Exceptional

Pros: Everything.

Cons: N/A

Very good

Exceptional

My favorite place to come

Pros: Clean

Cons: Nothing at all

Great!

Pros: The room was incredibly spacious and well-appointed. 2-bed, 2-bath. Could have stayed all winter! The pools were awesome. My kids lived in the lazy river. Easy walk to the beach as well with great chairs and umbrellas and easy walk to Publix and a bunch of restaurants. The staff though took this place to the next level. First, my rental car agency canceled their shuttle to our port and the Uber was oddly going to be $50. Westgate (I believe Trisha was the concierge who helped) has a relationship with the agency and arranged to have my family transported from the rental car agency to the port and back at no cost. Also, I left my AirPods in our hotel room and didn't notice for a week while we were on the cruise. Daniela (manager?) found them and mailed them back to me! Maybe that's just Florida... but where I'm from, they'd have been sold long before my trip ended!

Cons: The splash pad was under repair, which was noisy. I thought it was going to ruin the time outside but by afternoon the noise was minimal. My kids didn't care much about the splash pad anyway as they are older.

Very good

Disappointing

Pros: The room was great and so was the pool.

Cons: The waterpark was closed and we booked only for that. There is nothing saying it was closed or it is still closed

Very good

Pros: Great location and staff accommodate our extended check out time

Perfect

Would be rated excellence if not for the loud construction going on at children pool (jackhammers)

Pros: Large rooms with Kitchen for our family, Pool and Tiki Bar, Beach

Cons: Childrens play pool was in renovation - lots of loud jackhammer noise during our day at the pool.

Very good

Pros: Location

Cons: Place needs renovation

Nice poor mans resort perfectly located in Cocoa Beach with perfect pool amenities for the grand kid

Pros: Room and facility cleanliness was superb except for the pigeon poop on the handrails to the 2nd Fl of Bldg 1. Access to the private beach was a very short walk. Rooms had sufficient cooking utensils for those cooking in. Staff were accommodating at all times and very friendly. Dave, a military veteran who has worked there for 8 years as a maintenance tech was recognized for his helpfulness and friendliness.

Cons: Parking was limited on site especially during the day when day sharers were in the fun pool area. Space in the reception area was limited and at times backed up when more than 3 families were checking in. Entrance to the resort was backed up when more than 5 vehicles were checking in or out. Prices at the Tiki lounge for food and drinks were steep other than happy hours from 12 - 1p and 6 to 7p. Shower water pressure was weak. Be ware of the extra costs for beach chairs, umbrellas and other items. BBQ self ignitor units near the Tiki lounge did not work which required maintenance to use a lighter for safety causing cooking delays.

Superb

Pros: Good location, big room and really nice and friendly service. Comfortable parking and friendly front office.

Cons: Too much extra printed documentation. Nice but took a lot of time to get explanations which for 2 night stay could be limited. No information pre arrival that part of the water area is under contraction and it is out of order. This information could convince us to change the location. Lot of noise from the construction site team rebuilding the water park just outside our doors. But I guess this will improve the area for future. Would be nice to be informed in advance to make right decision.

Pros: We arrived pretty early and did not expect to be able to check in but wanted to use the amenities. Before the pre-check process was completed, housekeeping had already inspected the room and it was ready. Great check in experience!

Cons: We participated in the ice cream social and thought we were paying cash for the ice cream. Was not aware that a $5 charge would be added to the room as well.

Pros: Walking distance to the beach with the expected resort amenities. Couple of terrific restaurants within a 10-minute walk.

Cons: Hotel sits right on the main road (A1A), so anything near the road will have traffic noise.

Very good

Amazing

Pros: Everything

Cons: That they try to sign you up for a breakfast presentation/sale

Perfect

Wonderful

Pros: Everything great

Cons: Price

Very good