Extended Stay America - Phoenix - Biltmore

  • 5235 N 16th St , Phoenix, Arizona 85016
  • 5235 N 16th St , Phoenix, Arizona - 85016
  • 855-516-1090
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Outstanding value on upcoming dates.
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Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
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1 King Bed and 1 Double Sofa Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and towels

Extra Features - Iron/ironing board, double sofa bed, and desk

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Dishware, Cookware and utensils
  • Stovetop
  • Complimentary toiletries
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Bed sheets not available
  • Kitchen
  • Housekeeping - Extra Charge
  • Sofa-bed
  • Housekeeping - by request
  • No Linens available
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 Queen Bed and 1 Double Sofa Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Dishware, Cookware and utensils
  • Stovetop
  • Complimentary toiletries
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Bed sheets not available
  • Kitchen
  • Housekeeping - Extra Charge
  • Sofa-bed
  • Housekeeping - by request
  • No Linens available
Deluxe Studio, Multiple Beds, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking
View room details and amenities View details & amenities
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Check savings and offers!

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2 Queen Beds and 1 Double Sofa Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Dishware, Cookware and utensils
  • Stovetop
  • Complimentary toiletries
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Bed sheets not available
  • Kitchen
  • Housekeeping - Extra Charge
  • Sofa-bed
  • Housekeeping - by request
  • No Linens available
Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed and 1 Double Sofa Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and towels

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Accessibility - Wheelchair accessible

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • AC
  • Refrigerator
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Dishware, Cookware and utensils
  • Stovetop
  • Complimentary toiletries
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Partially-open bathroom
  • Desk
  • Bed sheets not available
  • Kitchen
  • Housekeeping - Extra Charge
  • Sofa-bed
  • Housekeeping - by request
  • No Linens available
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Extended Stay America - Phoenix - Biltmore Hotel

Hotel Location & Nearby Attractions

With a stay at Extended Stay America - Phoenix - Biltmore in Phoenix (Camelback East), you'll be a 3-minute drive from Biltmore Fashion Park and 7 minutes from Roosevelt Row. This hotel is 5.6 mi (9 km) from Grand Canyon University and 6.9 mi (11.2 km) from Camelback Mountain.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 111 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Pet Policy for Extended Stay America - Phoenix - Biltmore
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America - Phoenix - Biltmore, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America - Phoenix - Biltmore are listed below.

Pets allowed
Maximum number of pets per room 2

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines
Shield between guests and staff in main contact areas
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are compulsory at the property

Extended Stay America - Phoenix - Biltmore Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Hiking/biking trails nearby
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Front desk - limited hours
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Extended Stay America - Phoenix - Biltmore - Phoenix, Arizona Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Biltmore Fashion Park - 2.3 km / 1.5 mi
Arizona Biltmore Country Club - 2.9 km / 1.8 mi
Wrigley Mansion - 3.4 km / 2.1 mi
Barrow Neurological Institute - 6.7 km / 4.2 mi
Saint Joseph's Hospital and Medical Center - 6.9 km / 4.3 mi
Heard Museum - 7 km / 4.4 mi
Roosevelt Row - 7 km / 4.4 mi
Encanto Park - 8.5 km / 5.3 mi
Grand Canyon University - 9 km / 5.6 mi
North Mountain Park - 9.2 km / 5.7 mi
Celebrity Theater - 9.3 km / 5.8 mi
Phoenix Art Museum - 9.6 km / 6 mi
Phoenix Theatre - 9.7 km / 6 mi
Arizona Center - 9.7 km / 6 mi
Children's Museum of Phoenix - 9.8 km / 6.1 mi

The nearest airports are:
Sky Harbor Intl. Airport (PHX) - 13 km / 8.1 mi
Scottsdale, AZ (SCF) - 23.1 km / 14.3 mi
Phoenix, AZ (DVT-Phoenix Deer Valley) - 29 km / 18 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 37.6 km / 23.4 mi
Chandler, AZ (CHD-Chandler Municipal) - 45.9 km / 28.5 mi

The preferred airport for Extended Stay America - Phoenix - Biltmore is Sky Harbor Intl. Airport (PHX).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Phoenix, Arizona Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Extended Stay America - Phoenix - Biltmore?

Yes, parking is available free of cost at the Extended Stay America - Phoenix - Biltmore. This is one of the hotels in Phoenix with Free Parking.

Does this property have a swimming pool?

Yes, Extended Stay America - Phoenix - Biltmore has a hotel pool.

What is the check-in policy?

The checking times for Extended Stay America - Phoenix - Biltmore are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Extended Stay America - Phoenix - Biltmore's check-out time is 11:00 AM.

What brand is Extended Stay America - Phoenix - Biltmore?

Extended Stay America - Phoenix - Biltmore is a part of Extended Stay America Hotels.

What is the street address for Extended Stay America - Phoenix - Biltmore?

The address for Extended Stay America - Phoenix - Biltmore is 5235 N 16th St, Phoenix, Arizona 85016

What is the price for tonight?

Based on recent averages, the price for tonight can start at 70.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 70 per night.

How many guest rooms are at Extended Stay America - Phoenix - Biltmore?

The Extended Stay America - Phoenix - Biltmore has a total of 111 guest rooms.

How many floors does the Extended Stay America - Phoenix - Biltmore have?

This Phoenix hotel has 3 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly.

Recommended landmarks, attractions or things to do around EXTENDED STAY AMERICA - PHOENIX - BILTMORE?

EXTENDED STAY AMERICA - PHOENIX - BILTMORE is within minutes from Biltmore Fashion Park - 2.3 km / 1.5 mi , Arizona Biltmore Country Club - 2.9 km / 1.8 mi and Wrigley Mansion - 3.4 km / 2.1 mi

Which the best airport near EXTENDED STAY AMERICA - PHOENIX - BILTMORE?

The preferred airport for Extended Stay America - Phoenix - Biltmore is Sky Harbor Intl. Airport (PHX). The airport is conveniently located when visiting this Phoenix hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America - Phoenix - Biltmore Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America - Phoenix - Biltmore Reviews Summary

UserVerified Hotel Guest
5/10
 
Fair
Pros: The day staff were really kind and helpful.
Cons: Our room was not clean, we cleaned the sticky floors and counters ourselves. The night staff was nice but also had a situation with a visitor that did not call before arriving to see us. A call to our room would have saved her a headache.
UserJose
1/10
 
Very Poor
Pros: Was assigned an untenantable room from the start, the A/C ( in Arizona) was faulty, and room located directly above laundry room. . Spent two nights in a room in excess of 80 degrees climate. No manager nor an attempt to move to a different location.
Cons: From the start, could not check in at 2:00, was told I could not use the restroom in the halway. Was told I was not allowed to wait inside by posted policy. I was the only one there at the time. I made a respectful observation. This room was assigned.
UserWallace
9/10
 
Wonderful
Pros: Quiet and Clean
Cons: I am sure due to the COVID, but many ameneties missing
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Bed was clean
Cons: Roaches in kitchenette area & throughout microwave.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Clean no carpets
Cons: No
UserVerified Hotel Guest
6/10
 
Pleasant
Cons: Reservation messed up even after confirming when we got here
UserChimene
10/10
 
Exceptional
Pros: The excellent customer service from the front desk. Also the kitchen supplies were awesome. I felt so much at home.
Cons: Not a thing.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Location
Cons: I didn’t like the dark skinned lady at the front desk, she asked too many unnecessary personal questions in order to check me in. Then gave me attitude because I didn’t answer her questions. Motels don’t need your address, employer in
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The staff was very thorough and helpful
Cons: I had to ask for certain toiletries I felt should have been in the room
UserMike
10/10
 
Exceptional
Pros: location. this is my 3rd stay there
Cons: put us way on other side of hotel
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: They where remodeling and shut off the elevator front entrance closed could not get clean towels during the day. Assistant manager advised ed if did not like the noise to get a different hotel
UserMike
10/10
 
Exceptional
Pros: kitchen and couch
Cons: bo this was second stay. of do not like 20 dolars in extra fee's and taxes.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: staff was nice.
Cons: terrible sewage smell. very noisy fridge and air conditioning. couldn't sleep all night.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The customer service
Cons: No
UserCharlene
8/10
 
Very Good
Pros: Location was awesome to just experience Phoenix like a local. Bars and resturants close by and a killer breakfast spot with great service directly across the street. The pool was clean and well serviced too.
Cons: It's too bad the ice machine was broken.
UserVerified Hotel Guest
5/10
 
Fair
Cons: Old curtains ripped blankets
UserVerified Hotel Guest
5/10
 
Fair
Pros: The location.
Cons: There was no trashcan, and, the air conditioner did not provide adequate output to deal with the heat.
UserMark
7/10
 
Good
Pros: Nice staff. Good location for me.
Cons: Breakfast was not so great. I can understand it's easier and cheaper to not have any perishables for breakfast. I had brought my own breakfast in my travels so I did just fine. The rug in the stairwell smelled of pet urine. I did not mention it
UserBonnie
10/10
 
Exceptional
Pros: The staff was great!
UserBrent
3/10
 
Poor
Pros: Location
Cons: It's pretty beaten up in terms of the room... scratches and dents. Kitchen has nothing in it - no plates, glasses, silverware, paper towels, pots/pans... you need to go to the front desk for this. Never seen such a thing in a kitchenette.
 
Hotel Location & Nearby Attractions

With a stay at Extended Stay America - Phoenix - Biltmore in Phoenix (Camelback East), you'll be a 3-minute drive from Biltmore Fashion Park and 7 minutes from Roosevelt Row. This hotel is 5.6 mi (9 km) from Grand Canyon University and 6.9 mi (11.2 km) from Camelback Mountain.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 111 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Pet Policy for Extended Stay America - Phoenix - Biltmore
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America - Phoenix - Biltmore, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America - Phoenix - Biltmore are listed below.

Pets allowed
Maximum number of pets per room 2

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines
Shield between guests and staff in main contact areas
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are compulsory at the property

Extended Stay America - Phoenix - Biltmore Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Hiking/biking trails nearby
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Front desk - limited hours
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

Distances are displayed to the nearest 0.1 mile and kilometer.

Biltmore Fashion Park - 2.3 km / 1.5 mi
Arizona Biltmore Country Club - 2.9 km / 1.8 mi
Wrigley Mansion - 3.4 km / 2.1 mi
Barrow Neurological Institute - 6.7 km / 4.2 mi
Saint Joseph's Hospital and Medical Center - 6.9 km / 4.3 mi
Heard Museum - 7 km / 4.4 mi
Roosevelt Row - 7 km / 4.4 mi
Encanto Park - 8.5 km / 5.3 mi
Grand Canyon University - 9 km / 5.6 mi
North Mountain Park - 9.2 km / 5.7 mi
Celebrity Theater - 9.3 km / 5.8 mi
Phoenix Art Museum - 9.6 km / 6 mi
Phoenix Theatre - 9.7 km / 6 mi
Arizona Center - 9.7 km / 6 mi
Children's Museum of Phoenix - 9.8 km / 6.1 mi

The nearest airports are:
Sky Harbor Intl. Airport (PHX) - 13 km / 8.1 mi
Scottsdale, AZ (SCF) - 23.1 km / 14.3 mi
Phoenix, AZ (DVT-Phoenix Deer Valley) - 29 km / 18 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 37.6 km / 23.4 mi
Chandler, AZ (CHD-Chandler Municipal) - 45.9 km / 28.5 mi

The preferred airport for Extended Stay America - Phoenix - Biltmore is Sky Harbor Intl. Airport (PHX).

User
Verified Hotel Guest
 
5/10
Fair
Pros: The day staff were really kind and helpful.
Cons: Our room was not clean, we cleaned the sticky floors and counters ourselves. The night staff was nice but also had a situation with a visitor that did not call before arriving to see us. A call to our room would have saved her a headache.
User
Jose
 
1/10
Very Poor
Pros: Was assigned an untenantable room from the start, the A/C ( in Arizona) was faulty, and room located directly above laundry room. . Spent two nights in a room in excess of 80 degrees climate. No manager nor an attempt to move to a different location.
Cons: From the start, could not check in at 2:00, was told I could not use the restroom in the halway. Was told I was not allowed to wait inside by posted policy. I was the only one there at the time. I made a respectful observation. This room was assigned.
User
Wallace
 
9/10
Wonderful
Pros: Quiet and Clean
Cons: I am sure due to the COVID, but many ameneties missing
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Bed was clean
Cons: Roaches in kitchenette area & throughout microwave.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Clean no carpets
Cons: No
User
Verified Hotel Guest
 
6/10
Pleasant
Cons: Reservation messed up even after confirming when we got here
User
Chimene
 
10/10
Exceptional
Pros: The excellent customer service from the front desk. Also the kitchen supplies were awesome. I felt so much at home.
Cons: Not a thing.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Location
Cons: I didn’t like the dark skinned lady at the front desk, she asked too many unnecessary personal questions in order to check me in. Then gave me attitude because I didn’t answer her questions. Motels don’t need your address, employer in
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The staff was very thorough and helpful
Cons: I had to ask for certain toiletries I felt should have been in the room
User
Mike
 
10/10
Exceptional
Pros: location. this is my 3rd stay there
Cons: put us way on other side of hotel
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: They where remodeling and shut off the elevator front entrance closed could not get clean towels during the day. Assistant manager advised ed if did not like the noise to get a different hotel
User
Mike
 
10/10
Exceptional
Pros: kitchen and couch
Cons: bo this was second stay. of do not like 20 dolars in extra fee's and taxes.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: staff was nice.
Cons: terrible sewage smell. very noisy fridge and air conditioning. couldn't sleep all night.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The customer service
Cons: No
User
Charlene
 
8/10
Very Good
Pros: Location was awesome to just experience Phoenix like a local. Bars and resturants close by and a killer breakfast spot with great service directly across the street. The pool was clean and well serviced too.
Cons: It's too bad the ice machine was broken.
User
Verified Hotel Guest
 
5/10
Fair
Cons: Old curtains ripped blankets
User
Verified Hotel Guest
 
5/10
Fair
Pros: The location.
Cons: There was no trashcan, and, the air conditioner did not provide adequate output to deal with the heat.
User
Mark
 
7/10
Good
Pros: Nice staff. Good location for me.
Cons: Breakfast was not so great. I can understand it's easier and cheaper to not have any perishables for breakfast. I had brought my own breakfast in my travels so I did just fine. The rug in the stairwell smelled of pet urine. I did not mention it
User
Bonnie
 
10/10
Exceptional
Pros: The staff was great!
User
Brent
 
3/10
Poor
Pros: Location
Cons: It's pretty beaten up in terms of the room... scratches and dents. Kitchen has nothing in it - no plates, glasses, silverware, paper towels, pots/pans... you need to go to the front desk for this. Never seen such a thing in a kitchenette.