Great accommodations

Pros: Excellent location in terms of mass transit (cable car, BART, etc).

Cons: The entire area around Union Square has fallen on hard times.

Fantastic

Pros: Location was fantastic, very central. Lots of restaurants about. Cable car stop beside hotel. It was very quiet in the hotel at night. Very clean as well. Cafe in the hotel was great as was the break out area.

Exceptional

Good

Pros: Clean modern interiors in a convenient location

Cons: Every footstep can be heard from the floor above. Also noises from the outside interfered with a comfortable night's sleep.

Exceptional

Pros: It was in a good location

Cons: The parking charge was TOO MUCH!

A comfortable stay

Pros: The hotel was nice, the room had what we needed and was comfortable. The room service robot was so much fun! The room service was delicious, which was just what we needed after a long fight! The reception area was nice and there was lots of room to relax on the first floor! The location was great in terms of watching the historic cable cars and getting on them early and beating the queues.

Cons: The location was good in terms of union square and being perfect for getting on the cable cars, but the area in general has a lot of drug users and we didn’t want to go out late at night. But this would have been the case for any hotel in this area.

Pros: Location to the cable car stop. Lots of counter space in the bathroom

Cons: Hotel was difficult to find when first arriving. Room was extremely tight for two people.

Superb

Best location, clean and spacious...

Pros: Best location- right in front of Powell Tram, accross malls, museums, Ikea, groceries, Bart train too.

Cons: The windows were dirty.

Very good

Pros: It was very clean and the smart TV is customizable. They have two elevators and a main staircase for floor access and each floor is equipped with a water dispenser and ice maker. The small boutique gym is located in the basement, equipped with plenty to be able to complete a great workout. There is also an ATM located on the basement floor which I thought was a great note that should be mentioned. The cafe in the lobby was also super convenient and pretty tasty, a bit limited but it will get the job done for a quick stay. However, if you do elect in-room dining, don't be surprised when the hotel robot is the one to deliver your order to you. You will receive a call first to your room to let you know once it's arrived outside your door. It's a pretty neat technology touch. Also, for my MUA lovers Sephora is literally right next door, on the cable car side of the hotel, as the main floor hallway extends through to both sides of the street. The WF mall is 5 minutes away walking distance. But I do caution the area (Tenderloin) due to the multitude of present homeless people unfortunately, similar to many areas in CA though.

Cons: I really don't have anything bad to say aside from minor particulars like the size of my double room. It did feel a bit stuffy at times in size, but from what I have been told, that's just most of SF for you. I do caution the area (Tenderloin) due to the multitude of present homeless people unfortunately. I did not have a bad experience with anyone necessarily, but I did get the occasional shouting, asking for change and I just really didn't feel comfortable walking alone outside of daylight.

I had done what was...

Passable

Pros: Perfect location but smells so bad

Pros: It was so close to BART

Cons: TV remote was really dirty, no real room to hang cloths.

Pros: The room, gym, staff, bath products, and wi-fi

Cons: The cafe wasn't the best experience. Prices too high, service too slow. The illy machine was hard to use.

Superb

Very good

Very good

Good

Superb

Definitely would come back

Pros: Really good hotel. Price/value was really good. Rooms are fine although the central AC is not working (hot or cold) so they use the mobile units which takes a lot of space and the rooms are not big. Finally out mobile AC wasn’t working properly. But it was fine. Really liked it and would recommend it definitely.

Cons: Small rooms and mobile AC units occupies lot of space and ours wasn’t working properly