With a stay at Garden Palace Hotel Surabaya, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This upscale hotel is 0.1 mi (0.2 km) from Surabaya Youth Center and 0.4 mi (0.6 km) from Sharp Bamboo Monument.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 8608 square feet (800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.

If you are thinking of bringing your pet and want to know if pets are allowed at Garden Palace Hotel Surabaya, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Garden Palace Hotel Surabaya are listed below.

Pets not allowed

Service animals not allowed

• Gap period enforced between guest stays - 48 hours
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Essential workers only - NO
• Masks are compulsory at the property
• No cribs (infant beds) available
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Reservation might be required for some facilities onsite
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Parking height restrictions apply
• Commonly-touched surfaces are cleaned with disinfectant