The Giacomo, Ascend Hotel Collection

  • 222 First Street , Niagara Falls, New York 14303
  • 222 First Street , Niagara Falls, New York - 14303
  • 855-516-1090
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Standard Room, 1 King Bed, Fireplace
Standard Room, 1 King Bed, Fireplace
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1 Twin Bed

255-sq-foot room with city views


Enjoy - Fireplace

Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Handheld showerhead
  • Turndown service
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • Pet-friendly room
  • Shower seat - Portable
  • AC / In-room climate control
  • Grab-bar in shower
  • Blackout drapes-curtains
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • Fire-place
  • Flat panel TV
  • TV - Cable Service
  • Complimentary bottled water
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
Suite, Multiple Beds, Non Smoking
Suite, Multiple Beds, Non Smoking
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2 King Beds and 1 Double Sofa Bed

Views of the park and city


Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Handheld showerhead
  • Premium bedding
  • TV - Closed captioned
  • Shower seat - Portable
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Desk
  • Designer toiletries
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • Slippers
  • Down comforter
  • Rollaway/extra beds - Extra Charge
  • Kitchen
  • Flat panel TV
  • TV - Cable Service
  • Complimentary newspaper
  • Room service - Restricted hours
  • Kitchen island
  • Complimentary long-distance calls
  • Non Smoking
  • TV
  • Turndown service
  • Pillow-top mattress
  • Freezer
  • Laptop friendly workstation
  • Grab-bar in shower
  • Ice-maker
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Toaster
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Dishwasher
  • Dishware, Cookware and utensils
  • Microwave
  • Complimentary bottled water
  • Paper towels
  • Oven
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

255-sq-foot room with city views


Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Handheld showerhead
  • Turndown service
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • Pet-friendly room
  • Shower seat - Portable
  • AC / In-room climate control
  • Grab-bar in shower
  • Blackout drapes-curtains
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • Flat panel TV
  • TV - Cable Service
  • Complimentary bottled water
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
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1 King Bed and 1 Double Sofa Bed

Overlooking the city


Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and dishwasher

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Handheld showerhead
  • Premium bedding
  • TV - Closed captioned
  • Shower seat - Portable
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Desk
  • Designer toiletries
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • Slippers
  • Down comforter
  • Rollaway/extra beds - Extra Charge
  • Kitchen
  • Flat panel TV
  • TV - Cable Service
  • Complimentary newspaper
  • Room service - Restricted hours
  • Kitchen island
  • Complimentary long-distance calls
  • Non Smoking
  • TV
  • Turndown service
  • Pillow-top mattress
  • Laptop friendly workstation
  • Grab-bar in shower
  • Ice-maker
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Toaster
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Dishwasher
  • Dishware, Cookware and utensils
  • Complimentary bottled water
  • Paper towels
  • Oven
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

255-sq-foot room with city views


Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Handheld showerhead
  • Premium bedding
  • TV - Closed captioned
  • Pet-friendly room
  • Shower seat - Portable
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Desk
  • Designer toiletries
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • Slippers
  • Down comforter
  • Wheelchair accessible
  • Rollaway/extra beds - Extra Charge
  • Flat panel TV
  • TV - Cable Service
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
  • Non Smoking
  • TV
  • Turndown service
  • Pillow-top mattress
  • Laptop friendly workstation
  • Grab-bar in shower
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Low height counters and sink
  • TV size measurement: inch
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Complimentary bottled water
Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Overlooking the city


Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Handheld showerhead
  • Turndown service
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • Shower seat - Portable
  • AC / In-room climate control
  • Grab-bar in shower
  • Blackout drapes-curtains
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • Flat panel TV
  • TV - Cable Service
  • Complimentary bottled water
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
Standard Room, 1 King Bed, Jacuzzi
Standard Room, 1 King Bed, Jacuzzi
View room details and amenities View details & amenities
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Check savings and offers!

Check savings and offers!

1 Twin Bed

255-sq-foot room with city views


Enjoy - Private spa tub

Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, jetted bathtub

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Handheld showerhead
  • Premium bedding
  • TV - Closed captioned
  • Pet-friendly room
  • Shower seat - Portable
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Desk
  • Designer toiletries
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • Slippers
  • Down comforter
  • Rollaway/extra beds - Extra Charge
  • Flat panel TV
  • TV - Cable Service
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
  • Non Smoking
  • TV
  • Turndown service
  • Pillow-top mattress
  • Laptop friendly workstation
  • Grab-bar in shower
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Spa jub (Private)
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • TV size measurement: inch
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Jacuzzi / Jetted bathtub
  • Complimentary bottled water
Room, 1 King Bed, Accessible, Fireplace
Room, 1 King Bed, Accessible, Fireplace
View room details and amenities View details & amenities
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Check savings and offers!

Check savings and offers!

1 King Bed

Overlooking the city


Enjoy - Fireplace

Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Handheld showerhead
  • Turndown service
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • Shower seat - Portable
  • AC / In-room climate control
  • Grab-bar in shower
  • Blackout drapes-curtains
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • Fire-place
  • Flat panel TV
  • TV - Cable Service
  • Complimentary bottled water
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace
Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

255-sq-foot room with city views


Enjoy - Fireplace

Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Handheld showerhead
  • Turndown service
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • Pet-friendly room
  • Shower seat - Portable
  • AC / In-room climate control
  • Grab-bar in shower
  • Blackout drapes-curtains
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • Fire-place
  • Flat panel TV
  • TV - Cable Service
  • Complimentary bottled water
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
Standard King Non Smoking 2 person Whirlpool in Bath
Standard King Non Smoking 2 person Whirlpool in Bath
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

255-sq-foot room with city views


Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Hand-held showerhead

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Handheld showerhead
  • Turndown service
  • Premium bedding
  • TV - Closed captioned
  • Pillow-top mattress
  • Laptop friendly workstation
  • Pet-friendly room
  • Shower seat - Portable
  • AC / In-room climate control
  • Grab-bar in shower
  • Blackout drapes-curtains
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Down comforter
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Rollaway/extra beds - Extra Charge
  • Flat panel TV
  • TV - Cable Service
  • Complimentary bottled water
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
Standard Room, 1 King Bed, Non Smoking (Fireplace)
Standard Room, 1 King Bed, Non Smoking (Fireplace)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

255-sq-foot room with city views


Enjoy - Fireplace

Internet - Free WiFi and wired internet access

In Room Entertainment - 32-inch HDTV with cable channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers

Extra Features - Free long-distance calls, free newspaper, and iron/ironing board; rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Handheld showerhead
  • Premium bedding
  • TV - Closed captioned
  • Pet-friendly room
  • Shower seat - Portable
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Desk
  • Designer toiletries
  • Roll in shower
  • Adjoining-Connecting rooms available
  • Shower only
  • Lever door handles
  • Slippers
  • Down comforter
  • Wheelchair accessible
  • Rollaway/extra beds - Extra Charge
  • Flat panel TV
  • TV - Cable Service
  • Complimentary newspaper
  • Room service - Restricted hours
  • Complimentary long-distance calls
  • Non Smoking
  • TV
  • Turndown service
  • Pillow-top mattress
  • Laptop friendly workstation
  • Grab-bar in shower
  • Refrigerator
  • Closet/Wardrobe
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Individually decorated
  • Complimentary Wifi
  • Individually furnished
  • HDTV
  • Phone
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 32
  • Iron - ironing board
  • Fire-place
  • Complimentary bottled water
 

About The Hotel

  Call us for secret deals: 855-516-1090

About The Giacomo, Ascend Hotel Collection Hotel

Hotel Location & Nearby Attractions

With a stay at The Giacomo, Ascend Hotel Collection, you'll be centrally located in Niagara Falls, within a 5-minute drive of Fallsview Indoor Waterpark and Clifton Hill. This boutique hotel is 2.1 mi (3.4 km) from Fallsview Casino and 0.2 mi (0.3 km) from Seneca Niagara Resort & Casino.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This Art Deco hotel also features tour/ticket assistance and a vending machine.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Pet Policy for The Giacomo, Ascend Hotel Collection
If you are thinking of bringing your pet and want to know if pets are allowed at The Giacomo, Ascend Hotel Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Giacomo, Ascend Hotel Collection are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2

Additional Hotel Details
Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Contactless check-out is available
LGBTQ friendly
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Cashless transactions are available
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Property does not offer onsite COVID-19 testing
No cribs (infant beds) available
Commonly-touched surfaces are cleaned with disinfectant

The Giacomo, Ascend Hotel Collection Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Meeting Room Facilities
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Free full breakfast
  • Swimming nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Braille or raised signage
  • Assistive listening devices available
  • Bicycle rentals nearby
  • Sledding nearby
  • Wheelchair-accessible lounge
  • Golf lessons available nearby
General Amenities
  • Snowmobiling nearby
  • Handrails in stairways
  • Ecotours nearby
  • Casino nearby
  • Fishing nearby
  • Wheelchair accessible
  • Health or beauty spa nearby
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Skydiving nearby
  • Wheelchair-accessible public washroom
  • Boat tours nearby
  • Rock climbing nearby
  • Coin laundry on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
General Amenities
  • Dry cleaning & laundry service
General Amenities
  • Elevator & lift on property
  • Vending machine available
Internet
  • Wired Internet access - Free
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
  • Fireplace in lobby
  • Free news papers in lobby
  • Luggage storage facilities
  • Bellhop & Porter service
  • 24/7 front desk
  • Safe deposit box at front desk
Outdoor
  • TV in common areas
Parking Services
  • Parking - Limited spaces
  • Self parking - Free
Property Features
  • Multilingual staff
Restaurants & Bars
  • Number of bars & lounges -
  • Coffee & tea in common areas

About Ascend Collection By Choice Brand Hotels

The Ascend Hotel Collection is a unique brand from Choice hotels International featuring historic and boutique hotels and resorts. It bills itself as a pioneering ‘soft brand’ concept in the hotel industry. It currently has over 250 hotels under its portfolio and over 70 hotels in the pipeline all around the world. Its primary markets include the U.S., France, Norway, the U.K, Sweden, Caribbean region, Australia, Turkey, and Canada.

Thanks to the strategic alliance between Choice and vacation ownership company Bluegreen Vacations since 2013, Ascend Hotel Collection saw significant expansion in the years that followed, especially into the primary resort market. Several other locations are expected to open this 2019 in several U.S. markets such as Napa, California; Philadelphia; Brooklyn, N.Y.; and Long Island City, N.Y.

Among its latest additions to its portfolio of hotels as of this writing is the 133-room Beaufort Hotel located on Crystal Coast. This hotel offers spectacular views of Rachel Carlson Nature Reserve and Taylor Creek. It is under the management of North Carolina-based Concord Hospitality and owned by Beaufort Hospitality Enterprises, LLC.  Another new member of the brand is the Capitol Hotel in Hartford, Connecticut. This hotel, which just underwent renovation, offers stunning views of the State Capitol Building of Connecticut, after which Capitol Hotel is named.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around The Giacomo, Ascend Hotel Collection - Niagara Falls, New York Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Old Falls Street - 0.1 km / 0.1 mi
Conference Center Niagara Falls - 0.2 km / 0.1 mi
Seneca Niagara Resort & Casino - 0.3 km / 0.2 mi
Niagara Falls State Park - 0.4 km / 0.3 mi
Niagara Wax Museum of History - 0.5 km / 0.3 mi
Goat Island - 0.5 km / 0.3 mi
Niagara River - 0.5 km / 0.3 mi
Niagara Wedding Chapel - 0.6 km / 0.4 mi
Observation Tower - 0.6 km / 0.4 mi
Maid of the Mist - 0.6 km / 0.4 mi
Prospect Point Observation Deck - 0.7 km / 0.4 mi
Rainbow Bridge - 0.8 km / 0.5 mi
Niagara Gorge Discovery Center - 1.1 km / 0.7 mi
Aquarium of Niagara - 1.1 km / 0.7 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 14.5 km / 9 mi
Buffalo Niagara Intl. Airport (BUF) - 42.2 km / 26.2 mi

The preferred airport for The Giacomo, Ascend Hotel Collection is Buffalo Niagara Intl. Airport (BUF).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Niagara Falls, New York Hotels

 
 

Helpful Info & FAQs

Is free parking available at the The Giacomo, Ascend Hotel Collection?

Yes, parking is available free of cost at the The Giacomo, Ascend Hotel Collection. This is one of the hotels in Niagara Falls with Free Parking.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the The Giacomo, Ascend Hotel Collection, Niagara Falls hotel. A good choice among Niagara Falls hotels with free breakfast.

What is the check-in policy?

The checking times for The Giacomo, Ascend Hotel Collection are between 4:00 PM and 3:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This The Giacomo, Ascend Hotel Collection's check-out time is 11:00 AM.

What brand is The Giacomo, Ascend Hotel Collection?

The Giacomo, Ascend Hotel Collection is a part of Ascend Collection By Choice.

What is the street address for The Giacomo, Ascend Hotel Collection?

The address for The Giacomo, Ascend Hotel Collection is 222 First Street, Niagara Falls, New York 14303

What is the price for tonight?

Based on recent averages, the price for tonight can start at 229.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 229 per night.

When was the The Giacomo, Ascend Hotel Collection built?

The The Giacomo, Ascend Hotel Collection in Niagara Falls was built in 1929.

How many guest rooms are at The Giacomo, Ascend Hotel Collection?

The The Giacomo, Ascend Hotel Collection has a total of 41 guest rooms.

How many floors does the The Giacomo, Ascend Hotel Collection have?

This Niagara Falls hotel has 6 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Boutique.

Recommended landmarks, attractions or things to do around THE GIACOMO, ASCEND HOTEL COLLECTION?

THE GIACOMO, ASCEND HOTEL COLLECTION is within minutes from Niagara River Gorge - 0.1 km / 0.1 mi , Old Falls Street - 0.1 km / 0.1 mi and Conference Center Niagara Falls - 0.2 km / 0.1 mi

Which the best airport near THE GIACOMO, ASCEND HOTEL COLLECTION?

The preferred airport for The Giacomo, Ascend Hotel Collection is Buffalo Niagara Intl. Airport (BUF). The airport is conveniently located when visiting this Niagara Falls hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

The Giacomo, Ascend Hotel Collection Reviews Summary

UserDubravka
10/10
 
Exceptional
Great location. Very cozy. Friendly...

UserDino
8/10
 
Very Good
Very good

UserBraeden
10/10
 
Exceptional
It was overall amazing

Pros: Everything
Cons: Nothing
UserCynthia
7/10
 
Good
Overall, the stay was comfortable.

Pros: Breakfast was the highlight of our stay.
Cons: Room was not 100% clean, bathroom sink was broken, no heat in the room & lack of staff.
UserJene
10/10
 
Exceptional
Overall our stay was phenomenal...

Pros: First thing we loved was how close to everything it was. If I recall everything we wanted to do was within a 3 minute drive or about a 5 minute walk. The staff was exceptional hospitality was 10/10. The room or should I say apartment which totally blew us away amazing price for the size of the suite and length of stay.
Cons: Only thing was our jets didn’t work in the spa bath and hot water runs out quick.
UserBukhtiar
7/10
 
Good
Good

UserAllen
10/10
 
Exceptional
We LOVED our experience staying...

Pros: We loved the building! Our room was amazing with great views of the river leading all of the way to the American falls. It was the perfect weekend getaway because of our hotel. We both loved everything about our room and agreed that we have found our “spot” for future getaways!
Cons: Our whirlpool tub did not work. We didn’t report it until check out time and the staff was very apologetic.
UserDebra
10/10
 
Exceptional
Amazing views!!

Pros: The views are amazing!!
Cons: Nothing bad to say.
UserKimberly
10/10
 
Exceptional
We really enjoyed this place...

Pros: How old it is but nice it is
Cons: Was hard to control the temp in room
UserRobertson
8/10
 
Very Good
Very good

UserVlad
7/10
 
Good
Good

Pros: Location and design
Cons: Heating system
UserMiranda
10/10
 
Exceptional
We had a great time...

Pros: Old school type hotel
Cons: Nothing
UserKrystina
3/10
 
Poor
We’ve stayed here multiple times,...

Pros: That it was close to lots of other restaurants/places to go throughout the day
Cons: There was no sense of security. The night we got there they didn’t ID us, then we had to go down to the service desk & the receptionist is on the phone telling someone “we ID every single person that walks in this building” which was a blatant lie. The next day our room key wouldn’t work so we had to go down again & ask them to fix the key & it was a new receptionist this time who also DIDNT ID us to make sure we actually belonged in the hotel or even that room for that matter..our room was dirty, wallpaper peeling off the wall in the bathroom, the shower water smelled like sewer, the coffee & juices at breakfast time tasted like sewer water, there was a water pipe going through the corner of our room I every time someone flushed we heard a loud roar. We will never stay again. They also took away valet parking & the hotel was so empty when we stayed but they literally gave us the 2nd to last parking spot in the back of the lot during the winter…….
UserCharmaine
5/10
 
Fair
Management could have been more...

Pros: Location, bathrobes, Fireplace, ambiance
Cons: My first room was nice, but the heating unit made a constant squeak. No maintenance personnel available. I moved to a different room. That room was cold, mattress and pillows were not comfortable. The bedding covers were too small for the bed. The fireplace was for looks only. Management was nice at first. I don’t think she appreciated me complaining about the first room. I think she gave me the worst suite in the Hotel. Room 404 needs to be updated. I wish I could’ve stayed in 604 but the squeaky noise was unbearable. I was offered no compensation except to be moved to a 2 bedroom suite which would have costed me an additional $200 a night.
UserJasmine
8/10
 
Very Good
Vintage Hotel Still Impressive

Pros: Vintage theming, boutique feel and knowledgeable staff. Variety of room types for hotel size.
Cons: Although I do love the vintage look, the hotel could use updates; not to modernize the look (the theming is perfect), just upgrade some products. I've been coming here over several years. I am not sure when this property was last renovated. Bedding has been changed out. Could use more, ie: lamps/ outlets with better USB ports. Furniture, carpet, wallpaper replacement. Keep the look, upgrade the product.
UserCori
10/10
 
Exceptional
Exceptional

UserPriyam
1/10
 
Very Poor
Bad

UserKeith
3/10
 
Poor
Was a disappointing stay at...

Pros: The beds, location and history of the building
Cons: After first evening we discovered cockroaches in the bathroom and the sink was broken and wouldn’t drain. Also, both robes hanging in bathroom were stained…we took pictures of everything, and not sure how to proceed. This was for our 25th anniversary and disappointed to say the least. Also went to bar in hotel and waited ten minutes before bartender that was walking around on her phone asked us what we needed…hmmmn. We went to local bar where they were happy to take our generous tip for excellent service. I won’t post pics here for future guests to see but will submit if asked by the establishment.
UserRobert
7/10
 
Good
Good

Pros: Nice room, decent-ish breakfast. Could have been a bit better in regards to the quality of the food but it's to be expected! Overall, pretty good!
Cons: Pipes a bit creaky, but not a big deal. The biggest problem I have is it's been quite some time, and I'm still waiting to get my deposit back.
UserJennifer
9/10
 
Wonderful
Superb

 
Hotel Location & Nearby Attractions

With a stay at The Giacomo, Ascend Hotel Collection, you'll be centrally located in Niagara Falls, within a 5-minute drive of Fallsview Indoor Waterpark and Clifton Hill. This boutique hotel is 2.1 mi (3.4 km) from Fallsview Casino and 0.2 mi (0.3 km) from Seneca Niagara Resort & Casino.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This Art Deco hotel also features tour/ticket assistance and a vending machine.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Pet Policy for The Giacomo, Ascend Hotel Collection
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at The Giacomo, Ascend Hotel Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Giacomo, Ascend Hotel Collection are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2

Additional Hotel Details
Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Contactless check-out is available
LGBTQ friendly
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Cashless transactions are available
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Property does not offer onsite COVID-19 testing
No cribs (infant beds) available
Commonly-touched surfaces are cleaned with disinfectant

The Giacomo, Ascend Hotel Collection Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Meeting Room Facilities
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Free full breakfast
  • Swimming nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Braille or raised signage
  • Assistive listening devices available
  • Bicycle rentals nearby
  • Sledding nearby
  • Wheelchair-accessible lounge
  • Golf lessons available nearby
General Amenities
  • Snowmobiling nearby
  • Handrails in stairways
  • Ecotours nearby
  • Casino nearby
  • Fishing nearby
  • Wheelchair accessible
  • Health or beauty spa nearby
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Skydiving nearby
  • Wheelchair-accessible public washroom
  • Boat tours nearby
  • Rock climbing nearby
  • Coin laundry on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
General Amenities
  • Dry cleaning & laundry service
General Amenities
  • Elevator & lift on property
  • Vending machine available
Internet
  • Wired Internet access - Free
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
  • Fireplace in lobby
  • Free news papers in lobby
  • Luggage storage facilities
  • Bellhop & Porter service
  • 24/7 front desk
  • Safe deposit box at front desk
Outdoor
  • TV in common areas
Parking Services
  • Parking - Limited spaces
  • Self parking - Free
Property Features
  • Multilingual staff
Restaurants & Bars
  • Number of bars & lounges -
  • Coffee & tea in common areas

About Ascend Collection By Choice Brand Hotels

The Ascend Hotel Collection is a unique brand from Choice hotels International featuring historic and boutique hotels and resorts. It bills itself as a pioneering ‘soft brand’ concept in the hotel industry. It currently has over 250 hotels under its portfolio and over 70 hotels in the pipeline all around the world. Its primary markets include the U.S., France, Norway, the U.K, Sweden, Caribbean region, Australia, Turkey, and Canada.

Thanks to the strategic alliance between Choice and vacation ownership company Bluegreen Vacations since 2013, Ascend Hotel Collection saw significant expansion in the years that followed, especially into the primary resort market. Several other locations are expected to open this 2019 in several U.S. markets such as Napa, California; Philadelphia; Brooklyn, N.Y.; and Long Island City, N.Y.

Among its latest additions to its portfolio of hotels as of this writing is the 133-room Beaufort Hotel located on Crystal Coast. This hotel offers spectacular views of Rachel Carlson Nature Reserve and Taylor Creek. It is under the management of North Carolina-based Concord Hospitality and owned by Beaufort Hospitality Enterprises, LLC.  Another new member of the brand is the Capitol Hotel in Hartford, Connecticut. This hotel, which just underwent renovation, offers stunning views of the State Capitol Building of Connecticut, after which Capitol Hotel is named.

Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Old Falls Street - 0.1 km / 0.1 mi
Conference Center Niagara Falls - 0.2 km / 0.1 mi
Seneca Niagara Resort & Casino - 0.3 km / 0.2 mi
Niagara Falls State Park - 0.4 km / 0.3 mi
Niagara Wax Museum of History - 0.5 km / 0.3 mi
Goat Island - 0.5 km / 0.3 mi
Niagara River - 0.5 km / 0.3 mi
Niagara Wedding Chapel - 0.6 km / 0.4 mi
Observation Tower - 0.6 km / 0.4 mi
Maid of the Mist - 0.6 km / 0.4 mi
Prospect Point Observation Deck - 0.7 km / 0.4 mi
Rainbow Bridge - 0.8 km / 0.5 mi
Niagara Gorge Discovery Center - 1.1 km / 0.7 mi
Aquarium of Niagara - 1.1 km / 0.7 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 14.5 km / 9 mi
Buffalo Niagara Intl. Airport (BUF) - 42.2 km / 26.2 mi

The preferred airport for The Giacomo, Ascend Hotel Collection is Buffalo Niagara Intl. Airport (BUF).

User
Dubravka
 
10/10
Exceptional
Great location. Very cozy. Friendly...

User
Dino
 
8/10
Very Good
Very good

User
Braeden
 
10/10
Exceptional
It was overall amazing

Pros: Everything
Cons: Nothing
User
Cynthia
 
7/10
Good
Overall, the stay was comfortable.

Pros: Breakfast was the highlight of our stay.
Cons: Room was not 100% clean, bathroom sink was broken, no heat in the room & lack of staff.
User
Jene
 
10/10
Exceptional
Overall our stay was phenomenal...

Pros: First thing we loved was how close to everything it was. If I recall everything we wanted to do was within a 3 minute drive or about a 5 minute walk. The staff was exceptional hospitality was 10/10. The room or should I say apartment which totally blew us away amazing price for the size of the suite and length of stay.
Cons: Only thing was our jets didn’t work in the spa bath and hot water runs out quick.
User
Bukhtiar
 
7/10
Good
Good

User
Allen
 
10/10
Exceptional
We LOVED our experience staying...

Pros: We loved the building! Our room was amazing with great views of the river leading all of the way to the American falls. It was the perfect weekend getaway because of our hotel. We both loved everything about our room and agreed that we have found our “spot” for future getaways!
Cons: Our whirlpool tub did not work. We didn’t report it until check out time and the staff was very apologetic.
User
Debra
 
10/10
Exceptional
Amazing views!!

Pros: The views are amazing!!
Cons: Nothing bad to say.
User
Kimberly
 
10/10
Exceptional
We really enjoyed this place...

Pros: How old it is but nice it is
Cons: Was hard to control the temp in room
User
Robertson
 
8/10
Very Good
Very good

User
Vlad
 
7/10
Good
Good

Pros: Location and design
Cons: Heating system
User
Miranda
 
10/10
Exceptional
We had a great time...

Pros: Old school type hotel
Cons: Nothing
User
Krystina
 
3/10
Poor
We’ve stayed here multiple times,...

Pros: That it was close to lots of other restaurants/places to go throughout the day
Cons: There was no sense of security. The night we got there they didn’t ID us, then we had to go down to the service desk & the receptionist is on the phone telling someone “we ID every single person that walks in this building” which was a blatant lie. The next day our room key wouldn’t work so we had to go down again & ask them to fix the key & it was a new receptionist this time who also DIDNT ID us to make sure we actually belonged in the hotel or even that room for that matter..our room was dirty, wallpaper peeling off the wall in the bathroom, the shower water smelled like sewer, the coffee & juices at breakfast time tasted like sewer water, there was a water pipe going through the corner of our room I every time someone flushed we heard a loud roar. We will never stay again. They also took away valet parking & the hotel was so empty when we stayed but they literally gave us the 2nd to last parking spot in the back of the lot during the winter…….
User
Charmaine
 
5/10
Fair
Management could have been more...

Pros: Location, bathrobes, Fireplace, ambiance
Cons: My first room was nice, but the heating unit made a constant squeak. No maintenance personnel available. I moved to a different room. That room was cold, mattress and pillows were not comfortable. The bedding covers were too small for the bed. The fireplace was for looks only. Management was nice at first. I don’t think she appreciated me complaining about the first room. I think she gave me the worst suite in the Hotel. Room 404 needs to be updated. I wish I could’ve stayed in 604 but the squeaky noise was unbearable. I was offered no compensation except to be moved to a 2 bedroom suite which would have costed me an additional $200 a night.
User
Jasmine
 
8/10
Very Good
Vintage Hotel Still Impressive

Pros: Vintage theming, boutique feel and knowledgeable staff. Variety of room types for hotel size.
Cons: Although I do love the vintage look, the hotel could use updates; not to modernize the look (the theming is perfect), just upgrade some products. I've been coming here over several years. I am not sure when this property was last renovated. Bedding has been changed out. Could use more, ie: lamps/ outlets with better USB ports. Furniture, carpet, wallpaper replacement. Keep the look, upgrade the product.
User
Cori
 
10/10
Exceptional
Exceptional

User
Priyam
 
1/10
Very Poor
Bad

User
Keith
 
3/10
Poor
Was a disappointing stay at...

Pros: The beds, location and history of the building
Cons: After first evening we discovered cockroaches in the bathroom and the sink was broken and wouldn’t drain. Also, both robes hanging in bathroom were stained…we took pictures of everything, and not sure how to proceed. This was for our 25th anniversary and disappointed to say the least. Also went to bar in hotel and waited ten minutes before bartender that was walking around on her phone asked us what we needed…hmmmn. We went to local bar where they were happy to take our generous tip for excellent service. I won’t post pics here for future guests to see but will submit if asked by the establishment.
User
Robert
 
7/10
Good
Good

Pros: Nice room, decent-ish breakfast. Could have been a bit better in regards to the quality of the food but it's to be expected! Overall, pretty good!
Cons: Pipes a bit creaky, but not a big deal. The biggest problem I have is it's been quite some time, and I'm still waiting to get my deposit back.
User
Jennifer
 
9/10
Wonderful
Superb