night we had a double room on the first floor the room had high ceilings and was spacious with plenty of storage , however for the remainder of our stay we moved to the penthouse room where the room was tiny with very little storage compared to the basic double room. The spa pool was great and as we used it every evening, however be aware there are no chemicals in the water and it doesnt keep the water hot like a normal hot tub. We just filled it with the hot tap used it that evening and emptied it the following morning and so on. It takes over an hour to fill so it was a little annoying but definitely worth having.

Great hotel !

Pros: The sea swims in excellent proximity from the hotel. The pool & outdoor area which came alive at night with the live music. The breakfasts were 5 star ! Good restaurants on your doorstep.

Cons: The gym was very disappointing, in a corner area right beside the restaurant. The lifts are very small & could do with replacing.

Very good

Perfect

Good

Very relaxing stay.

Pros: Situation brilliant. Excellent breakfasts. Staff very helpful. Lovely pool area right on beach so can swim in sea too.

Cons: Air con ok but would have liked to get it a bit colder but I do like it very cold.

Perfect

Wonderful welcoming and home from home stay.

Pros: On arrival we was greeted by the reception team who were wonderful and very friendly and welcoming ,arrived early but only had to wait 20 minutes for our room,we had a drink while we waited at the terrace bar and have to say how beautifully decorated and clean the hotel was,the bar staff were very attentive and friendly,We collected our keys and went to our room which was tastefully decorated very clean and lovely neutral pastel colour with mouldings on the walls and a lovely wooden white ceiling with beams across the length of the room,bathroom with big glass shower and white moulded sink with plenty of space,wardrobe space was sufficient for all our clothes with ironing board and iron. The breakfast lounge was out of this world with wonderful views across the bay and the calm sea views and inside seating area was of a high standard with a wide and wonderful choice of breakfast from hot to cold and a great selection of fresh fruit and tasteful yogurt selections and fresh juices ,wide healthy nut and dried fruits selections and array of sweet pastries,fantastic selection of cold meats and cheeses and fantastic fresh cooked breakfast. The Staff from the cleaners to the reception team to the waiting staff mornings/afternoon/and evening were all very welcoming ,attentive and nothing was to much trouble always smiling and were extremely hardworking. The ambiance of the hotel was one of calming and welcoming and joyful. The Swimming pool was excellent and unique jutting out into the sea was unbelievable with fantastic views across the whole of the bay with the mountains framing the backdrop from the pine walk to the boats in the bay.

Cons: The only complaint which is not the hotel fault but we were in room 412 at the back of the hotel 4th floor and me and my wife dont like sleeping with the air conditioning on and much rather the fresh night air circulating in the room ,but for some unknown reason the local council seems to think its a great idea for bin and glass collection should be at 4am in the morning,surely being a tourist resort you would think the between 7-8 am would be much more appropriate.

Exceptional

Very disappointing trip

Pros: Good location

Cons: Totally overpriced Food not great Staff were lovely

A relaxing, comfortable hotel

Pros: Central and the balcony for breakfast a great place to go!

Had a very relaxing week. The breakfast had a great selection. And we especially liked the made or order omelettes.

Pros: The location, the view and evening entertainment.

Cons: The bedroom floor was swept everyday but maybe not mopped. Ended up with dirty feet everyday. Other than that. Everything else was spotless.

Great location with nice pool.

Pros: Central location. Comfortable. Access to pool was great, probably best pool area in the town area. Stylish hotel.

Cons: Slow to reload high value items at breakfast. Sea across from hotel very murky (much clearer further down the beach)