TownePlace Suites by Marriott Kalamazoo

  • 5683 S 9th Street , Kalamazoo, Michigan 49009
  • 5683 S 9th Street , Kalamazoo, Michigan - 49009
  • 855-516-1090
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Studio, 2 Queen Beds, Non Smoking
Studio, 2 Queen Beds, Non Smoking
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2 Queen Beds

343 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LED TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher

Bed Type and Features - Premium bedding

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Low-height view port in door, height-adjustable showerhead, visual fire alarm, closed-captioned TV, low-height electrical outlets in bathroom, grab bar near toilet, low-height door lock, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • LED TV
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Dishwasher
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • Toaster
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • TV
  • TV - Satellite Service
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Desk
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • Paper towels
Studio, 1 King Bed, Non Smoking
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1 King Bed

313 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LED TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher

Bed Type and Features - Premium bedding

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Low-height view port in door, height-adjustable showerhead, visual fire alarm, closed-captioned TV, low-height electrical outlets in bathroom, grab bar near toilet, low-height door lock, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • LED TV
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Dishwasher
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • Toaster
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • TV
  • TV - Satellite Service
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Desk
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • Sofa-bed
  • Paper towels
Suite, 1 Bedroom, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LED TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher

Bed Type and Features - Premium bedding

Restrooms & Showers - Free toiletries and a hair dryer

Extra Features - Iron/ironing board, desk, and phone; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Low-height view port in door, height-adjustable showerhead, visual fire alarm, closed-captioned TV, low-height electrical outlets in bathroom, grab bar near toilet, low-height door lock, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • LED TV
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Dishwasher
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Stovetop
  • Toaster
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • TV
  • TV - Satellite Service
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Desk
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • Paper towels
Suite, 1 Bedroom, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LED TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher

Bed Type and Features - Premium bedding

Restrooms & Showers - Free toiletries and a hair dryer

Extra Features - Iron/ironing board, desk, and phone; free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Low-height view port in door, height-adjustable showerhead, visual fire alarm, closed-captioned TV, low-height electrical outlets in bathroom, grab bar near toilet, low-height door lock, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • AC
  • LED TV
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Dishwasher
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Stovetop
  • Toaster
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • TV
  • TV - Satellite Service
  • Non Smoking
  • TV - Premium channels
  • adjustable Height showerhead
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Desk
  • Kitchen
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • Paper towels
 

About The Hotel

  Call us for secret deals: 855-516-1090

About TownePlace Suites by Marriott Kalamazoo Hotel

Hotel Location & Nearby Attractions

With a stay at TownePlace Suites by Marriott Kalamazoo in Kalamazoo, you'll be within a 15-minute drive of Western Michigan University and Kalamazoo College. This hotel is 6.2 mi (10 km) from Waldo Stadium and 7.4 mi (12 km) from Kalamazoo Valley Museum.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli serving guests of TownePlace Suites by Marriott Kalamazoo. A complimentary continental breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless Internet access is complimentary, while 42-inch LED televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for TownePlace Suites by Marriott Kalamazoo
If you are thinking of bringing your pet and want to know if pets are allowed at TownePlace Suites by Marriott Kalamazoo, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of TownePlace Suites by Marriott Kalamazoo are listed below.

Pets allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Professional property host/manager
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures

TownePlace Suites by Marriott Kalamazoo Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas
  • Snack bar & deli

About TownePlace Suites By Marriott Brand Hotels

The market is agile and hoteliers are finding more ways to modernize and meet the market’s current needs and these days extended stays are thriving. TownePlace Suites operating under Marriott International is specially designed and built for clients looking for longer stays. With spacious suites and full kitchens, Towneplace has also partnered with other powerful brands like Elfa® closets from The Container Store® and Weber® grills to create a more homely and comfortable vibe. Its laidback and modern rooms in which a home office is separate from the living quarters are suitable for individuals and families who want to be productive and efficient while enjoying all the perks of hotel services, such as complimentary breakfast.

 

With nearly 400 hundred and over 200 projects in the pipeline in the US and Canada; high occupancy rates; and loyal customer base - investors have been eyeing TownePlace Suites’ excellent opportunity growth. TownePlace Suites was also named one of Entrepreneur Magazine’s “120 Most Trusted Brands” in 2014 and awarded as one of America's Best Franchise Brands in 2016.

 

With its lower cost-to-build advantage to its competitors allows TownePlace Suites to offer a competitive fee structure making it more appealing. Whether for longer stays or for investment, TownePlace Suites is definitely a good option.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around TownePlace Suites by Marriott Kalamazoo - Kalamazoo, Michigan Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Crystal Woods - 4.4 km / 2.7 mi
James W. Miller Auditorium - 9.1 km / 5.7 mi
Portage Creek Bicentennial Park - 9.1 km / 5.7 mi
Crossroads Park Shopping Center - 9.5 km / 5.9 mi
University Arena - 9.8 km / 6.1 mi
Waldo Stadium - 10 km / 6.2 mi
Milham Park Golf Club - 10.2 km / 6.3 mi
Western Michigan University - 10.2 km / 6.4 mi
Kalamazoo College - 10.9 km / 6.8 mi
Kalamazoo Valley Museum - 12 km / 7.4 mi
Air Zoo - 12 km / 7.5 mi
Kalamazoo Institute of Arts - 13.5 km / 8.4 mi
Bronson Methodist Hospital - 13.7 km / 8.5 mi
Wings Event Center - 13.7 km / 8.5 mi
Kalamazoo State Theatre - 13.8 km / 8.5 mi

The nearest airports are:
Gerald R. Ford International Airport (GRR) - 87.4 km / 54.3 mi
Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 11.2 km / 6.9 mi

The preferred airport for TownePlace Suites by Marriott Kalamazoo is Gerald R. Ford International Airport (GRR).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Kalamazoo, Michigan Hotels

 
 

Helpful Info & FAQs

Is free parking available at the TownePlace Suites by Marriott Kalamazoo?

Yes, parking is available free of cost at the TownePlace Suites by Marriott Kalamazoo. This is one of the hotels in Kalamazoo with Free Parking.

Does this property have a swimming pool?

Yes, TownePlace Suites by Marriott Kalamazoo has a hotel pool.

What is the check-in policy?

The checking times for TownePlace Suites by Marriott Kalamazoo are between 3:00 PM and 2:00 AM.

What is the check-out time?

This TownePlace Suites by Marriott Kalamazoo's check-out time is 12:00 PM.

What brand is TownePlace Suites by Marriott Kalamazoo?

TownePlace Suites by Marriott Kalamazoo is a part of TownePlace Suites By Marriott.

What is the street address for TownePlace Suites by Marriott Kalamazoo?

The address for TownePlace Suites by Marriott Kalamazoo is 5683 S 9th Street, Kalamazoo, Michigan 49009

What is the price for tonight?

Based on recent averages, the price for tonight can start at 134.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 134 per night.

How many guest rooms are at TownePlace Suites by Marriott Kalamazoo?

The TownePlace Suites by Marriott Kalamazoo has a total of 80 guest rooms.

How many floors does the TownePlace Suites by Marriott Kalamazoo have?

This Kalamazoo hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around TOWNEPLACE SUITES BY MARRIOTT KALAMAZOO?

TOWNEPLACE SUITES BY MARRIOTT KALAMAZOO is within minutes from Crystal Woods - 4.4 km / 2.7 mi , James W. Miller Auditorium - 9.1 km / 5.7 mi and Portage Creek Bicentennial Park - 9.1 km / 5.7 mi

Which the best airport near TOWNEPLACE SUITES BY MARRIOTT KALAMAZOO?

The preferred airport for TownePlace Suites by Marriott Kalamazoo is Gerald R. Ford International Airport (GRR). The airport is conveniently located when visiting this Kalamazoo hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

TownePlace Suites by Marriott Kalamazoo Reviews Summary

UserDeirdre
9/10
 
Wonderful
Pros: the food and the housekeeper
Cons: Some of the staff was a little rude. I filled out the breakfast form each day I was here(5) and only got it 2 times.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Clean
Cons: No
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: It is very nice. Just remember the dishes are in the dish washer
Cons: Location is a bit far from the Kalamazoo city center.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Location - right off expressway and easy access to shopping, groceries, KVCC, restaurants, etc. Area feels safe. People working breakfast during covid adjustments try hard to please (trays would be nice - hard to carry items to room).
Cons: No masks required. Staff not doing daily cleans (items sit in hallways all day/night). STRONG smell of pot is continual. 3 of 6 day stay had yellow water - not sure why. Some guests loud - staff should monitor.
UserVerified Hotel Guest
8/10
 
Very Good
Cons: Carpet needs vacuuming, floor needs cleaning
UserVerified Hotel Guest
2/10
 
Poor
Pros: Some staff was friendly.
Cons: Yes, employee that checked us in was super rude, short, and snappy. Instead of charging debit card for deposit she mad us use a separate credit card. Room appeared to be thrown together quickly. False eyelashes were stuck to the bathroom mirror.
UserJanice
6/10
 
Pleasant
Pros: Nice rooms and the man that worked nights was very friendly and helpful with the situation he was put in.
Cons: The cards didnt work half the time. We had to get replacement cards 3 times. We had to wait to be let into room because batteries died in locks and there was lines of people to check in. staff during the day were not pleasant, could not check in early.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: The hotel was great a following guidelines for Covid-19. The offered a great alternative for breakfast. Instead of just a bag breakfast like many hotels are doing, you can still get items from their regular breakfast. Nice staff. Our stay was great.
Cons: The room was small. It was still nice though.
UserNick
2/10
 
Poor
Pros: Set up of room was nice
Cons: Staff was rude and not helpful
UserNick
2/10
 
Poor
Pros: Hotel and rooms where awesome
Cons: Could not upgrade room because the staff was to lazy to clean rooms said they where booked but in all reality the hotel had 6 other guest staff was rude
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Location
Cons: With the Covid crap it's hard to tell. There should have been some effort made to provide a grag and go breakfast.
UserJosh
7/10
 
Good
Pros: very clean room.
Cons: The internet was difficult to connect outside devices to. All amenities were shut down due to covid-19, I believe the price should reflect.
UserRosemary
7/10
 
Good
Pros: The kitchen amenities were nice with real refrigerator, oven stove , comfortable bed.
Cons: We were charged an extra $40 with no explanation. Obviously we understood no breakfast, no room service even when we were not in hotel, but sticky drawer handles, and coffee pot with excess hard water stains were worrisome, considering pandemic.
 
Hotel Location & Nearby Attractions

With a stay at TownePlace Suites by Marriott Kalamazoo in Kalamazoo, you'll be within a 15-minute drive of Western Michigan University and Kalamazoo College. This hotel is 6.2 mi (10 km) from Waldo Stadium and 7.4 mi (12 km) from Kalamazoo Valley Museum.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli serving guests of TownePlace Suites by Marriott Kalamazoo. A complimentary continental breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless Internet access is complimentary, while 42-inch LED televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for TownePlace Suites by Marriott Kalamazoo
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at TownePlace Suites by Marriott Kalamazoo, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of TownePlace Suites by Marriott Kalamazoo are listed below.

Pets allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Professional property host/manager
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures

TownePlace Suites by Marriott Kalamazoo Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas
  • Snack bar & deli

About TownePlace Suites By Marriott Brand Hotels

The market is agile and hoteliers are finding more ways to modernize and meet the market’s current needs and these days extended stays are thriving. TownePlace Suites operating under Marriott International is specially designed and built for clients looking for longer stays. With spacious suites and full kitchens, Towneplace has also partnered with other powerful brands like Elfa® closets from The Container Store® and Weber® grills to create a more homely and comfortable vibe. Its laidback and modern rooms in which a home office is separate from the living quarters are suitable for individuals and families who want to be productive and efficient while enjoying all the perks of hotel services, such as complimentary breakfast.

 

With nearly 400 hundred and over 200 projects in the pipeline in the US and Canada; high occupancy rates; and loyal customer base - investors have been eyeing TownePlace Suites’ excellent opportunity growth. TownePlace Suites was also named one of Entrepreneur Magazine’s “120 Most Trusted Brands” in 2014 and awarded as one of America's Best Franchise Brands in 2016.

 

With its lower cost-to-build advantage to its competitors allows TownePlace Suites to offer a competitive fee structure making it more appealing. Whether for longer stays or for investment, TownePlace Suites is definitely a good option.

Distances are displayed to the nearest 0.1 mile and kilometer.

Crystal Woods - 4.4 km / 2.7 mi
James W. Miller Auditorium - 9.1 km / 5.7 mi
Portage Creek Bicentennial Park - 9.1 km / 5.7 mi
Crossroads Park Shopping Center - 9.5 km / 5.9 mi
University Arena - 9.8 km / 6.1 mi
Waldo Stadium - 10 km / 6.2 mi
Milham Park Golf Club - 10.2 km / 6.3 mi
Western Michigan University - 10.2 km / 6.4 mi
Kalamazoo College - 10.9 km / 6.8 mi
Kalamazoo Valley Museum - 12 km / 7.4 mi
Air Zoo - 12 km / 7.5 mi
Kalamazoo Institute of Arts - 13.5 km / 8.4 mi
Bronson Methodist Hospital - 13.7 km / 8.5 mi
Wings Event Center - 13.7 km / 8.5 mi
Kalamazoo State Theatre - 13.8 km / 8.5 mi

The nearest airports are:
Gerald R. Ford International Airport (GRR) - 87.4 km / 54.3 mi
Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 11.2 km / 6.9 mi

The preferred airport for TownePlace Suites by Marriott Kalamazoo is Gerald R. Ford International Airport (GRR).

User
Deirdre
 
9/10
Wonderful
Pros: the food and the housekeeper
Cons: Some of the staff was a little rude. I filled out the breakfast form each day I was here(5) and only got it 2 times.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Clean
Cons: No
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: It is very nice. Just remember the dishes are in the dish washer
Cons: Location is a bit far from the Kalamazoo city center.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Location - right off expressway and easy access to shopping, groceries, KVCC, restaurants, etc. Area feels safe. People working breakfast during covid adjustments try hard to please (trays would be nice - hard to carry items to room).
Cons: No masks required. Staff not doing daily cleans (items sit in hallways all day/night). STRONG smell of pot is continual. 3 of 6 day stay had yellow water - not sure why. Some guests loud - staff should monitor.
User
Verified Hotel Guest
 
8/10
Very Good
Cons: Carpet needs vacuuming, floor needs cleaning
User
Verified Hotel Guest
 
2/10
Poor
Pros: Some staff was friendly.
Cons: Yes, employee that checked us in was super rude, short, and snappy. Instead of charging debit card for deposit she mad us use a separate credit card. Room appeared to be thrown together quickly. False eyelashes were stuck to the bathroom mirror.
User
Janice
 
6/10
Pleasant
Pros: Nice rooms and the man that worked nights was very friendly and helpful with the situation he was put in.
Cons: The cards didnt work half the time. We had to get replacement cards 3 times. We had to wait to be let into room because batteries died in locks and there was lines of people to check in. staff during the day were not pleasant, could not check in early.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: The hotel was great a following guidelines for Covid-19. The offered a great alternative for breakfast. Instead of just a bag breakfast like many hotels are doing, you can still get items from their regular breakfast. Nice staff. Our stay was great.
Cons: The room was small. It was still nice though.
User
Nick
 
2/10
Poor
Pros: Set up of room was nice
Cons: Staff was rude and not helpful
User
Nick
 
2/10
Poor
Pros: Hotel and rooms where awesome
Cons: Could not upgrade room because the staff was to lazy to clean rooms said they where booked but in all reality the hotel had 6 other guest staff was rude
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Location
Cons: With the Covid crap it's hard to tell. There should have been some effort made to provide a grag and go breakfast.
User
Josh
 
7/10
Good
Pros: very clean room.
Cons: The internet was difficult to connect outside devices to. All amenities were shut down due to covid-19, I believe the price should reflect.
User
Rosemary
 
7/10
Good
Pros: The kitchen amenities were nice with real refrigerator, oven stove , comfortable bed.
Cons: We were charged an extra $40 with no explanation. Obviously we understood no breakfast, no room service even when we were not in hotel, but sticky drawer handles, and coffee pot with excess hard water stains were worrisome, considering pandemic.