Great location and grsat spa.

Pros: Love the pool as always. The new bathrooms are impressive. The dining room has received a stylish makeover. The bar was cosy.

Cons: We were not impressed with the new decor in the room. Did not like the automatic service charge on our bar bill. This is probably an American way of doing things.

Friendly service and exceptional views,...

Pros: Stunning interiors and exceptional views. We stayed for our first anniversary and were given a room upgrade - we had the most luxurious room with views of the Sea and mountains, it was very special waking up tho the view. The room was spacious and clean and bed very comfortable. Any staff we encountered were very helpful and friendly and the breakfast was fresh and tasty :)

Cons: The only one criticism I have is that apart from the view (which is exceptional) the spa/pool area is quite basic. We couldn’t get booked in for treatments on time and I think there is a separate area upstairs that guests who are having a treatment can use. Shame we couldn’t also have used this, but still had a nice relaxing time.

Enjoyed the hotel. Decor lovely....

Pros: Breakfast good. Location excellent.

Cons: Our evening meal was huge disappointment. This is not fine dining. We had bistro style meals at vastly inflated prices. This restaurant needs to up their game .Would not eat in this restaurant again. This was meant to be a special wedding anniversary celebration.

Exceptional

Pros: Great breakfast

A pleasant stay but expensive...

Pros: The old fashioned ambience and the friendly staff.

Cons: The service charge in the restaurant was not clearly visible and was in the small print and the last sentence on the sheet and was only noticed on the second evening. We had put a tip in the glass at the checkout not realising we were tipping twice. It made eating and drinking in the hotel very expensive

Lovely time great hotel great...

Pros: Great hotel lovely staff will definitely be back

Last minute break away to...

Pros: Loved the location, bar, pool and staff were so friendly in all areas. Room service was quick. The breakfast was beautiful.

Cons: The layout of Room 111 wasn't great. Unfortunately the hairdryer was broken and an extra mirror would be perfect for doing make up and hair etc. No plugs close to the mirror on the wardrobe which wasn't ideal. I had two kids with me but they didn't have gowns for the pool. That would have been a nice touch for them.

Exceptional

Very good

Exceptional

Brilliant

Pros: Everything

Cons: Nothing

Very good

Pros: Spa

Exceptional

Exceptional

Superb

We had a lovely stay...

Pros: Loved the breakfasts which we got as room service though there was a mix up in our order .We ate at Percy French's both days food was very good staff were lovely, great service. Staff in Slieve Donard were very friendly and very helpful.

Cons: We had confusion booking in, I booked through Booking.com for 6 people 3 rooms never noticed that the room allocation was incorrect I definitely did not book it specifically the way the room allocation was issued we where travelling as three couples booking.com issued us with 3 rooms one for 3 people one for 2 people and one for 1 person which was incorrect though I confirmed details with Hotel re: my parents room and their requirements this booking error wasn't picked up on or checked. I never noticed it on the booking detail which was my fault but as I hadn't requested it that way it never occurred to me that we would be issued rooms per person in this way especially as the rooms allocated to us were within our 3 couple requirements? The issue occured when we were paying for our rooms the split per couple was incorrect which caused an issue, the receptionist was very helpful and tried her best to explain what had happened with the third party booking. We could not charge our electric car at the Hotel which was a big inconvenience for us and should be available for guests. Overall while our rooms were beautiful after the new refurbishment we found the decor very dark, lighting very poor, not enough clothes storage or practical needs in room ie. Mirror beside socket/dressing table.

Superb

It was so perfect we...

Pros: Location, views and Spa

Relaxing night away!

Pros: The decor and spa facilities

Have stayed a number of...

Pros: Gym and pool area

Cons: Room way to much furniture. Bed very uncomfortable ended up sleeping on the two seater