Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This luxury resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.

Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 500 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

If you are thinking of bringing your pet and want to know if pets are allowed at The Pacific Sutera Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Pacific Sutera Hotel are listed below.

Pets not allowed

Service animals not allowed

• Property does not require health documentation at check-in
• Property follows sanitization practices of COVID-19 Guidelines (WHO)
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Temperature checks are available to guests
• Minimum age for COVID-19 test requirement: 13
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Cashless transactions are available
• Individually-wrapped food options are available through room service
• Property follows regional sanitization guidelines Safe & Clean (Malaysia)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Essential workers only - NO
• No cribs (infant beds) available
• Commonly-touched surfaces are cleaned with disinfectant