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Westgate Lakes Resort & Spa Universal Studios Area

9500 Turkey Lake Rd, Orlando, Florida, 32819
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Westgate Lakes Resort & Spa Universal Studios Area

9500 Turkey Lake Rd, Orlando, Florida, 32819
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  • Studio (Villa)
    Studio (Villa)
    Studio (Villa)
    Studio (Villa)
    Studio (Villa)

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    Studio (Villa)

    1 King Bed and 1 Double Sofa Bed, 495 sq feet
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    Room Highlights

    Layout of Studio (Villa) - Separate sitting area
    In Room Entertainment - Flat-screen TV, premium channels, and DVD player
    Food and Beverages - Kitchenette with microwave, cookware/dishware, and coffee/tea maker
    Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub and separate shower
    Extra Features - Free local calls, double sofa bed, and safe; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Housekeeping on request
    Non-Smoking, pet friendly
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • DVD player
    • Flat panel TV
    • Hair dryer
    • High-chair
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Jacuzzi / Jetted bathtub
    • Kitchenette
    • Laptop friendly workstation
    • Laundry detergent
    • Microwave
    • Mini fridge
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Pillow-top mattress
    • Premium bedding
    • Room Linens provided
    • Room service - Restricted hours
    • Sitting area (Separate)
    • Sofa-bed
    • Travel crib
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
  • Villa, 2 Bedrooms
    Villa, 2 Bedrooms
    Villa, 2 Bedrooms
    Villa, 2 Bedrooms
    Villa, 2 Bedrooms

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    Villa, 2 Bedrooms

    2 Double Beds, 1 King Bed and 1 Double Sofa Bed, 1195-sq-foot room with a furnished balcony/patio
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    Room Highlights

    Layout of Villa, 2 Bedrooms - 2 bedrooms, dining area, and sitting area
    In Room Entertainment - Flat-screen TV, premium channels, and DVD player
    Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher
    Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets
    Restrooms & Showers - 2 bathrooms, jetted bathtub and separate shower
    Extra Features - Washer/dryer, free local calls, and safe; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Housekeeping on request
    Non-Smoking, pet friendly
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • Desk chair
    • dining area - Separate
    • Dishware, Cookware and utensils
    • Dishwasher
    • DVD player
    • Flat panel TV
    • Full-sized freezer/refrigerator
    • Furnished Patio/Balcony
    • Hair dryer
    • High-chair
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Jacuzzi / Jetted bathtub
    • Kitchen
    • Laptop friendly workstation
    • Laundry detergent
    • Microwave
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Pillow-top mattress
    • Premium bedding
    • Room Linens provided
    • Room service - Restricted hours
    • Sitting area (Separate)
    • Stovetop
    • Travel crib
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • Washer and dryer
  • Villa, 3 Bedrooms
    Villa, 3 Bedrooms
    Villa, 3 Bedrooms
    Villa, 3 Bedrooms
    Villa, 3 Bedrooms

    0/0

    Villa, 3 Bedrooms

    2 King Beds, 2 Double Beds and 2 Double Sofa Beds, 1689-sq-foot room with a furnished balcony/patio
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    Room Highlights

    Layout of Villa, 3 Bedrooms - 3 bedrooms, dining area, and sitting area
    In Room Entertainment - Flat-screen TV, premium channels, and DVD player
    Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher
    Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets
    Restrooms & Showers - 3 bathrooms, jetted bathtub and separate shower
    Extra Features - Washer/dryer, free local calls, and safe; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Housekeeping on request
    Non-Smoking, pet friendly
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • Desk chair
    • dining area - Separate
    • Dishware, Cookware and utensils
    • Dishwasher
    • DVD player
    • Flat panel TV
    • Full-sized freezer/refrigerator
    • Furnished Patio/Balcony
    • Hair dryer
    • High-chair
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Jacuzzi / Jetted bathtub
    • Kitchen
    • Laptop friendly workstation
    • Laundry detergent
    • Microwave
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Pillow-top mattress
    • Premium bedding
    • Room Linens provided
    • Room service - Restricted hours
    • Sitting area (Separate)
    • Stovetop
    • Travel crib
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • Washer and dryer
  • Room (Resort Select)
    Room (Resort Select)
    Room (Resort Select)
    Room (Resort Select)
    Room (Resort Select)

    0/0

    Room (Resort Select)

    1 King Bed and 1 Double Sofa Bed, 493 sq feet
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    Room Highlights

    Layout of Room (Resort Select) - Bedroom and sitting area
    In Room Entertainment - Flat-screen TV, premium channels, and DVD player
    Food and Beverages - Kitchenette with microwave, cookware/dishware, and coffee/tea maker
    Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Housekeeping on request
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • DVD player
    • Flat panel TV
    • Hair dryer
    • High-chair
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchenette
    • Laptop friendly workstation
    • Laundry detergent
    • Microwave
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Premium bedding
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Room service - Restricted hours
    • Shower-tub combination
    • Sitting area (Separate)
    • Travel crib
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
  • Deluxe Villa, 1 Bedroom
    Deluxe Villa, 1 Bedroom
    Deluxe Villa, 1 Bedroom
    Deluxe Villa, 1 Bedroom
    Deluxe Villa, 1 Bedroom

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    Deluxe Villa, 1 Bedroom

    1 King Bed and 1 Double Sofa Bed, 775-sq-foot room with a furnished balcony/patio
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    Room Highlights

    Layout of Deluxe Villa, 1 Bedroom - Bedroom and sitting area
    In Room Entertainment - Flat-screen TV, premium channels, and DVD player
    Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher
    Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets
    Restrooms & Showers - Private bathroom, jetted bathtub and separate shower
    Extra Features - Washer/dryer, free local calls, and safe; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Housekeeping on request
    Non-Smoking, pet friendly
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • DVD player
    • Flat panel TV
    • Full-sized freezer/refrigerator
    • Furnished Patio/Balcony
    • Hair dryer
    • High-chair
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Jacuzzi / Jetted bathtub
    • Kitchen
    • Laptop friendly workstation
    • Laundry detergent
    • Microwave
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Pillow-top mattress
    • Premium bedding
    • Room Linens provided
    • Room service - Restricted hours
    • Separate bedroom
    • Sitting area (Separate)
    • Stovetop
    • Travel crib
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • Washer and dryer
  • Room, 1 Bedroom
    Room, 1 Bedroom
    Room, 1 Bedroom
    Room, 1 Bedroom
    Room, 1 Bedroom

    0/0

    Room, 1 Bedroom

    1 King Bed and 1 Double Sofa Bed, 397 sq feet
    FreeParking Free Parking
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    Room Highlights

    Layout of Room, 1 Bedroom - Separate sitting area
    In Room Entertainment - Flat-screen TV, premium channels, and DVD player
    Food and Beverages - Kitchenette with stovetop, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Pillowtop bed, premium bedding, and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Need to Know - Housekeeping on request
    Non-Smoking, pet friendly
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary toiletries
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • DVD player
    • Flat panel TV
    • Hair dryer
    • High-chair
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchenette
    • Laptop friendly workstation
    • Laundry detergent
    • Microwave
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Pillow-top mattress
    • Premium bedding
    • Room Linens provided
    • Room service - Restricted hours
    • Separate bedroom
    • Shower only
    • Sitting area (Separate)
    • Stovetop
    • Travel crib
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch

ABOUT THE HOTEL

About Westgate Lakes Resort & Spa Universal Studios Area Hotel

Hotel Location & Nearby Attractions

When you stay at Westgate Lakes Resort & Spa Universal Studios Area in Orlando, you'll be on the waterfront, within a 5-minute drive of CoCo Key Water Resort and The Wheel at ICON Park™. This upscale hotel is 2.7 mi (4.3 km) from Universal’s Volcano Bay and 3.4 mi (5.4 km) from Aquatica.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, 7 spa tubs, and a water park (surcharge). This hotel also features concierge services, an arcade/game room, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 25005 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Drafts Sports Bar & Grill, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 poolside bars.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 1990 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming along with DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pet Policy for Westgate Lakes Resort & Spa Universal Studios Area
If you are thinking of bringing your pet and want to know if pets are allowed at Westgate Lakes Resort & Spa Universal Studios Area, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Westgate Lakes Resort & Spa Universal Studios Area are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Service animals are allowed

Pet max weight (per pet) in kg is 27

Pet max weight (per pet) in lb is 60

Maximum number of pets per room 2

Additional Hotel Details
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Essential workers only - NO

HOTEL LOCATION

Nearest airport and around Westgate Lakes Resort & Spa Universal Studios Area
- Orlando, Florida Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Dr. P. Phillips Hospital - 0.1 km / 0.1 mi
Ripley's Believe It or Not - 3.5 km / 2.2 mi
Titanic the Experience - 3.7 km / 2.3 mi
CoCo Key Water Resort - 3.8 km / 2.4 mi
Sleuth's Mystery Dinner Show - 3.9 km / 2.4 mi
Madame Tussauds - 4 km / 2.5 mi
The Wheel at ICON Park™ - 4 km / 2.5 mi
SEA LIFE Orlando Aquarium - 4 km / 2.5 mi
Pirate's Dinner Adventure - 4.2 km / 2.6 mi
Pirate's Cove Adventure Golf - 4.2 km / 2.6 mi
Aquatica - 4.8 km / 3 mi
Universal Orlando Resort - 5 km / 3.1 mi
Universal’s Volcano Bay - 5 km / 3.1 mi
Wonderworks - 5 km / 3.1 mi
IFly Orlando - 5 km / 3.1 mi

The nearest airports are:
Kissimmee, FL (ISM-Kissimmee Gateway) - 20.2 km / 12.5 mi
Orlando Intl. Airport (MCO) - 22.6 km / 14 mi
Orlando Sanford Intl. Airport (SFB) - 61.2 km / 38 mi

The preferred airport for Westgate Lakes Resort & Spa Universal Studios Area is Orlando Intl. Airport (MCO).

EXPLORE NEARBY ATTRACTIONS, ACTIVITIES AND LOCAL EXPERIENCES

Dr. P. Phillips Community Park
Community park offering sports fields, a playground, dog park, and picnic areas for public use. (2.6 miles from the hotel location)
Address: 8249 Buenavista Woods Blvd, Orlando, FL 32836, United States
SeaWorld Orlando
Large, popular aquatic theme park featuring myriad marine animals, shows, and an assortment of rides. (4.2 miles from the hotel location)
Address: 7007 Sea World Dr, Orlando, FL 32821, United States
Universal's Islands of Adventure
A theme park with thrill rides, shows & attractions, including The Wizarding World of Harry Potter. (4.4 miles from the hotel location)
Address: 6000 Universal Blvd, Orlando, FL 32819, United States
Universal Studios Florida
Hugely famous movie theme park offering numerous attractions & live shows inspired by popular films. (4.6 miles from the hotel location)
Address: 6000 Universal Blvd, Orlando, FL 32819, United States
Orlando International Premium Outlets
Outlet mall offering a variety of discount shopping options, from designer brands to casual wear. (5.2 miles from the hotel location)
Address: 4951 International Dr, Orlando, FL 32819, United States

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Westgate Lakes Resort & Spa Universal Studios Area Hotel

Is free parking available at the Westgate Lakes Resort & Spa Universal Studios Area?
Yes, parking is available free of cost at the Westgate Lakes Resort & Spa Universal Studios Area. This is one of the hotels in Orlando with Free Parking.
Does this property have a swimming pool?
Yes, Westgate Lakes Resort & Spa Universal Studios Area has a hotel pool.
What is the check-in policy?
The checking times for Westgate Lakes Resort & Spa Universal Studios Area are between 4:00 PM and midnight. The minimum age to check-in is 21.
What is the check-out time?
This Westgate Lakes Resort & Spa Universal Studios Area's check-out time is 10:00 AM.
What brand is Westgate Lakes Resort & Spa Universal Studios Area?
Westgate Lakes Resort & Spa Universal Studios Area is a part of Westgate Resorts.
What is the street address for Westgate Lakes Resort & Spa Universal Studios Area?
The address for Westgate Lakes Resort & Spa Universal Studios Area is 9500 Turkey Lake Rd, Orlando, Florida 32819
What is the price for tonight?
Based on recent averages, the price for tonight can start at 185.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 185 per night.
When was the Westgate Lakes Resort & Spa Universal Studios Area built?
The Westgate Lakes Resort & Spa Universal Studios Area in Orlando was built in 1984.
How many guest rooms are at Westgate Lakes Resort & Spa Universal Studios Area?
The Westgate Lakes Resort & Spa Universal Studios Area has a total of 1990 guest rooms.
How many floors does the Westgate Lakes Resort & Spa Universal Studios Area have?
This Orlando hotel has 5 floors. The hotel has 28 building/tower.
What is the hotel theme?
Travelers find this hotel Pet Friendly. Other themes include Spa, Adventure sport, Family, Family, Spa.
Recommended landmarks, attractions or things to do around WESTGATE LAKES RESORT & SPA UNIVERSAL STUDIOS AREA?
WESTGATE LAKES RESORT & SPA UNIVERSAL STUDIOS AREA is within minutes from Dr. P. Phillips Hospital - 0.1 km / 0.1 mi , Ripley's Believe It or Not - 3.5 km / 2.2 mi and Titanic the Experience - 3.7 km / 2.3 mi
Which the best airport near WESTGATE LAKES RESORT & SPA UNIVERSAL STUDIOS AREA?
The preferred airport for Westgate Lakes Resort & Spa Universal Studios Area is Orlando Intl. Airport (MCO). The airport is conveniently located when visiting this Orlando hotel.

ADDITIONAL HOTEL REVIEWS

Westgate Lakes Resort & Spa Universal Studios Area Reviews Summary

  • Hotel review by Missy

    Missy

    Disappointing

    Pros: The online pictures and amenities are nice
    Cons: didnt like being asked to use one of our days to a timeshare mtg, hard to find our room, no parking,dirty pool, room door didnt seal properly, blinds didnt cover our window, didnt feel safe, no place for breakfast, no hot water, no room Svc

  • Hotel review by Malanie

    Malanie

    Exceptional

    Pros: Everything
    Cons: Not really

  • Hotel review by Jackie

    Jackie

    Wonderful

    Pros: Affordability
    Cons: Crowded

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Very Poor

    Pros: Location, near Sea World.
    Cons: Not happy with most of my experience at this hotel and false advertising on this site. Made it seem like all amenities were included when they were not. Lots of hidden fees. Bedding was stained. Smell of marijuana in several locations throughout.

  • Hotel review by Deannah

    Deannah

    Very Poor

    Pros: It was easy check in i had problems serve times with this company i booked in incorrect dates on my trip last night in there giving me hard time with changing my dates or just refunding me so i can rebook my trip i have talk to supervisor in all
    Cons: If u make mistakes please dont book this company the want make any changes u will loose your money so i contacted my bank or ill be out of 300 something dollars

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Exceptional

    Pros: The amenities and location.
    Cons: No

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Very Poor

    Pros: The location is very convenient and being next to Dr Phillips town is great- there are some great restaurants not far away. The patio was the best part of the room, however we only book hotels with a balcony or patio so this was already expected.
    Cons: Its a Time Share! We got bamboozled into the tour which was the most horrible experience ever! 3.5 hours later! Wasted the day - Nice and Fake until we werent gonna spend 70k and then it became aggressive - ugly and bullying. Ruined the Day! Be warned !

  • Hotel review by Olivia

    Olivia

    Exceptional

    Pros: The hotel was great. The customer service was awesome. The entire resort that we were able to see was great. It was a must visit again soon.
    Cons: Nothing was wrong. Everything was great

  • Hotel review by Sara

    Sara

    Exceptional

    Pros: Its very convenient to universal studios
    Cons: The parking is an issue, and we had some issues with our key cards and AC that were just a bit annoying

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Fair

    Cons: Waterpark was an extra fee No breakfast served only lunch and dinner. Resort is spread out Check in took long room was not ready was downgrade to another room.

  • Hotel review by Jane

    Jane

    Exceptional

    Pros: It was the best hotel Ive ever stayed in
    Cons: It was beautiful and affordable, and everyone was very nice. Our room was stunning.

  • Hotel review by Robyn

    Robyn

    Pleasant

    Pros: The lobby was beautiful and so were the grounds.
    Cons: If you want to go to Disney dont stay here. It is not that far of a drive but there is no parking. You walk all day at Disney and come home to walk a mile after you park your car. It might be a great condo to buy in to but it is not for a trip.

  • Hotel review by Becky

    Becky

    Exceptional

    Pros: Location is key in the Orlando area due to traffic and Westgate Lakes is in the perfect location and on a lake. Rooms are all clean, beds and pillows are comfy. All rooms have a balcony. Lots of pools on the resort, never felt over crowded.

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Exceptional

    Pros: Customer Service, we was able to stay in our unit when we had to stay 2 extra days,amenities, comfort of room and beds, updated unit.
    Cons: Couldn't use safe because it couldn't be reset. Called front desk and they would send someone up to fix it. Didn't show up.

  • Hotel review by Melisha

    Melisha

    Exceptional

    Pros: The entertainment
    Cons: How small the I bedroom room was

  • Hotel review by Landecia

    Landecia

    Very Good

    Pros: Check in was easy. The location was nice and the room was spacious and beautiful.
    Cons: I did not like that upon entering I noticed the staff left a used rag and cleaning products in the bathroom however they had not paid much detail to cleaning. The shower head was extremely filthy and they was residue on the refrigerator.

  • Hotel review by Jeremiah

    Jeremiah

    Exceptional

    Pros: The staff was very friendly. My family really enjoyed the room.

  • Hotel review by Josiani

    Josiani

    Exceptional

    Pros: Location and the amenities was amazing, my daughter enjoyed everything.
    Cons: They dont have daily room service.

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Fair

    Pros: The location and the onsite eating and food.
    Cons: There was mold in the curtains in the bedroom and cut holes in the wall under the television behind the desk. No remote control for television in the bedroom. I arrived late the first night and went straight to bed. Slept on the couch after finding issues

  • Hotel review by Didiere

    Didiere

    Exceptional

    Pros: My family and I had a great experience at the Westgate lake resort. We got the two bedroom room and it was just amazingly perfect!! If youre looking for a place for your kids and family to enjoy this is the place to be.
    Cons: We loved everything. The only we didnt like is the time share trick they pull when you arrive.