Disappointing

Nostalgia stay only, not value...

Pros: Very nice people

Cons: No balcony, loud rooms, food was not good enough for cost.

Exceptional

Cost of one night stay...

Pros: Location from the event

Cons: Cost of food services and valet services

It’s was nice and peaceful

Pleasant

Pros: History and pool

Cons: Staff were less than accommodating, not kidding friendly at all

Spontaneously family friendly (4 small...

Pros: Staff was uniformly excellent. In trying to help with family. Pool was great!

Cons: Rooms old. Had to ask for refrigerator. Needed a microwave. Needed another restaurant. More cafe casual.

Very good

Pros: Clean, aesthetically pleasing. Great staff. Great restaurant on site.

Cons: Very pricey.

Go elsewhere

Pros: The people at the Valet were good, they did a good job and that's the end of the positives. Oh wait the robes were really nice!

Cons: Oh where to start. It took 4 hours to get a cot for our son. We had to call 3 times and visit the front desk once. Finally at 11 pm someone showed up. He did not speak English. He brought basically a sheet and pillows no blankets, we had to use the robes from the bathroom for a blanket for our kids. The master bathroom shower had the hot and cold reversed so apparently the plumber did not know WTF he was doing the other shower was correct. Housekeeping left the last guest ice bucket in the room half full of water. You can not go get ice yourself you have to request it AKA pay someone. We were told after spending nearly $3000 for 3 nights that it was $75 to go see the scandal room and that even if we did pay the fee it was not available for whatever reason. We requested to leave at 7 am after the first night. They never asked why we were not happy. Then to put the nail in the coffin I had to call 6 times to get someone to refund the other two nights that we were charged even though I was told it would not be charged for the extra nights. Still waiting to see if they actually refund me at this point so could be more calls to come. Apparently they take such good care of their guests they did not even notice that we left and nobody was in the room. The room was nice but beyond that save the money service was terrible.

Exceptional

Exceptional

Exceptional

Very nice. A little expensive.

Pros: History Modern Aesthetic - near river

Cons: Could not order coffee and drinks in lounge or in room. $41 for gin in bar.

You pay for the name...

Pros: Location was great. The rooms were clean and enjoyed the view. Beds were very comfortable. Bathroom clean. The lifts were good and came fast.

Cons: the front office does not communicate with the back house. Not enough towels, bathrobes or slippers. The toilet was blocked and in general the service to check in was rather chaotic. Its the details that i did not see in this hotel. The rooms are nice, location is great, hotel is pretty, but in general the service was disappointing.

Pros: It was noisy at night.

Exceptional

Awesome!

Pros: Very good breakfast. COmfortable room and very nice to be at the historical Watergate complex. The view to the Potomac was beautiful but as we were in a lower floor it was below expectations. Room is very well equiped in terms of cupboards and very spacious.

Staff is slow to respond...

Cons: We had a room with a fold out couch, and there were no linens on the couch and there were none in the closet. It took over two hours for someone to get us linens so we were up until after one in the morning waiting to go to bed. we tried to have a late dinner in the bar, but there was no room to sit. So we ordered room service and the food was subpar. I had the linguine and it was so salty. I couldn't even finish it. We couldn't even reach room service at that point because our phone didn't work, and there was no answer at reception The phone didn't work in my room so I had to walk down to reception repeatedly to ask about the linens. And when I called that 800 number no one answered. And then someone who tried to stay at the hotel, but apparently couldn't afford it was loitering in the bar and their car alarm was going off at two in the morning right outside our window so we all got very little sleep. Also, when we first got there, I couldn't find the entrance to the hotel and somehow ended up in the garage. We had to wait for a valet to let us out and he was very rude and inconsiderate about it but then when he realized I was staying at the hotel, he completely changed his tune. The room is beautiful but honestly that was the only thing that I was impressed by.

Ok

Pros: I never ate breakfast.

Cons: The customer service was horrible I was racially profiled by the concierge, I wasn’t treated fairly at all.

Stylish hotel that subtly reminds...

Pros: Huge room with a superb view, the decor everywhere is really stylish. The staff are incredibly friendly and helpful. The hotel references its unique history in small but amusing ways.

Cons: The pool area wasn't quite as stylish as the photos suggested.