Pros: I like it overall

Cons: You tv channels

Pros: Very cozy and warm rooms . Liked having the restaurant , bar, Starbucks, car rental, and the CVS pharmacy all in the hotel. Staff was super helpful , friendly, and professional.

Cons: My truck was broken into in the parking lot. They tried to steal it and broke apart the ignition and we had to have it towed. And since I was here working they were able to steal my 25 year collection of electrical tools. Not a good area of town.

Pros: Overall the hotel was clean. And the bedroom and bathroom were clean as well.

Cons: Parking was not the easiest towards the front lobby. Side doors are locked and you have to walk around the hotel to the front lobby doors from the parking lot.. Rooms are on the smaller side and the bathroom is literally tiny. Very disappointed

Pros: Peter at the front desk when above and beyond to make sure I was comfortable. I travel for a living and Id have to say this Is the only hotel I dont feel homesick. Wether its Peter greeting with comfort or asking what I need next I just feel comfortabl

Perfect

Pros: Very well maintained. Friendly staff.

Pros: It was available

Cons: I upgraded the room to include concierge service which included hor'dourve and breakfast. After checking in I was informed that that would not be included even though I paid for it. Refused to make it right

Pleasant

Good

Good

Worst 4 weeks ever. Wasted money for zip

Pros: Worsr customer service ever, i had to wait houes for help finding a can opener to feed my dog. They threw awat multiple shoes of mine only one of each pair. Everything is out of date, NO good tv, TINY rooms, dark sad atmosphere, NO snacks, a couple bqgs of chips and a few sodas. Fake starbucks, tge girl who works there has never worked at starbucks, you guys just use some of their things.... Clogged toilet for 3 days and clogged bathrub drain, having to take 1 elevator ride 20 min whilw the other is being repaird to make it to the lobby bathroom while SO sick. Looks like ots still from the 80s in a bad way not a nice vintage top teer marriot location at all. Its disgusting over priced, MINIMAL and barely any amentities. No microwave... the light in the bathroom is dark and yellow how can i get ready in that as a woman? NO where to plug ANYTHING in i had to buy an extention cord with multiple areas to plug phone, computer, vape pwn, extra lamps/lights, the AC doesnt work or stay cool ubless running on a very low setting. I stepped in someones dpg poop 8 times, while i always clean up after my dog. The smokers use the bench in the dog grass area with the poop bags and are scared of dogs causing me to have to walk further and back for a bag and bqck to the poop then all the way back. This hotel os the worst place ive stayed, and ive been traveling living hotel to t Hotel for 5 years.

Cons: That i even booked here and nwver found ghe hyatt soon enough.

Pros: The conciege was especially awesome! She greeted us like we had met before and was always ready to help us. Top-notch!

Cons: The bathroom was very small which detracted from the expectation, but otherwise fine. It appeared quite clean and the A/C worked really well.

Pros: Wasn't put in a "dog room" but in a normal one (with my dog). Safe. Clean.

Cons: Had no luggage carts at check in and didn't offer to find one nor help with bags. No fridge, no microwave.

Good price and a quiet place to stay.

Pros: A very quiet building. Much appreciated when you're tired not to be bothered by people walking above you or loud noises coming from the hallway.

Pros: Location (lots of restaurants and entertainment / the interstate was nearby), friendly staff

Cons: Toilet seat was missing a pin to lock it down to the commode. Room request for an extra blanket and towels went ignored. Mattresses were low quality. Small bathrooms. Room phone was old and its last legs.

Exceptional

Disappointing

Pros: Bed comfortable

Cons: Not to clean bar is like empty not good menu l order chicken wings they were very salty

Pros: Cleanliness and friendly staff

Very good

Exceptional

Pros: No complaints. Everyone who worked there were wonderful and accommodating. From the front desk, to the ladies and gentlemen in the kitchen (I'm guessing in charge of breakfast and also the delicious food on the menu at the bar.) The bartenders were also fantastic. A great team/crew, all around. Also the sheraton isn't just out to get you for your money. They kindly accommodated my late checkout, without any pressure l, and or issues. Including my late-ish request to extend. Overall I felt welcome, my comfort, privacy and requests were honored and treated with the upmost respect. (Way more than I can say for other hotels.)

Cons: Nothing comes to mind. Maybe updating the pamphlets that list the available services upon request. But I'm guessing that is the responsibility of someone that is closer to marketing and the corporate level.