The Westin Cleveland Downtown

  • 777 Saint Clair Ave Ne , Cleveland, Ohio 44114
  • 777 Saint Clair Ave Ne , Cleveland, Ohio - 44114
  • 855-516-1090
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Outstanding value on upcoming dates.
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Standard Room, 1 King Bed
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1 King Bed

350-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 46-inch LCD TV with premium channels

Food and Beverages - Mini-fridge

Bed Type and Features - Pillowtop bed, a down duvet, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and free toiletries

Extra Features - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and heating

Accessibility - Height-adjustable showerhead, low-height desk, lever door handles, closed-captioned TV, grab bar in shower, low-height view port in door, wheelchair-width doorways, roll-in shower, low-height counter and sink, wheelchair accessible, low-height electrical outlets in bathroom, and wheelchair-accessible bathroom vanity

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • adjustable Height showerhead
  • Handheld showerhead
  • Grab-bar near toilet
  • TV - Closed captioned
  • Pillow-top mattress
  • bathroom vanity Wheelchair accessible
  • Laptop friendly workstation
  • Complimentary weekday newspaper
  • Grab-bar in shower
  • Closet/Wardrobe
  • Complimentary Wifi
  • Phone
  • Desk
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Roll in shower
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Mini fridge
  • Transfer shower
  • Wireless internet access
  • Lever door handles
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 46
  • Iron - ironing board
  • Housekeeping - by request
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • TV - LCD
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
Room, 2 Queen Beds
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2 Queen Beds

350 sq feet


Internet - Free WiFi

In Room Entertainment - 46-inch LCD TV with premium channels

Food and Beverages - Mini-fridge

Bed Type and Features - Pillowtop bed, a down duvet, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and free toiletries

Extra Features - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Air conditioning and heating

Accessibility - Height-adjustable showerhead, low-height desk, lever door handles, closed-captioned TV, grab bar in shower, low-height view port in door, wheelchair-width doorways, roll-in shower, low-height counter and sink, wheelchair accessible, low-height electrical outlets in bathroom, and wheelchair-accessible bathroom vanity

Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • adjustable Height showerhead
  • Handheld showerhead
  • Grab-bar near toilet
  • TV - Closed captioned
  • Pillow-top mattress
  • bathroom vanity Wheelchair accessible
  • Laptop friendly workstation
  • Complimentary weekday newspaper
  • Grab-bar in shower
  • Closet/Wardrobe
  • Complimentary Wifi
  • Phone
  • Desk
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Roll in shower
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Mini fridge
  • Transfer shower
  • Wireless internet access
  • Lever door handles
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 46
  • Iron - ironing board
  • Housekeeping - by request
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • TV - LCD
  • Internet access (complimentary)
Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
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1 King Bed

350 sq feet


Internet - Free WiFi

In Room Entertainment - 46-inch LCD TV with premium channels

Food and Beverages - Mini-fridge

Bed Type and Features - Pillowtop bed, a down duvet, and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and heating

Accessibility - Height-adjustable showerhead, low-height desk, lever door handles, closed-captioned TV, grab bar in shower, low-height view port in door, wheelchair-width doorways, roll-in shower, low-height counter and sink, wheelchair accessible, low-height electrical outlets in bathroom, and wheelchair-accessible bathroom vanity

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • adjustable Height showerhead
  • Handheld showerhead
  • Grab-bar near toilet
  • TV - Closed captioned
  • Pillow-top mattress
  • bathroom vanity Wheelchair accessible
  • Laptop friendly workstation
  • Complimentary weekday newspaper
  • Grab-bar in shower
  • Closet/Wardrobe
  • Complimentary Wifi
  • Phone
  • Desk
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Roll in shower
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Mini fridge
  • Transfer shower
  • Shower only
  • Wireless internet access
  • Lever door handles
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Down comforter
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 46
  • Iron - ironing board
  • Housekeeping - by request
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • TV - LCD
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
Junior Suite, 1 King Bed, City View
Junior Suite, 1 King Bed, City View
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1 King Bed

543-sq-foot room with city views


Layout of Junior Suite, 1 King Bed, City View - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 46-inch LCD TV with premium channels

Food and Beverages - Mini-fridge

Bed Type and Features - Pillowtop bed, a down duvet, and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and heating

Accessibility - Height-adjustable showerhead, low-height desk, lever door handles, closed-captioned TV, grab bar in shower, low-height view port in door, wheelchair-width doorways, roll-in shower, low-height counter and sink, wheelchair accessible, low-height electrical outlets in bathroom, and wheelchair-accessible bathroom vanity

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Desk chair
  • adjustable Height showerhead
  • Handheld showerhead
  • Grab-bar near toilet
  • TV - Closed captioned
  • Pillow-top mattress
  • bathroom vanity Wheelchair accessible
  • Laptop friendly workstation
  • Complimentary weekday newspaper
  • Grab-bar in shower
  • Closet/Wardrobe
  • Complimentary Wifi
  • Phone
  • Desk
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Roll in shower
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Mini fridge
  • Transfer shower
  • Shower only
  • Wireless internet access
  • Lever door handles
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 46
  • Iron - ironing board
  • Housekeeping - by request
  • Rollaway/extra beds - Extra Charge
  • In room safe
  • Sitting area (Separate)
  • TV - LCD
  • Internet access (complimentary)
  • Complimentary cribs/infant beds
Suite, 1 King Bed with Sofa bed, City View
Suite, 1 King Bed with Sofa bed, City View
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1 King Bed and 1 Double Sofa Bed

819-sq-foot room with city views


Layout of Suite, 1 King Bed with Sofa bed, City View - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 46-inch LCD TV with premium channels

Food and Beverages - Mini-fridge and dining table

Bed Type and Features - Pillowtop bed, a down duvet, and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, double sofa bed, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and heating

Accessibility - Height-adjustable showerhead, low-height desk, lever door handles, closed-captioned TV, grab bar in shower, low-height view port in door, wheelchair-width doorways, roll-in shower, low-height counter and sink, wheelchair accessible, low-height electrical outlets in bathroom, and wheelchair-accessible bathroom vanity

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Handheld showerhead
  • TV - Closed captioned
  • bathroom vanity Wheelchair accessible
  • Complimentary weekday newspaper
  • Desk
  • TV - Premium channels
  • Roll in shower
  • Mini fridge
  • Transfer shower
  • Shower only
  • Lever door handles
  • Down comforter
  • Wheelchair accessible
  • AC
  • Rollaway/extra beds - Extra Charge
  • Sofa-bed
  • Sitting area (Separate)
  • Internet access (complimentary)
  • Non Smoking
  • TV
  • Desk chair
  • Dining table
  • adjustable Height showerhead
  • Grab-bar near toilet
  • Pillow-top mattress
  • Laptop friendly workstation
  • Grab-bar in shower
  • Closet/Wardrobe
  • Complimentary Wifi
  • Phone
  • Bath Towels Provided
  • Room Linens provided
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Wireless internet access
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 46
  • Iron - ironing board
  • Housekeeping - by request
  • In room safe
  • TV - LCD
  • Complimentary cribs/infant beds
 

About The Hotel

  Call us for secret deals: 855-516-1090

About The Westin Cleveland Downtown Hotel

Hotel Location & Nearby Attractions

With a stay at The Westin Cleveland Downtown, you'll be centrally located in Cleveland, within a 10-minute walk of Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. This upscale hotel is 0.6 mi (0.9 km) from JACK Cleveland Casino and 0.6 mi (0.9 km) from Great Lakes Science Center.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services and a vending machine.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 20473 square feet (1902 square meters) of space consisting of conference space and 18 meeting rooms.

Restaurants, Bars, Lounge & Dining options

You can enjoy a meal at the restaurant serving the guests of The Westin Cleveland Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 484 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Pet Policy for The Westin Cleveland Downtown
If you are thinking of bringing your pet and want to know if pets are allowed at The Westin Cleveland Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Westin Cleveland Downtown are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Service animals are allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Contactless check-out is available
Shield between guests and staff in main contact areas
LGBTQ friendly
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Cashless transactions are available
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Electrostatic spray is used for disinfection
Contactless check-in is available
Protective clothing is available to guests
Essential workers only - NO
Gloves are available to guests
Parking height restrictions apply
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Commonly-touched surfaces are cleaned with disinfectant

The Westin Cleveland Downtown Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Meeting Room Facilities
  • Conference Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
Fitness Services
  • 24/7 fitness facilities
  • GYM - Fitness facilities
General Amenities
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair-accessible fitness center
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Internet access - wireless
  • Wheelchair-accessible lounge
  • Hotel Restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible meeting spaces/business center
  • Housekeeping on request
  • Golfing nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
General Amenities
  • Vending machine available
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • Free news papers in lobby
  • 24/7 front desk
  • Safe deposit box at front desk
Parking Services
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -
  • Snack bar & deli
Shopping
  • Gift shops or news stand

About Westin By Marriott Brand Hotels

Marriott International’s Westin Hotels & Resorts is an upscale hotel chain managing more than 269 hotels in various locations worldwide. The first hotel under this brand was the Westin Seattle, which was formally introduced in 1981. The hotel beside Westin’s headquarters in Seattle, Washington was formerly known as Seattle’s Washington Plaza Hotel.

 

The history of Westin can be traced back in 1930 when competing hotel owners Frank Dupar and Severt W. Thurston decided to work together in establishing Western Hotels, along with other hotel owners Peter and Adolph Schmidt. The hotel chain was comprised of one hotel in Boise, Idaho and 16 in Washington.

 

The years that followed until the 1950s saw Western Hotel’s significant expansion to other states in the U.S. and Canada, including British Columbia, Vancouver, Oregon, Alaska, California, Utah, and Montana. Its first expansion outside the U.S. was marked by its management assumption of three Guatemala hotels in 1958 and opening one property in Mexico in 1961. In 1963, to reflect this significant milestone, the hotel chain was renamed to Western International Hotels. It was further changed to Westin Hotels in 1981 following the acquisition of the company by UAL Corp and other joint marketing deals it had had with other leading hoteliers.

 

Westin Hotels was sold from one company to another in the following years until it was finally bought by the world’s largest company, Marriott International from Starwood in 2016.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around The Westin Cleveland Downtown - Cleveland, Ohio Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Cathedral of St. John the Evangelist - 0.3 km / 0.2 mi
Cleveland Mall - 0.4 km / 0.3 mi
City Hall - 0.5 km / 0.3 mi
Cleveland Public Auditorium - 0.5 km / 0.3 mi
Cleveland Public Library - 0.6 km / 0.4 mi
Key Tower - 0.7 km / 0.4 mi
Public Square - 0.7 km / 0.4 mi
Huntington Convention Center of Cleveland - 0.8 km / 0.5 mi
Cleveland Police Museum - 0.8 km / 0.5 mi
The Corner Alley - 0.8 km / 0.5 mi
Old Stone Church - 0.8 km / 0.5 mi
Rock and Roll Hall of Fame - 0.8 km / 0.5 mi
East 4th Street - 0.8 km / 0.5 mi
Soldiers and Sailors Monument - 0.8 km / 0.5 mi
Cleveland Arcade - 0.8 km / 0.5 mi

The nearest airports are:
Cleveland, OH (BKL-Burke Lakefront) - 2.2 km / 1.3 mi
Cleveland Hopkins International Airport (CLE) - 19.9 km / 12.4 mi
Cleveland, OH (CGF-Cuyahoga County) - 22.6 km / 14 mi

The preferred airport for The Westin Cleveland Downtown is Cleveland Hopkins International Airport (CLE).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Cleveland, Ohio Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for The Westin Cleveland Downtown are between 4:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This The Westin Cleveland Downtown's check-out time is 11:00 AM.

What brand is The Westin Cleveland Downtown?

The Westin Cleveland Downtown is a part of Westin By Marriott.

What is the street address for The Westin Cleveland Downtown?

The address for The Westin Cleveland Downtown is 777 Saint Clair Ave Ne, Cleveland, Ohio 44114

What is the price for tonight?

Based on recent averages, the price for tonight can start at 139.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 139 per night.

How many guest rooms are at The Westin Cleveland Downtown?

The The Westin Cleveland Downtown has a total of 484 guest rooms.

How many floors does the The Westin Cleveland Downtown have?

This Cleveland hotel has 23 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Business, City.

Recommended landmarks, attractions or things to do around THE WESTIN CLEVELAND DOWNTOWN?

THE WESTIN CLEVELAND DOWNTOWN is within minutes from Cathedral of St. John the Evangelist - 0.3 km / 0.2 mi , Cleveland Mall - 0.4 km / 0.3 mi and City Hall - 0.5 km / 0.3 mi

Which the best airport near THE WESTIN CLEVELAND DOWNTOWN?

The preferred airport for The Westin Cleveland Downtown is Cleveland Hopkins International Airport (CLE). The airport is conveniently located when visiting this Cleveland hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

The Westin Cleveland Downtown Reviews Summary

UserTheodore
5/10
 
Fair
I won’t be staying here...

Pros: The location was nice. The room was fair but not great. The valet attendant was very nice and helpful.
Cons: The front desk attendant was dismissive and the checkin process was messy at that time of evening.
UserJen
8/10
 
Very Good
Very good

UserYager
8/10
 
Very Good
Very comfortable room , quiet,...

Pros: Staff was friendly Lisa who checked us in, Brandon and David from valet very helpful. Bathroom was huge and had a great view from window
Cons: The parking was a nightmare. First got ticket then went to front desk to change from hourly to overnight. We went to go out for night ticket said invalid. Had to get someone on speaker who we couldn't understand and so hard to hear, we almost missed our concert from being stuck in garage. We came back I called front desk at midnight telling them will it work , they said if doesn't go see valet guy, well it didn't work. Had to wait again to get in. Upon check out we asked for someone to come let us out and valet came to help, and $38 for overnight . Bathroom huge but had to take shower hose off because with seat in there hard to get to, but great hot water
UserSuzy
7/10
 
Good
As expected

Pros: It was close to shops and venues
Cons: The showers, showers need doors! And we don’t have a trash can in our room.
UserKevin
3/10
 
Poor
Poor

Cons: We had a terrible stay, the maintenance staff were fantastic and did their best to help. On checking out we explained our issues and were promised a refund. We have not received the refund
UserGibbs
10/10
 
Exceptional
Exceptional

UserGreg
5/10
 
Fair
Passable

Cons: No hot water for showers on Saturday morning.
UserJo
9/10
 
Wonderful
Overall I’m still satisfied with...

Pros: The hotel itself was very nice and in a good area. It was very clean.
Cons: The only thing that bothered me during my stay is I only got 4 hours of sleep due to 3 dogs on my floor barking constantly late at night and first thing in the morning at 4:30.
UserAmanda
7/10
 
Good
Good

UserKenneth
5/10
 
Fair
Passable

Pros: The Westin is in a great location to downtown Cleveland. The staff are very helpful in directing you through the facility and local hot spots. It is clean and well taken care of building, close parking or you can use valet.
Cons: My room was uncomfortably warm, 74 at check-in, and could not get it to cool down much before going to bed, 6 hours later, making it uncomfortable to sleep. Thermostat is wrong, says it is 60 but it definitely is not, I keep mine on 62 at home and am comfortable under the covers but no covers for us here. Also, the pillows were so soft and unsupportive, had a hard time adjusting them and woke up with a stiff neck.
UserCathy
10/10
 
Exceptional
Exceptional

Cons: dont like paying for parking at the facility
UserBowdler
10/10
 
Exceptional
Exceptional

UserEwan
9/10
 
Wonderful
Pros: Staff
Cons: No
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Everything you needed was in this hotel. As it was cold outside. I did not have to leave the hotel in the cold to get food, workout, or get snacks. The staff was incredible, nice, caring, accommodating to the needs of people.
UserElizabeth
10/10
 
Exceptional
Exceptional

UserMargaret
7/10
 
Good
It was good

Cons: Parking was confusing
UserBrian
8/10
 
Very Good
Very good

Pros: The next morning when we checked out, the young lady was helpful and courteous. The day we checked in was when we found out, no cash accepted. That would have been nice to know before we checked in. Also my room rate went from $232 to $298, no explanation of why? Ask for a print out. Got it, no explanation why?
Cons: Our neighbor was loud and partied until about 1:30 am.
UserVerified Hotel Guest
10/10
 
Exceptional
This guest did not leave comments about this hotel.

UserStephen
8/10
 
Very Good
Very good

Pros: Great employees. Great location
Cons: Rooms and halls a little dated
UserNathan
9/10
 
Wonderful
Superb

 
Hotel Location & Nearby Attractions

With a stay at The Westin Cleveland Downtown, you'll be centrally located in Cleveland, within a 10-minute walk of Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. This upscale hotel is 0.6 mi (0.9 km) from JACK Cleveland Casino and 0.6 mi (0.9 km) from Great Lakes Science Center.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services and a vending machine.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 20473 square feet (1902 square meters) of space consisting of conference space and 18 meeting rooms.

Restaurants, Bars, Lounge & Dining options

You can enjoy a meal at the restaurant serving the guests of The Westin Cleveland Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 484 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Pet Policy for The Westin Cleveland Downtown
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at The Westin Cleveland Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Westin Cleveland Downtown are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Service animals are allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Contactless check-out is available
Shield between guests and staff in main contact areas
LGBTQ friendly
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Cashless transactions are available
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Electrostatic spray is used for disinfection
Contactless check-in is available
Protective clothing is available to guests
Essential workers only - NO
Gloves are available to guests
Parking height restrictions apply
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Commonly-touched surfaces are cleaned with disinfectant

The Westin Cleveland Downtown Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Meeting Room Facilities
  • Conference Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
Fitness Services
  • 24/7 fitness facilities
  • GYM - Fitness facilities
General Amenities
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair-accessible fitness center
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Internet access - wireless
  • Wheelchair-accessible lounge
  • Hotel Restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible meeting spaces/business center
  • Housekeeping on request
  • Golfing nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
General Amenities
  • Vending machine available
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • Free news papers in lobby
  • 24/7 front desk
  • Safe deposit box at front desk
Parking Services
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -
  • Snack bar & deli
Shopping
  • Gift shops or news stand

About Westin By Marriott Brand Hotels

Marriott International’s Westin Hotels & Resorts is an upscale hotel chain managing more than 269 hotels in various locations worldwide. The first hotel under this brand was the Westin Seattle, which was formally introduced in 1981. The hotel beside Westin’s headquarters in Seattle, Washington was formerly known as Seattle’s Washington Plaza Hotel.

 

The history of Westin can be traced back in 1930 when competing hotel owners Frank Dupar and Severt W. Thurston decided to work together in establishing Western Hotels, along with other hotel owners Peter and Adolph Schmidt. The hotel chain was comprised of one hotel in Boise, Idaho and 16 in Washington.

 

The years that followed until the 1950s saw Western Hotel’s significant expansion to other states in the U.S. and Canada, including British Columbia, Vancouver, Oregon, Alaska, California, Utah, and Montana. Its first expansion outside the U.S. was marked by its management assumption of three Guatemala hotels in 1958 and opening one property in Mexico in 1961. In 1963, to reflect this significant milestone, the hotel chain was renamed to Western International Hotels. It was further changed to Westin Hotels in 1981 following the acquisition of the company by UAL Corp and other joint marketing deals it had had with other leading hoteliers.

 

Westin Hotels was sold from one company to another in the following years until it was finally bought by the world’s largest company, Marriott International from Starwood in 2016.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cathedral of St. John the Evangelist - 0.3 km / 0.2 mi
Cleveland Mall - 0.4 km / 0.3 mi
City Hall - 0.5 km / 0.3 mi
Cleveland Public Auditorium - 0.5 km / 0.3 mi
Cleveland Public Library - 0.6 km / 0.4 mi
Key Tower - 0.7 km / 0.4 mi
Public Square - 0.7 km / 0.4 mi
Huntington Convention Center of Cleveland - 0.8 km / 0.5 mi
Cleveland Police Museum - 0.8 km / 0.5 mi
The Corner Alley - 0.8 km / 0.5 mi
Old Stone Church - 0.8 km / 0.5 mi
Rock and Roll Hall of Fame - 0.8 km / 0.5 mi
East 4th Street - 0.8 km / 0.5 mi
Soldiers and Sailors Monument - 0.8 km / 0.5 mi
Cleveland Arcade - 0.8 km / 0.5 mi

The nearest airports are:
Cleveland, OH (BKL-Burke Lakefront) - 2.2 km / 1.3 mi
Cleveland Hopkins International Airport (CLE) - 19.9 km / 12.4 mi
Cleveland, OH (CGF-Cuyahoga County) - 22.6 km / 14 mi

The preferred airport for The Westin Cleveland Downtown is Cleveland Hopkins International Airport (CLE).

User
Theodore
 
5/10
Fair
I won’t be staying here...

Pros: The location was nice. The room was fair but not great. The valet attendant was very nice and helpful.
Cons: The front desk attendant was dismissive and the checkin process was messy at that time of evening.
User
Jen
 
8/10
Very Good
Very good

User
Yager
 
8/10
Very Good
Very comfortable room , quiet,...

Pros: Staff was friendly Lisa who checked us in, Brandon and David from valet very helpful. Bathroom was huge and had a great view from window
Cons: The parking was a nightmare. First got ticket then went to front desk to change from hourly to overnight. We went to go out for night ticket said invalid. Had to get someone on speaker who we couldn't understand and so hard to hear, we almost missed our concert from being stuck in garage. We came back I called front desk at midnight telling them will it work , they said if doesn't go see valet guy, well it didn't work. Had to wait again to get in. Upon check out we asked for someone to come let us out and valet came to help, and $38 for overnight . Bathroom huge but had to take shower hose off because with seat in there hard to get to, but great hot water
User
Suzy
 
7/10
Good
As expected

Pros: It was close to shops and venues
Cons: The showers, showers need doors! And we don’t have a trash can in our room.
User
Kevin
 
3/10
Poor
Poor

Cons: We had a terrible stay, the maintenance staff were fantastic and did their best to help. On checking out we explained our issues and were promised a refund. We have not received the refund
User
Gibbs
 
10/10
Exceptional
Exceptional

User
Greg
 
5/10
Fair
Passable

Cons: No hot water for showers on Saturday morning.
User
Jo
 
9/10
Wonderful
Overall I’m still satisfied with...

Pros: The hotel itself was very nice and in a good area. It was very clean.
Cons: The only thing that bothered me during my stay is I only got 4 hours of sleep due to 3 dogs on my floor barking constantly late at night and first thing in the morning at 4:30.
User
Amanda
 
7/10
Good
Good

User
Kenneth
 
5/10
Fair
Passable

Pros: The Westin is in a great location to downtown Cleveland. The staff are very helpful in directing you through the facility and local hot spots. It is clean and well taken care of building, close parking or you can use valet.
Cons: My room was uncomfortably warm, 74 at check-in, and could not get it to cool down much before going to bed, 6 hours later, making it uncomfortable to sleep. Thermostat is wrong, says it is 60 but it definitely is not, I keep mine on 62 at home and am comfortable under the covers but no covers for us here. Also, the pillows were so soft and unsupportive, had a hard time adjusting them and woke up with a stiff neck.
User
Cathy
 
10/10
Exceptional
Exceptional

Cons: dont like paying for parking at the facility
User
Bowdler
 
10/10
Exceptional
Exceptional

User
Ewan
 
9/10
Wonderful
Pros: Staff
Cons: No
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Everything you needed was in this hotel. As it was cold outside. I did not have to leave the hotel in the cold to get food, workout, or get snacks. The staff was incredible, nice, caring, accommodating to the needs of people.
User
Elizabeth
 
10/10
Exceptional
Exceptional

User
Margaret
 
7/10
Good
It was good

Cons: Parking was confusing
User
Brian
 
8/10
Very Good
Very good

Pros: The next morning when we checked out, the young lady was helpful and courteous. The day we checked in was when we found out, no cash accepted. That would have been nice to know before we checked in. Also my room rate went from $232 to $298, no explanation of why? Ask for a print out. Got it, no explanation why?
Cons: Our neighbor was loud and partied until about 1:30 am.
User
Verified Hotel Guest
 
10/10
Exceptional
This guest did not leave comments about this hotel.

User
Stephen
 
8/10
Very Good
Very good

Pros: Great employees. Great location
Cons: Rooms and halls a little dated
User
Nathan
 
9/10
Wonderful
Superb