With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Enjoy a satisfying meal at Restaurant Panama serving guests of The Palms Resort of Mazatlan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

The property will be renovating from January 20 2024 to August 31 2024 (completion date subject to change). The following areas are affected:

• One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

• Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

If you are thinking of bringing your pet and want to know if pets are allowed at The Palms Resort of Mazatlan, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Palms Resort of Mazatlan are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Protective clothing is available to guests
• Commonly-touched surfaces are cleaned with disinfectant