The Strand Palace Hotel

  • 372 The Strand , London, England WC2R 0JJ
  • 372 The Strand , London, England - WC2R 0JJ
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
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Cosy Single
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1 Twin Bed

70 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
Cosy Double
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1 Double Bed

95 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
Superior Double Room
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1 Double Bed

126 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
Superior Single
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1 Twin Bed

100 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
Deluxe Double
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1 Double Bed

126 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, slippers, and designer toiletries

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Minibar (stocked, Complimentary items)
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • Slippers
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
Deluxe Studio King
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1 King Bed and 1 Double Sofa Bed

194 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, slippers, and designer toiletries

Extra Features - Iron/ironing board, double sofa bed, and laptop-compatible safe; free cribs/infant beds available on request

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • TV - Premium channels
  • Minibar (stocked, Complimentary items)
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • Slippers
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Sofa-bed
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
  • Complimentary cribs/infant beds
Deluxe Studio Double
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1 Double Bed and 1 Double Sofa Bed

200 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, slippers, and designer toiletries

Extra Features - Iron/ironing board, double sofa bed, and laptop-compatible safe; free cribs/infant beds available on request

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • TV - Premium channels
  • Minibar (stocked, Complimentary items)
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • Slippers
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Sofa-bed
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
  • Complimentary cribs/infant beds
Superior Twin
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2 Twin Beds

130 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
Deluxe King
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1 King Bed

118 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, slippers, and designer toiletries

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Minibar (stocked, Complimentary items)
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • Slippers
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
Superior King
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1 King Bed

180 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television with premium channels

Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop-compatible safe, and free newspaper

Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating

Accessibility - Grab bar in bathtub

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV
  • Heating - In-room climate control
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Closet/Wardrobe
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • In room safe - laptop compatible
  • Designer toiletries
  • No cribs (infant beds)
  • TV - Premium channels
  • Bath Towels Provided
  • Bathroom emergency pull cord
  • Room Linens provided
  • Toilet Seat Raised
  • Shower only
  • Low height counters and sink
  • TV size measurement: inch
  • Bathroom (Private)
  • Wheelchair accessible
  • Complimentary toiletries
  • AC
  • Hair dryer
  • Cable/satellite TV service
  • Iron - ironing board
  • Housekeeping - by request
  • Alarm clock
  • 24 hours Room service
  • TV - LCD
  • Complimentary newspaper
  • Complimentary bottled water
  • TV - Cable Service
 

About The Hotel

  Call us for secret deals: 855-516-1090

About The Strand Palace Hotel Hotel

Hotel Location & Nearby Attractions

The Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 12 minutes by foot from Piccadilly Circus. This 4-star hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Restaurants, Bars, Lounge & Dining options

Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

National Ratings

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for The Strand Palace Hotel
If you are thinking of bringing your pet and want to know if pets are allowed at The Strand Palace Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Strand Palace Hotel are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
LGBTQ friendly
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
No rollaway/extra beds available
Green Key
Commonly-touched surfaces are cleaned with disinfectant

The Strand Palace Hotel Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
General Amenities
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Assistive listening devices available
  • Internet access in public areas - high speed
  • Wheelchair-accessible lounge
General Amenities
  • Hotel Restaurant
General Amenities
  • Dry cleaning & laundry service
  • Vending machine available
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
  • Luggage storage facilities
Lobby Level Services
  • Express check out
  • Bellhop & Porter service
  • 24/7 front desk
  • Safe deposit box at front desk
  • Concierge service
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -
  • Number of coffee shops & cafes -
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around The Strand Palace Hotel - London, England Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

The Strand - 0.1 km / 0.1 mi
Lyceum Theatre - 0.2 km / 0.1 mi
Covent Garden Market - 0.3 km / 0.2 mi
Royal Opera House - 0.4 km / 0.3 mi
Trafalgar Square - 0.6 km / 0.4 mi
Charing Cross - 0.6 km / 0.4 mi
National Gallery - 0.7 km / 0.4 mi
Leicester Square - 0.7 km / 0.4 mi
Thames River - 0.8 km / 0.5 mi
Regent Street - 0.9 km / 0.6 mi
St. James Park - 1 km / 0.6 mi
Piccadilly Circus - 1 km / 0.6 mi
Oxford Street - 1.1 km / 0.7 mi
Dominion Theatre - 1.1 km / 0.7 mi
Piccadilly - 1.1 km / 0.7 mi

The nearest airports are:
Heathrow Airport (LHR) - 27.8 km / 17.3 mi
London City Airport (LCY) - 13.9 km / 8.6 mi
Gatwick Airport (LGW) - 88.4 km / 55 mi
Luton Airport (LTN) - 55.2 km / 34.3 mi
Stansted Airport (STN) - 59.6 km / 37 mi

The preferred airport for The Strand Palace Hotel is Heathrow Airport (LHR).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for London, England Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for The Strand Palace Hotel are between 3:00 PM and anytime. The minimum age to check-in is 18.

What is the check-out time?

This The Strand Palace Hotel's check-out time is 11:00 AM.

What brand is The Strand Palace Hotel?

The Strand Palace Hotel is an independent hotel.

What is the street address for The Strand Palace Hotel?

The address for The Strand Palace Hotel is 372 The Strand, London, England WC2R 0JJ

What is the price for tonight?

Based on recent averages, the price for tonight can start at 184.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 184 per night.

When was the The Strand Palace Hotel built?

The The Strand Palace Hotel in London was built in 1909.

How many guest rooms are at The Strand Palace Hotel?

The The Strand Palace Hotel has a total of 788 guest rooms.

How many floors does the The Strand Palace Hotel have?

This London hotel has 9 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Green/Sustainable.

Recommended landmarks, attractions or things to do around THE STRAND PALACE HOTEL?

THE STRAND PALACE HOTEL is within minutes from The Strand - 0.1 km / 0.1 mi , Lyceum Theatre - 0.2 km / 0.1 mi and Covent Garden Market - 0.3 km / 0.2 mi

Which the best airport near THE STRAND PALACE HOTEL?

The preferred airport for The Strand Palace Hotel is Heathrow Airport (LHR). The airport is conveniently located when visiting this London hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

The Strand Palace Hotel Reviews Summary

UserFiona
1/10
 
Very Poor
An unorganised, stressful mess!

Pros: great location
Cons: The worst experience I’ve ever had a hotel. I queued for over 2 hours to check in at 11pm at night. I was lied to about them manually checking the bedrooms as the system was down. when in actual fact they overbooked the hotel and there was a lot of us without a room for the night. I prepaid the hotel months ago. there was no manager front and centre managing the situation and to say it was chaotic was an understatement. eventually they got me a room at a hotel ten minutes away for the night. it was a terrible room! I returned the following morning as I’d friends staying in the Strand Palace and got a room. I’d to insist on a refund for the previous night as they were very reluctant. overall a terrible experience but what made it so bad was the lack of transparency and communication from the staff.
UserKaren
9/10
 
Wonderful
Wonderful weekend away

Pros: The hotel was lovely, staff very friendly and helpful. Rooms were spacious and very clean with a full mini bar with so much to choose from. The hotel is in a fantastic location for a show or a visit to covent garden. The food in the hotel restaurant was fantastic and presented beautifully, we were pleased we chose to eat in the restaurant.i would stay here again, it was lovely.
Cons: The service in the restaurant was very disorganised, to many people serving one table so there was alot of miscommunication, we had to ask twice for a menu, 5 times for coffee that did not arrive until desert for the other 2 in our party had completely finished. When we spoke to the lady who brought us our bill we explained what had happened, the reason was due to agency staffing! Who were all lovely and polite but to me that is management. She removed the gratuity form the bill that had already been added, then our bill came back to us by someone different. To my recollection we had at least 7 different staff to our table and this is where the miscommunication happened. I would like to say it was different at breakfast but unfortunately not the food was exceptional again it was just the service.
UserLinda
8/10
 
Very Good
Good overall

Pros: Location
Cons: Breakfast a little unimaginative
UserSteve
9/10
 
Wonderful
Comfortable rooms near Covent Garden...

Pros: Very pleasant staff and comfortable rooms
Cons: Had to make up the sofa bed when we got back to the room late at night, even though we requested it be made before we went out for the evening. Was complimented with a drink at the bar.
UserAnonymous
7/10
 
Good
Good

UserAnonymous
10/10
 
Exceptional
excellent location and service

Pros: fantastic location
UserMalcolm
9/10
 
Wonderful
Superb

UserSue
7/10
 
Good
A very convenient and friendly...

Pros: Breakfast superb Staff very helpful
Cons: Queues to check in although they were embedding a new computer system. Queues for breakfast and lifts all the time.
UserStacey
7/10
 
Good
Ok

Pros: Hotel was very clean and in a great location. Staff were friendly and accommodating.
Cons: The room was extremely small and would be fine if travelling solo but for a couple you could barely move and for the cost it was extremely over priced. On top of that when I came check out they didn’t have a record of my payment (thank goodness I had the receipt) but I am still waiting for the refund of the amount that is held on your card.
UserJoan
8/10
 
Very Good
Very good

Pros: Location was great, room small, breakfast busy.
UserFlora
10/10
 
Exceptional
Exceptional

UserW
9/10
 
Wonderful
Great location, attentive staff, economical:...

Pros: Good breakfast buffet. Would prefer a writing table to a coffee table.. Approve your Going Green program.
UserMississana
10/10
 
Exceptional
Excelente estadia nessa cidade linda...

Pros: Can't be beat for location, near 3 undergrounds and mainly tourist sites as a Big Ben and London Eye. The breakfast is amazing and the frond desk staff are very polite and helpfull. I was plesantly surprised by the surroundings, close the Covent Garden with several restaurants, pubs, coffee shops, wine store and many fun attractions such as theater, museum and much more.
Cons: nothing to declare
UserSuzanne
4/10
 
Disappointing
It was way overpriced.

Pros: staff very friendly
Cons: crowds
UserCory
8/10
 
Very Good
A comfortable, classic hotel with...

Pros: You can't get a better location for Camden Gardens, the Thames, and SoHo. A large, comfortable hotel in a great location.
Cons: Check-in lines were long every time I walked by so be prepared.
UserJane
7/10
 
Good
good fair

Pros: close to everything
Cons: man on door was reluctant to hail taxis
UserMike
8/10
 
Very Good
Very good

UserEdel
8/10
 
Very Good
ideal location and friendly helpful...

Pros: ideal location within walking distance to many attractions.
Cons: the bathroom did not have heating and the shower was very slow
UserOrkhan
10/10
 
Exceptional
Exceptional

Pros: Location is perfect - on the old Strand street. Close to the main attractions. Bus stop, tube, shops and dining is also close to the hotel.
Cons: I guess there are some problems with reservation system, that they are using. I've checked in at 5pm (there is long queue, please be prepared). I've had a long flight, thus I go to bed early at 9-10 and especially put do not disturb hanging sign to the door. At 10pm someone tried to enter to my room, but his key didn't work, the he start to knocking the door. I opened the door and there was someone with the same room number, saying that he got this from the reception. Ok, never mind I said - There is some confusion maybe and close the door. Then in 30-40 min - again I've heard the knocking. There was reception guy who asked my name/surname. Ok, well I said, and provide him every information. Lastly, around 11pm - there was the knocking again and I was sleeping already. Suddenly I saw, that she (there was a woman from reception) opened the door herself (that was terribly) and tried to ask me same questions - what is my name and etc. -even though I've provided my passport at the reception during the check in. Dear Staff, If you see that there is do not disturb sign, please do not disturb the guest and do not try to enter the room. You can easily call the the room and I would happy provide information/details.
UserAlice
10/10
 
Exceptional
Exceptional

 
Hotel Location & Nearby Attractions

The Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 12 minutes by foot from Piccadilly Circus. This 4-star hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Restaurants, Bars, Lounge & Dining options

Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

National Ratings

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for The Strand Palace Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at The Strand Palace Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Strand Palace Hotel are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
LGBTQ friendly
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
No rollaway/extra beds available
Green Key
Commonly-touched surfaces are cleaned with disinfectant

The Strand Palace Hotel Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
General Amenities
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Assistive listening devices available
  • Internet access in public areas - high speed
  • Wheelchair-accessible lounge
General Amenities
  • Hotel Restaurant
General Amenities
  • Dry cleaning & laundry service
  • Vending machine available
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
  • Luggage storage facilities
Lobby Level Services
  • Express check out
  • Bellhop & Porter service
  • 24/7 front desk
  • Safe deposit box at front desk
  • Concierge service
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -
  • Number of coffee shops & cafes -

Distances are displayed to the nearest 0.1 mile and kilometer.

The Strand - 0.1 km / 0.1 mi
Lyceum Theatre - 0.2 km / 0.1 mi
Covent Garden Market - 0.3 km / 0.2 mi
Royal Opera House - 0.4 km / 0.3 mi
Trafalgar Square - 0.6 km / 0.4 mi
Charing Cross - 0.6 km / 0.4 mi
National Gallery - 0.7 km / 0.4 mi
Leicester Square - 0.7 km / 0.4 mi
Thames River - 0.8 km / 0.5 mi
Regent Street - 0.9 km / 0.6 mi
St. James Park - 1 km / 0.6 mi
Piccadilly Circus - 1 km / 0.6 mi
Oxford Street - 1.1 km / 0.7 mi
Dominion Theatre - 1.1 km / 0.7 mi
Piccadilly - 1.1 km / 0.7 mi

The nearest airports are:
Heathrow Airport (LHR) - 27.8 km / 17.3 mi
London City Airport (LCY) - 13.9 km / 8.6 mi
Gatwick Airport (LGW) - 88.4 km / 55 mi
Luton Airport (LTN) - 55.2 km / 34.3 mi
Stansted Airport (STN) - 59.6 km / 37 mi

The preferred airport for The Strand Palace Hotel is Heathrow Airport (LHR).

User
Fiona
 
1/10
Very Poor
An unorganised, stressful mess!

Pros: great location
Cons: The worst experience I’ve ever had a hotel. I queued for over 2 hours to check in at 11pm at night. I was lied to about them manually checking the bedrooms as the system was down. when in actual fact they overbooked the hotel and there was a lot of us without a room for the night. I prepaid the hotel months ago. there was no manager front and centre managing the situation and to say it was chaotic was an understatement. eventually they got me a room at a hotel ten minutes away for the night. it was a terrible room! I returned the following morning as I’d friends staying in the Strand Palace and got a room. I’d to insist on a refund for the previous night as they were very reluctant. overall a terrible experience but what made it so bad was the lack of transparency and communication from the staff.
User
Karen
 
9/10
Wonderful
Wonderful weekend away

Pros: The hotel was lovely, staff very friendly and helpful. Rooms were spacious and very clean with a full mini bar with so much to choose from. The hotel is in a fantastic location for a show or a visit to covent garden. The food in the hotel restaurant was fantastic and presented beautifully, we were pleased we chose to eat in the restaurant.i would stay here again, it was lovely.
Cons: The service in the restaurant was very disorganised, to many people serving one table so there was alot of miscommunication, we had to ask twice for a menu, 5 times for coffee that did not arrive until desert for the other 2 in our party had completely finished. When we spoke to the lady who brought us our bill we explained what had happened, the reason was due to agency staffing! Who were all lovely and polite but to me that is management. She removed the gratuity form the bill that had already been added, then our bill came back to us by someone different. To my recollection we had at least 7 different staff to our table and this is where the miscommunication happened. I would like to say it was different at breakfast but unfortunately not the food was exceptional again it was just the service.
User
Linda
 
8/10
Very Good
Good overall

Pros: Location
Cons: Breakfast a little unimaginative
User
Steve
 
9/10
Wonderful
Comfortable rooms near Covent Garden...

Pros: Very pleasant staff and comfortable rooms
Cons: Had to make up the sofa bed when we got back to the room late at night, even though we requested it be made before we went out for the evening. Was complimented with a drink at the bar.
User
Anonymous
 
7/10
Good
Good

User
Anonymous
 
10/10
Exceptional
excellent location and service

Pros: fantastic location
User
Malcolm
 
9/10
Wonderful
Superb

User
Sue
 
7/10
Good
A very convenient and friendly...

Pros: Breakfast superb Staff very helpful
Cons: Queues to check in although they were embedding a new computer system. Queues for breakfast and lifts all the time.
User
Stacey
 
7/10
Good
Ok

Pros: Hotel was very clean and in a great location. Staff were friendly and accommodating.
Cons: The room was extremely small and would be fine if travelling solo but for a couple you could barely move and for the cost it was extremely over priced. On top of that when I came check out they didn’t have a record of my payment (thank goodness I had the receipt) but I am still waiting for the refund of the amount that is held on your card.
User
Joan
 
8/10
Very Good
Very good

Pros: Location was great, room small, breakfast busy.
User
Flora
 
10/10
Exceptional
Exceptional

User
W
 
9/10
Wonderful
Great location, attentive staff, economical:...

Pros: Good breakfast buffet. Would prefer a writing table to a coffee table.. Approve your Going Green program.
User
Mississana
 
10/10
Exceptional
Excelente estadia nessa cidade linda...

Pros: Can't be beat for location, near 3 undergrounds and mainly tourist sites as a Big Ben and London Eye. The breakfast is amazing and the frond desk staff are very polite and helpfull. I was plesantly surprised by the surroundings, close the Covent Garden with several restaurants, pubs, coffee shops, wine store and many fun attractions such as theater, museum and much more.
Cons: nothing to declare
User
Suzanne
 
4/10
Disappointing
It was way overpriced.

Pros: staff very friendly
Cons: crowds
User
Cory
 
8/10
Very Good
A comfortable, classic hotel with...

Pros: You can't get a better location for Camden Gardens, the Thames, and SoHo. A large, comfortable hotel in a great location.
Cons: Check-in lines were long every time I walked by so be prepared.
User
Jane
 
7/10
Good
good fair

Pros: close to everything
Cons: man on door was reluctant to hail taxis
User
Mike
 
8/10
Very Good
Very good

User
Edel
 
8/10
Very Good
ideal location and friendly helpful...

Pros: ideal location within walking distance to many attractions.
Cons: the bathroom did not have heating and the shower was very slow
User
Orkhan
 
10/10
Exceptional
Exceptional

Pros: Location is perfect - on the old Strand street. Close to the main attractions. Bus stop, tube, shops and dining is also close to the hotel.
Cons: I guess there are some problems with reservation system, that they are using. I've checked in at 5pm (there is long queue, please be prepared). I've had a long flight, thus I go to bed early at 9-10 and especially put do not disturb hanging sign to the door. At 10pm someone tried to enter to my room, but his key didn't work, the he start to knocking the door. I opened the door and there was someone with the same room number, saying that he got this from the reception. Ok, never mind I said - There is some confusion maybe and close the door. Then in 30-40 min - again I've heard the knocking. There was reception guy who asked my name/surname. Ok, well I said, and provide him every information. Lastly, around 11pm - there was the knocking again and I was sleeping already. Suddenly I saw, that she (there was a woman from reception) opened the door herself (that was terribly) and tried to ask me same questions - what is my name and etc. -even though I've provided my passport at the reception during the check in. Dear Staff, If you see that there is do not disturb sign, please do not disturb the guest and do not try to enter the room. You can easily call the the room and I would happy provide information/details.
User
Alice
 
10/10
Exceptional
Exceptional