Location location

Pros: I like the area.

Cons: The TV has channels where the audio was not synced to the picture. You could be hearing the TV program while watching a commercial. Many channels I watch were not watchable.

Exceptional

Exceptional

Good

Passable

Poor

Poor

Pros: Dear Sir./Madam,   I already paid this about CAD 761.80 to Booking com and at the check out time Toroton Don Valley hotel charged CAD 761.80 again , I tolled them I already paid this amount to BKG, but the person at the counter said this is you and betweent BKG.   Booking confirmation No. 4056480639 Mon, Mar 11, 2024 Check-in 15:00 - 00:00 Check-out Fri, Mar 15, 2024

Exceptional

Very uncomfortable

Pros: Nothing smells like weed

Cons: Very bad smell

Good

Quite disappointing overall.

Cons: When checking in, the clerk tried to charge for the room again on top of the deposit, even though the room was prepaid. The clerk didn't say what monies were being charged when he handed me the debit machine to pay for the deposit. I could have easily used my chip without seeing the extra charges. I wonder how many people have fallen for paying for a room twice. A $250 deposit was required that was not returned upon checking out like I have always experienced, and is a very simple return on the debit machine that takes seconds, but I had to wait until Monday late afternoon to be transferred, only after I had to call to find out what was happening. Then it was immediately transferred after almost 13 minutes of being hold, for no discernible reason. Upon entry, there was a strong, stale smoke/overall unclean smell in the room and we had to open the sliding door to allow fresh air in. The toilet had a leak and we were lucky enough to hear the reservoir refill every 8-10 minutes throughout our stay. The toilet seat was not fastened on the right side either. There was a solitary pubic hair lying in the back of the basin of the bathtub which obviously had not cleaned prior to, at least, our arrival. Cigarette burns were in various areas of the carpet. But a sign on the sliding doors warning there'd be a 250 dollar charge to our room if we smoked or vaped on the balcony. Odd, considering the cigarette smoke odour of the room and the obvious and noticeable weed smell in the hallway air every time we would leave or return to our room. We were placed across from a lovely couple with a toddler that kept walking it in the hallway to occupy its time and they were kind enough to leave their door open so they could have conversations with each other.

Pleasant

Poor

Cons: Get more many for parking car. Wait a lot at reception. No. I Don't like this hotel.

Poor

Pros: The rooms are not good, always smell the smoking inside the room as well as weeds. the doors don't close properly I have to bang them every time to close it.

Cons: the complete hotel smells cannabis smoking, which is not good place to stay with family

Not worth it

Pros: Nothing

Cons: They charged me every day fee for my pet instead of one time fee , was too expensive with the pet and the fees and tax to stay there almost the double of price advertised, the room smells so bad like alcohol and cigarettes

Passable

Pros: It was decent enough for the location

Cons: You could hear a lot of people outside of the room, whether it’s up or down or outside the door. The heating didn’t quite work. No free parking

Poor

Good

Would recommend to anyone looking...

Pros: Balcony access

I’d stay again for the...

Pros: I liked the central location. Definitely made it easier to get to places I wanted to go. The hotel staff were nice and helpful and they were able to answer any question I had about the area. The store in the lobby was helpful as well

Cons: When we arrived to the room it smelled dingy. Sorta like mildew. There was still a condom and wrapper left in the room prior to arrival. It made me doubt the cleanliness of the entire room. Also no hot tub is sorta a let down for the amount of money paid.