Best Western Plus Surprise-Phoenix NW

  • 13337 W Grand Avenue , Surprise, Arizona 85374
  • 13337 W Grand Avenue , Surprise, Arizona - 85374
  • 855-516-1090
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Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
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2 Queen Beds

Internet - Free WiFi

In Room Entertainment - Flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Roll-in shower, grab bar in shower, and closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Grab-bar in shower
  • Desk
  • Roll in shower
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Shower only
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
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2 Queen Beds

Internet - Free WiFi

In Room Entertainment - Flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Shower only
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
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1 King Bed and 1 Double Sofa Bed

Internet - Free WiFi

In Room Entertainment - Flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Shower only
Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
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1 Queen Bed and 1 Double Sofa Bed

Internet - Free WiFi

In Room Entertainment - Flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV, grab bar in shower, and portable shower seat

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • Shower seat - Portable
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Grab-bar in shower
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Shower only
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave
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1 King Bed and 2 Double Beds

Internet - Free WiFi

In Room Entertainment - Flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and portable shower seat

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • Shower seat - Portable
  • TV
  • Separate bedroom
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Shower only
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

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2 King Beds

Internet - Free WiFi

In Room Entertainment - Flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Shower only
Suite, Multiple Beds, Accessible, Refrigerator & Microwave
Suite, Multiple Beds, Accessible, Refrigerator & Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed and 2 Double Beds

Internet - Free WiFi

In Room Entertainment - Flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV and grab bar in shower

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • TV
  • Separate bedroom
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Grab-bar in shower
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Shower only
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Best Western Plus Surprise-Phoenix NW Hotel

Hotel Location & Nearby Attractions

With a stay at Best Western Plus Surprise-Phoenix NW in Surprise, you'll be 2.5 mi (4 km) from Surprise Stadium and 7.6 mi (12.2 km) from Peoria Sports Complex. This hotel is 7.8 mi (12.5 km) from Arrowhead Towne Center and 10.1 mi (16.2 km) from Desert Diamond Casino - West Valley.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Guests can catch a ride on the shuttle (surcharge), which operates within 35 mi.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have showers and hair dryers.

Pet Policy for Best Western Plus Surprise-Phoenix NW
If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Plus Surprise-Phoenix NW, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Plus Surprise-Phoenix NW are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 16
Maximum number of pets per room 1
Pet maximum weight in lb is 35

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Best Western Plus Surprise-Phoenix NW Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • One meeting room
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
General Amenities
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
Internet
  • Wired Internet access - Free
Lobby Level Services
  • 24/7 front desk
  • Safe deposit box at front desk
  • Free news papers in lobby
Parking Services
  • Self parking - Free
  • Parking for RV, bus & truck
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Multilingual staff
Spa Services
  • Jacuzzi / Spa Tub
Transportation Services
  • Area shuttle - Extra Charge

About Comfort Suites By Choice Hotels Brand Hotels

Travelling can be an exhilarating experience – and equally draining. At the end of the day, travelers often seek comfort in their accommodation of choice. It is then imperative to find a quality hotel that suits the needs of each traveler.

Comfort Suites offers just that: comfort for all its guests. The hotel chain falls under Choice Hotels, and it boasts of spacious guest rooms, and come with a slew of amenities that are guaranteed to cater to guests’ needs. Space is more than enough to relax, spread out, or work. The rooms are 25% spacious than the traditional rooms.

The rooms are equipped with the extras that every guest need such as a microwave and a refrigerator. Guests can also enjoy relaxing in the pool or do a workout routine in the fitness center.

Aside from the amenities, the hotel also offers free hot breakfast. Guests can start their day right with several options for breakfast, such as choice meats, eggs, fresh fruits, healthy yogurt, and anything that every guest wants.

To give the clients the best experience, Comfort Suites hotels have been refurbishing the hotel structures including the lobbies and the guest rooms.  Guests can also enjoy some privileges as members of Choice Privileges Rewards. Every time a guest stay in any hotel under the Choice Hotels, they can earn points and redeem great rewards.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Best Western Plus Surprise-Phoenix NW - Surprise, Arizona Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Destiny Springs Healthcare - 1.5 km / 0.9 mi
Centennial Friendship Park - 1.9 km / 1.2 mi
Surprise Stadium - 3.6 km / 2.2 mi
Banner Del E Webb Medical Center - 4.1 km / 2.6 mi
Coyote Lakes Golf Club - 6.5 km / 4 mi
Granite Falls Golf Course - 7.1 km / 4.4 mi
Banner del webb - 7.3 km / 4.5 mi
Deer Valley Golf Course - 9.2 km / 5.7 mi
Curahealth Hospital Northwest Phoenix - 11.2 km / 7 mi
Peoria Sports Complex - 12.2 km / 7.6 mi
Rio Vista Recreation Park - 12.3 km / 7.6 mi
Arrowhead Towne Center - 12.5 km / 7.8 mi
Arizona Broadway Theatre - 12.8 km / 8 mi
Luke AFB Clinic - 13.3 km / 8.3 mi
Honor Health - 15.6 km / 9.7 mi

The nearest airports are:
Sky Harbor International Airport (PHX) - 43.4 km / 27 mi
Phoenix, AZ (DVT-Phoenix Deer Valley) - 34 km / 21.1 mi
Scottsdale, AZ (SCF) - 52.3 km / 32.5 mi

The preferred airport for Best Western Plus Surprise-Phoenix NW is Sky Harbor International Airport (PHX).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Surprise, Arizona Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Best Western Plus Surprise-Phoenix NW?

Yes, parking is available free of cost at the Best Western Plus Surprise-Phoenix NW. This is one of the hotels in Surprise with Free Parking.

Does this property have a swimming pool?

Yes, Best Western Plus Surprise-Phoenix NW has a hotel pool.

What is the check-in policy?

The checking times for Best Western Plus Surprise-Phoenix NW are between 3:00 PM and 5:30 AM. The minimum age to check-in is 21.

What is the check-out time?

This Best Western Plus Surprise-Phoenix NW's check-out time is 11:00 AM.

What brand is Best Western Plus Surprise-Phoenix NW?

Best Western Plus Surprise-Phoenix NW is a part of Comfort Suites By Choice Hotels.

What is the street address for Best Western Plus Surprise-Phoenix NW?

The address for Best Western Plus Surprise-Phoenix NW is 13337 W Grand Avenue, Surprise, Arizona 85374

What is the price for tonight?

Based on recent averages, the price for tonight can start at 63.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 63 per night.

How many guest rooms are at Best Western Plus Surprise-Phoenix NW?

The Best Western Plus Surprise-Phoenix NW has a total of 86 guest rooms.

How many floors does the Best Western Plus Surprise-Phoenix NW have?

This Surprise hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around BEST WESTERN PLUS SURPRISE-PHOENIX NW?

BEST WESTERN PLUS SURPRISE-PHOENIX NW is within minutes from Destiny Springs Healthcare - 1.5 km / 0.9 mi , Centennial Friendship Park - 1.9 km / 1.2 mi and Surprise Stadium - 3.6 km / 2.2 mi

Which the best airport near BEST WESTERN PLUS SURPRISE-PHOENIX NW?

The preferred airport for Best Western Plus Surprise-Phoenix NW is Sky Harbor International Airport (PHX). The airport is conveniently located when visiting this Surprise hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Best Western Plus Surprise-Phoenix NW Reviews Summary

UserRobert
10/10
 
Exceptional
Pros: The rooms are nice the beds are comfortable, the breakfast is great! The staff is marvelous. The staff is what pushed our experience staying here over the top!
Cons: No
UserKenneth
10/10
 
Exceptional
Pros: Nice breakfast set up. Girl at front desk was awesome.
Cons: No
UserAffirminc
8/10
 
Very Good
Pros: Great location, close to shopping and lots of restaurants and close to highways. Free breakfast was good most mornings
Cons: The hotel upped their chlorine in pool 2nd day we were there and it burned the children's eyes. It caused extreme stinging pain, redness, blurred vision and tenderness to touch.
UserMary
5/10
 
Fair
Pros: I just love it!
Cons: This time the lady that was at the desk at 1:30 in the morning was not nice at all. She looked tired and she let us know it. Other than this, my family and friends will continue to book rooms at this same hotel/location. Thank you!!
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The location was close to our event.
Cons: The hotel had the worst customer service! I booked 2 rooms checked in at 330pm. Only 1 room was ready other room wasnt  cleaned. I tried checking in later to the other room and  they gave me the hardest time! the receptionist was extremely rude!
UserJodi
8/10
 
Very Good
Cons: Pool was closed for shock treatment
UserShanon
4/10
 
Disappointing
Pros: The Breakfast was good. And the employees were nice and helpful. That¿s it!
Cons: there was no linens in the room for couch bed. The beds were extremely stiff. There was a poop stain and gravel on the floor near the side of bed from an animal, someone else¿s hair all over the bathroom, telephone to front desk was broke. Terrible
UserAlton
3/10
 
Poor
Pros: Room size was adequate. Had listed amenities of refrigerator and microwave.
Cons: Dirty, poor management response to any issues, inconsistent mask policy, poor attitudes, room keys did not work. Easy things to take care of were consistently ignored: broken toaster in continental breakfast area, juice dispenser, coffee maker,etc.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Leaving the hotel was just about the best feeling
Cons: Me and my kids have bites all over us from feet to neck
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The room was clean and comfortable. It's a good choice for the price point. Hotel employee who checked us in, was quite a character. He spoke very highly of the hotel. The person serving the morning breakfast was amazing and helpful. Bring quarters for la
Cons: Hotel employee was great but a little long winded so check in took forever. Sometimes you just want to check in quickly after a long drive. Hotel doors slammed shut (or else they didn't lock). This wasn't too distracting but people talking in the hallways
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location. Closer to where I wanted to go
Cons: checkin process was the one that put us off. We came the hotel at 8:15pm. We were made to wait till 10:30pm for our room to be ready for checkin. we did not have the linens for the sofa-cum-bed & hotel did not have good linens.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The price was great! The beds were comfy and staff was awesome.
Cons: We had a patio and there was old coffee cups out there and also a coffee cup behind one of the curtains. Staff was great and handled it well.
UserRoberto
10/10
 
Exceptional
Pros: Location
Cons: Bathroom shower was not as clean. Found hair on wall. But overall ok.
UserGayla
9/10
 
Wonderful
Pros: Staff was friendly & helpful & worked very hard to accommodate us with same room when we found out we needed another night Room was clean & breakfast selection was good. We felt comfortable & would stay again. Thanks to all who made our stay enjoyable.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing
Cons: I did not have a room when I arrived at the hotel. It was horrible. I am disabled and I was had to wait hours for my room
UserSherry
2/10
 
Poor
Pros: The front desk lady, She was the only person who was trying to repeatedly apologize and the only one trying to fix the situation even though GM was on site. This lady needs a promotion to manager and demote the other one
Cons: Not enough characters allowed to tell you everything I disliked
UserKen
6/10
 
Pleasant
Pros: Quite clean and everything worked.
Cons: During covid the breakfast bar was open. No mask required. A man was in there with no mask hovering over the food. The poor woman working in there was exposed to him. We found this experience to make us wish we had slept in our car. Hotel=COVID
UserDarrin
10/10
 
Exceptional
Pros: The room size
Cons: Location
UserDave
10/10
 
Exceptional
Pros: The girl at the front desk was incredibly sweet! She made our stay just perfect!
Cons: The pool area was locked but staff came to let us in.
UserVerified Hotel Guest
2/10
 
Poor
Pros: comfortable beds
Cons: Hotel staff was terrible. Never at the front desk.At check in (1:20am)I had to wait 20 minutes for front desk person.He was not in the building.I literally walked around looking for employees.Then After settling in 1:40am shower head was broken.
 
Hotel Location & Nearby Attractions

With a stay at Best Western Plus Surprise-Phoenix NW in Surprise, you'll be 2.5 mi (4 km) from Surprise Stadium and 7.6 mi (12.2 km) from Peoria Sports Complex. This hotel is 7.8 mi (12.5 km) from Arrowhead Towne Center and 10.1 mi (16.2 km) from Desert Diamond Casino - West Valley.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Guests can catch a ride on the shuttle (surcharge), which operates within 35 mi.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have showers and hair dryers.

Pet Policy for Best Western Plus Surprise-Phoenix NW
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Best Western Plus Surprise-Phoenix NW, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Plus Surprise-Phoenix NW are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 16
Maximum number of pets per room 1
Pet maximum weight in lb is 35

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Best Western Plus Surprise-Phoenix NW Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • One meeting room
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
General Amenities
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
Internet
  • Wired Internet access - Free
Lobby Level Services
  • 24/7 front desk
  • Safe deposit box at front desk
  • Free news papers in lobby
Parking Services
  • Self parking - Free
  • Parking for RV, bus & truck
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Multilingual staff
Spa Services
  • Jacuzzi / Spa Tub
Transportation Services
  • Area shuttle - Extra Charge

About Comfort Suites By Choice Hotels Brand Hotels

Travelling can be an exhilarating experience – and equally draining. At the end of the day, travelers often seek comfort in their accommodation of choice. It is then imperative to find a quality hotel that suits the needs of each traveler.

Comfort Suites offers just that: comfort for all its guests. The hotel chain falls under Choice Hotels, and it boasts of spacious guest rooms, and come with a slew of amenities that are guaranteed to cater to guests’ needs. Space is more than enough to relax, spread out, or work. The rooms are 25% spacious than the traditional rooms.

The rooms are equipped with the extras that every guest need such as a microwave and a refrigerator. Guests can also enjoy relaxing in the pool or do a workout routine in the fitness center.

Aside from the amenities, the hotel also offers free hot breakfast. Guests can start their day right with several options for breakfast, such as choice meats, eggs, fresh fruits, healthy yogurt, and anything that every guest wants.

To give the clients the best experience, Comfort Suites hotels have been refurbishing the hotel structures including the lobbies and the guest rooms.  Guests can also enjoy some privileges as members of Choice Privileges Rewards. Every time a guest stay in any hotel under the Choice Hotels, they can earn points and redeem great rewards.

Distances are displayed to the nearest 0.1 mile and kilometer.

Destiny Springs Healthcare - 1.5 km / 0.9 mi
Centennial Friendship Park - 1.9 km / 1.2 mi
Surprise Stadium - 3.6 km / 2.2 mi
Banner Del E Webb Medical Center - 4.1 km / 2.6 mi
Coyote Lakes Golf Club - 6.5 km / 4 mi
Granite Falls Golf Course - 7.1 km / 4.4 mi
Banner del webb - 7.3 km / 4.5 mi
Deer Valley Golf Course - 9.2 km / 5.7 mi
Curahealth Hospital Northwest Phoenix - 11.2 km / 7 mi
Peoria Sports Complex - 12.2 km / 7.6 mi
Rio Vista Recreation Park - 12.3 km / 7.6 mi
Arrowhead Towne Center - 12.5 km / 7.8 mi
Arizona Broadway Theatre - 12.8 km / 8 mi
Luke AFB Clinic - 13.3 km / 8.3 mi
Honor Health - 15.6 km / 9.7 mi

The nearest airports are:
Sky Harbor International Airport (PHX) - 43.4 km / 27 mi
Phoenix, AZ (DVT-Phoenix Deer Valley) - 34 km / 21.1 mi
Scottsdale, AZ (SCF) - 52.3 km / 32.5 mi

The preferred airport for Best Western Plus Surprise-Phoenix NW is Sky Harbor International Airport (PHX).

User
Robert
 
10/10
Exceptional
Pros: The rooms are nice the beds are comfortable, the breakfast is great! The staff is marvelous. The staff is what pushed our experience staying here over the top!
Cons: No
User
Kenneth
 
10/10
Exceptional
Pros: Nice breakfast set up. Girl at front desk was awesome.
Cons: No
User
Affirminc
 
8/10
Very Good
Pros: Great location, close to shopping and lots of restaurants and close to highways. Free breakfast was good most mornings
Cons: The hotel upped their chlorine in pool 2nd day we were there and it burned the children's eyes. It caused extreme stinging pain, redness, blurred vision and tenderness to touch.
User
Mary
 
5/10
Fair
Pros: I just love it!
Cons: This time the lady that was at the desk at 1:30 in the morning was not nice at all. She looked tired and she let us know it. Other than this, my family and friends will continue to book rooms at this same hotel/location. Thank you!!
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The location was close to our event.
Cons: The hotel had the worst customer service! I booked 2 rooms checked in at 330pm. Only 1 room was ready other room wasnt  cleaned. I tried checking in later to the other room and  they gave me the hardest time! the receptionist was extremely rude!
User
Jodi
 
8/10
Very Good
Cons: Pool was closed for shock treatment
User
Shanon
 
4/10
Disappointing
Pros: The Breakfast was good. And the employees were nice and helpful. That¿s it!
Cons: there was no linens in the room for couch bed. The beds were extremely stiff. There was a poop stain and gravel on the floor near the side of bed from an animal, someone else¿s hair all over the bathroom, telephone to front desk was broke. Terrible
User
Alton
 
3/10
Poor
Pros: Room size was adequate. Had listed amenities of refrigerator and microwave.
Cons: Dirty, poor management response to any issues, inconsistent mask policy, poor attitudes, room keys did not work. Easy things to take care of were consistently ignored: broken toaster in continental breakfast area, juice dispenser, coffee maker,etc.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Leaving the hotel was just about the best feeling
Cons: Me and my kids have bites all over us from feet to neck
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The room was clean and comfortable. It's a good choice for the price point. Hotel employee who checked us in, was quite a character. He spoke very highly of the hotel. The person serving the morning breakfast was amazing and helpful. Bring quarters for la
Cons: Hotel employee was great but a little long winded so check in took forever. Sometimes you just want to check in quickly after a long drive. Hotel doors slammed shut (or else they didn't lock). This wasn't too distracting but people talking in the hallways
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location. Closer to where I wanted to go
Cons: checkin process was the one that put us off. We came the hotel at 8:15pm. We were made to wait till 10:30pm for our room to be ready for checkin. we did not have the linens for the sofa-cum-bed & hotel did not have good linens.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The price was great! The beds were comfy and staff was awesome.
Cons: We had a patio and there was old coffee cups out there and also a coffee cup behind one of the curtains. Staff was great and handled it well.
User
Roberto
 
10/10
Exceptional
Pros: Location
Cons: Bathroom shower was not as clean. Found hair on wall. But overall ok.
User
Gayla
 
9/10
Wonderful
Pros: Staff was friendly & helpful & worked very hard to accommodate us with same room when we found out we needed another night Room was clean & breakfast selection was good. We felt comfortable & would stay again. Thanks to all who made our stay enjoyable.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing
Cons: I did not have a room when I arrived at the hotel. It was horrible. I am disabled and I was had to wait hours for my room
User
Sherry
 
2/10
Poor
Pros: The front desk lady, She was the only person who was trying to repeatedly apologize and the only one trying to fix the situation even though GM was on site. This lady needs a promotion to manager and demote the other one
Cons: Not enough characters allowed to tell you everything I disliked
User
Ken
 
6/10
Pleasant
Pros: Quite clean and everything worked.
Cons: During covid the breakfast bar was open. No mask required. A man was in there with no mask hovering over the food. The poor woman working in there was exposed to him. We found this experience to make us wish we had slept in our car. Hotel=COVID
User
Darrin
 
10/10
Exceptional
Pros: The room size
Cons: Location
User
Dave
 
10/10
Exceptional
Pros: The girl at the front desk was incredibly sweet! She made our stay just perfect!
Cons: The pool area was locked but staff came to let us in.
User
Verified Hotel Guest
 
2/10
Poor
Pros: comfortable beds
Cons: Hotel staff was terrible. Never at the front desk.At check in (1:20am)I had to wait 20 minutes for front desk person.He was not in the building.I literally walked around looking for employees.Then After settling in 1:40am shower head was broken.