Seneca Niagara Resort & Casino

  • 310 4th St , Niagara Falls, New York 14303
  • 310 4th St , Niagara Falls, New York - 14303
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
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View Room with Two Queen Beds
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2 Queen Beds

404 square feet-sq-foot room with river views


Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and 24-hour room service

Restrooms & Showers - Partially open bathroom, a hair dryer, and a shower

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Eco-friendly - Eco-friendly toiletries

Smoking And Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Rollaway/extra beds - Extra Charge
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Partially-open bathroom
  • Phone
  • Desk
  • Hair dryer
  • Iron - ironing board
  • Eco friendly toiletries
  • In room safe
  • Shower only
  • Cribs/infant beds - Extra Charge
  • Pay movies
  • TV
  • 24 hours Room service
View Room with One King Bed
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1 King Bed

404 square feet-sq-foot room with river views


Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and 24-hour room service

Restrooms & Showers - Partially open bathroom, a hair dryer, and a shower

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Eco-friendly - Eco-friendly toiletries

Smoking And Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Rollaway/extra beds - Extra Charge
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Partially-open bathroom
  • Phone
  • Desk
  • Hair dryer
  • Iron - ironing board
  • Eco friendly toiletries
  • In room safe
  • Shower only
  • Cribs/infant beds - Extra Charge
  • Pay movies
  • TV
  • 24 hours Room service
Deluxe Room, 2 Queen Beds
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2 Queen Beds

404 square feet sq feet


Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and 24-hour room service

Restrooms & Showers - Partially open bathroom, a hair dryer, and a shower

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Eco-friendly - Eco-friendly toiletries

Smoking And Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Rollaway/extra beds - Extra Charge
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Partially-open bathroom
  • Phone
  • Desk
  • Hair dryer
  • Iron - ironing board
  • Eco friendly toiletries
  • In room safe
  • Shower only
  • Cribs/infant beds - Extra Charge
  • Pay movies
  • TV
  • 24 hours Room service
Deluxe Room, 1 King Bed
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1 King Bed

404 square feet-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and 24-hour room service

Restrooms & Showers - Partially open bathroom, a hair dryer, and a shower

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Eco-friendly - Eco-friendly toiletries

Smoking And Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Rollaway/extra beds - Extra Charge
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Partially-open bathroom
  • Phone
  • Desk
  • Hair dryer
  • Iron - ironing board
  • Eco friendly toiletries
  • In room safe
  • Shower only
  • Cribs/infant beds - Extra Charge
  • Pay movies
  • TV
  • 24 hours Room service
Corner Suite, 1 King Bed, Jetted Tub
Corner Suite, 1 King Bed, Jetted Tub
View room details and amenities View details & amenities
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1 King Bed

642 square feet sq feet


Internet - Free WiFi

In Room Entertainment - Premium channels and pay movies

Food and Beverages - Refrigerator, coffee/tea maker, and 24-hour room service

Restrooms & Showers - Partially open bathroom, jetted bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Eco-friendly - Eco-friendly toiletries

Smoking And Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Rollaway/extra beds - Extra Charge
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Partially-open bathroom
  • Phone
  • Desk
  • Hair dryer
  • Iron - ironing board
  • Eco friendly toiletries
  • In room safe
  • Shower only
  • Cribs/infant beds - Extra Charge
  • Pay movies
  • TV
  • 24 hours Room service
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Seneca Niagara Resort & Casino Hotel

Hotel Location & Nearby Attractions

Located in Niagara Falls (Downtown Niagara Falls), Seneca Niagara Resort & Casino is within a 15-minute walk of Niagara Falls State Park and Aquarium of Niagara. This 4-star hotel is 0.8 mi (1.2 km) from Rainbow Bridge and 1.2 mi (1.9 km) from Cave of the Winds.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, a hair salon, and shopping on site.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy seafood at Western Door, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 10:30 AM for a fee.

Renovations

This property is closed from 16 March 2020 to 31 March 2020 (dates subject to change).

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 604 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Seneca Niagara Resort & Casino
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Seneca Niagara Resort & Casino, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Seneca Niagara Resort & Casino are listed below.

Pets not allowed

Additional Hotel Details
No alcohol allowed onsite

Seneca Niagara Resort & Casino

Good to Know: Seneca Niagara Resort & Casino

  • The five-star Seneca Niagara Resort & Casino is one of the most upscale hotels in all of New York.
  • The Seneca Niagara Resort & Casino has a large indoor pool and hot tub and a gym.
  • The Seneca Niagara Resort & Casino guests can relax with a massage or unwind in a sauna.
  • The Seneca Niagara Resort & Casino offers spacious rooms with a sweeping view of the Falls.
  • Function halls at the Seneca Niagara Resort & Casino host occasional events.
  • The Seneca Niagara Resort & Casino has opulent interior design and glows with rainbow lights at night. 

Seneca Niagara Resort & Casino Useful Findings 

Where else can visitors see the beauty of the Niagara Falls from the comfort of their own beds? The Seneca Niagara Resort & Casino is sure to give guests an experience to remember, whether they wish to watch performances, try their luck at the casino, or simply kick back and relax. 

The Seneca Niagara Resort & Casino towers regally over its surroundings and is equally as magnificent from the inside. Guests can dine at the onsite restaurant or book a tour from the Seneca Niagara Hotel and Casino through the Falls.The Seneca Niagara Resort & Casino is undoubtedly the best place to stay when visiting the Niagara Falls. 
 


Seneca Niagara Resort & Casino Hotel Amenities


Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference center & rooms
  • Ballroom on site
  • Banquet hall on site
Casino Facilities
  • Casino
  • Number of slot machines -
  • Number of game tables -
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
General Amenities
  • Designated smoking areas - fines apply
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Indoor pool
Pool Facilities
  • Swimming pool
Property Features
  • Number of VIP rooms -
  • Assigned smoking areas
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Snack bar & deli
Shopping
  • Shopping on site
Spa Services
  • Full service spa on property
  • Sauna room
  • Hair salon & barber
  • Jacuzzi / Spa Tub
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Seneca Niagara Resort & Casino - Niagara Falls, New York Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Old Falls Street
Niagara River Gorge - 0.3 km / 0.2 mi
Conference Center Niagara Falls - 0.4 km / 0.2 mi
Niagara Wedding Chapel - 0.4 km / 0.3 mi
Niagara Falls State Park - 0.5 km / 0.3 mi
Hazard H. Sheldon House - 0.7 km / 0.4 mi
Observation Tower - 1.1 km / 0.7 mi
Aquarium of Niagara - 1.1 km / 0.7 mi
Prospect Point - 1.2 km / 0.7 mi
Rainbow Bridge - 1.2 km / 0.8 mi
Niagara Falls City Hall - 1.2 km / 0.8 mi
Goat Island - 1.3 km / 0.8 mi
Niagara Falls Armory - 1.4 km / 0.9 mi
Rainbow Tower - 1.4 km / 0.9 mi
Niagara Falls Memorial Medical Center - 1.5 km / 0.9 mi

The nearest airports are:
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 42 km / 26.1 mi
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 12.3 km / 7.6 mi

The preferred airport for Seneca Niagara Resort & Casino is Buffalo, NY (BUF-Buffalo Niagara Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Niagara Falls, New York Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Seneca Niagara Resort & Casino?

Yes, parking is available free of cost at the Seneca Niagara Resort & Casino. This is one of the hotels in Niagara Falls with Free Parking.

Does this property have a swimming pool?

Yes, Seneca Niagara Resort & Casino has a hotel pool.

What is the check-in policy?

The checking times for Seneca Niagara Resort & Casino are between 4:00 PM and 11:30 PM. The minimum age to check-in is 21.

What is the check-out time?

This Seneca Niagara Resort & Casino's check-out time is 11:00 AM.

What brand is Seneca Niagara Resort & Casino?

Seneca Niagara Resort & Casino is an independent hotel.

What is the street address for Seneca Niagara Resort & Casino?

The address for Seneca Niagara Resort & Casino is 310 4th St, Niagara Falls, New York 14303

What is the price for tonight?

Based on recent averages, the price for tonight can start at 195.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 195 per night.

How many guest rooms are at Seneca Niagara Resort & Casino?

The Seneca Niagara Resort & Casino has a total of 604 guest rooms.

How many floors does the Seneca Niagara Resort & Casino have?

This Niagara Falls hotel has 23 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Casino, Family, Spa.

Recommended landmarks, attractions or things to do around SENECA NIAGARA RESORT & CASINO?

SENECA NIAGARA RESORT & CASINO is within minutes from Old Falls Street , Niagara River Gorge - 0.3 km / 0.2 mi and Conference Center Niagara Falls - 0.4 km / 0.2 mi

Which the best airport near SENECA NIAGARA RESORT & CASINO?

The preferred airport for Seneca Niagara Resort & Casino is Buffalo, NY (BUF-Buffalo Niagara Intl.). The airport is conveniently located when visiting this Niagara Falls hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Seneca Niagara Resort & Casino Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Seneca Niagara Resort & Casino Reviews Summary

UserCindy
10/10
 
Exceptional
Pros: Considering the hotel is part of the casino unfortunately you are not able to connect your stay to your advantage card Rooms are average but very clean
UserGregory
9/10
 
Wonderful
Pros: Large clean rooms. The hole hotel looks like it was recently renovated.
UserNilda
10/10
 
Exceptional
Pros: Everything
Cons: No
UserKenneth
10/10
 
Exceptional
Pros: Great room, Great food
UserLeaann
10/10
 
Exceptional
Pros: The hotel was absolutely beautiful! I loved the bathroom, vanity, shower, etc. Every little detail was perfect. Easy check-in and out as well! Will go back!
Cons: Nothing
UserWilliam
2/10
 
Poor
Pros: Close to Canada and Niagara Falls.
Cons: I traveled with a group and when they checked into their room they discovered that the sheets on the bed were dirty. Casino, from every entry point there appeared to be a strong odor of cigarette smoke. No where to sit in the lobby. Dirty carpet in room.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Style, location and friendly staff
UserJohn
10/10
 
Exceptional
Pros: Staff and interior stores and eating establishments. Buffett was good as well.
Cons: Construction work being done indoor. The Niagara Falls view rooms simply show the mist off the horseshoe falls but nice Toronto city view.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Nice hotel
Cons: Extra $40 charged for resort fee
UserShawn
9/10
 
Wonderful
Pros: We loved the fact that we didn't have to leave the hotel resort for anything.
Cons: The shower was never hot enough for our liking.
UserDavid
5/10
 
Fair
Pros: Location
Cons: Strong smell of cigarette smoke in room and no way across hotel independently without your passport.
UserKeith
10/10
 
Exceptional
Pros: I liked everything about this hotel
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Check in staff was really really mean and rude The hotel is really poorly designed, with elevators and parking and rooms at odd places. Have to cross the casino to go to the parking lot and needed to wait for someone to walk my teens every time. And the.
Cons: Everything
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: perfect
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The view of the fireworks from the room was nice.
Cons: Casino floor air handlers need updating, too much smoke even for a casino. Slots are tight, all progressives are at least $3 minimum. Need an automated craps game like the automated roulette table/game they have. Need $5 minimum tables.
UserGerald
8/10
 
Very Good
Pros: Location is excellent. Views facing the falls are excellent service and casino staff are excellent. Cafe prices are very reasonable and service was good.very good security.
Cons: Front desk staff and front desk manager were impersonal and stressed.
UserSharyn
8/10
 
Very Good
Pros: I didn't like the price of $---- per room, but the rooms were big, clean and very nice. The location, as promised, was perfect. If u didn't like the 2 block walk to the falls the hotel provided a shuttle.
Cons: Only the price of rooms
UserYolonda
10/10
 
Exceptional
Pros: Appearance
Cons: N/a
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The quality of the hotel didn't meet with price
UserDavid
7/10
 
Good
Pros: The room was nice, clean, and comfortable.
Cons: Promotional rates attracts low income/older gamblers. After resort fees, taxes, and other undisclosed costs, I paid twice the advertised rate. One nice valet struggling to do everything alone. Depressed neighborhood. Better stay on Canadian side.
 
Hotel Location & Nearby Attractions

Located in Niagara Falls (Downtown Niagara Falls), Seneca Niagara Resort & Casino is within a 15-minute walk of Niagara Falls State Park and Aquarium of Niagara. This 4-star hotel is 0.8 mi (1.2 km) from Rainbow Bridge and 1.2 mi (1.9 km) from Cave of the Winds.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, a hair salon, and shopping on site.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy seafood at Western Door, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 10:30 AM for a fee.

Renovations

This property is closed from 16 March 2020 to 31 March 2020 (dates subject to change).

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 604 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Seneca Niagara Resort & Casino
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Seneca Niagara Resort & Casino, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Seneca Niagara Resort & Casino are listed below.

Pets not allowed

Additional Hotel Details
No alcohol allowed onsite

Seneca Niagara Resort & Casino


Good to Know: Seneca Niagara Resort & Casino

  • The five-star Seneca Niagara Resort & Casino is one of the most upscale hotels in all of New York.
  • The Seneca Niagara Resort & Casino has a large indoor pool and hot tub and a gym.
  • The Seneca Niagara Resort & Casino guests can relax with a massage or unwind in a sauna.
  • The Seneca Niagara Resort & Casino offers spacious rooms with a sweeping view of the Falls.
  • Function halls at the Seneca Niagara Resort & Casino host occasional events.
  • The Seneca Niagara Resort & Casino has opulent interior design and glows with rainbow lights at night. 

Seneca Niagara Resort & Casino Useful Findings 

Where else can visitors see the beauty of the Niagara Falls from the comfort of their own beds? The Seneca Niagara Resort & Casino is sure to give guests an experience to remember, whether they wish to watch performances, try their luck at the casino, or simply kick back and relax. 

The Seneca Niagara Resort & Casino towers regally over its surroundings and is equally as magnificent from the inside. Guests can dine at the onsite restaurant or book a tour from the Seneca Niagara Hotel and Casino through the Falls.The Seneca Niagara Resort & Casino is undoubtedly the best place to stay when visiting the Niagara Falls. 
 


Seneca Niagara Resort & Casino Hotel Amenities

Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference center & rooms
  • Ballroom on site
  • Banquet hall on site
Casino Facilities
  • Casino
  • Number of slot machines -
  • Number of game tables -
Fitness Services
  • GYM - Fitness facilities
  • Health club & GYM
General Amenities
  • Designated smoking areas - fines apply
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Luggage storage facilities
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Indoor pool
Pool Facilities
  • Swimming pool
Property Features
  • Number of VIP rooms -
  • Assigned smoking areas
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Snack bar & deli
Shopping
  • Shopping on site
Spa Services
  • Full service spa on property
  • Sauna room
  • Hair salon & barber
  • Jacuzzi / Spa Tub

Distances are displayed to the nearest 0.1 mile and kilometer.

Old Falls Street
Niagara River Gorge - 0.3 km / 0.2 mi
Conference Center Niagara Falls - 0.4 km / 0.2 mi
Niagara Wedding Chapel - 0.4 km / 0.3 mi
Niagara Falls State Park - 0.5 km / 0.3 mi
Hazard H. Sheldon House - 0.7 km / 0.4 mi
Observation Tower - 1.1 km / 0.7 mi
Aquarium of Niagara - 1.1 km / 0.7 mi
Prospect Point - 1.2 km / 0.7 mi
Rainbow Bridge - 1.2 km / 0.8 mi
Niagara Falls City Hall - 1.2 km / 0.8 mi
Goat Island - 1.3 km / 0.8 mi
Niagara Falls Armory - 1.4 km / 0.9 mi
Rainbow Tower - 1.4 km / 0.9 mi
Niagara Falls Memorial Medical Center - 1.5 km / 0.9 mi

The nearest airports are:
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 42 km / 26.1 mi
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 12.3 km / 7.6 mi

The preferred airport for Seneca Niagara Resort & Casino is Buffalo, NY (BUF-Buffalo Niagara Intl.).

User
Cindy
 
10/10
Exceptional
Pros: Considering the hotel is part of the casino unfortunately you are not able to connect your stay to your advantage card Rooms are average but very clean
User
Gregory
 
9/10
Wonderful
Pros: Large clean rooms. The hole hotel looks like it was recently renovated.
User
Nilda
 
10/10
Exceptional
Pros: Everything
Cons: No
User
Kenneth
 
10/10
Exceptional
Pros: Great room, Great food
User
Leaann
 
10/10
Exceptional
Pros: The hotel was absolutely beautiful! I loved the bathroom, vanity, shower, etc. Every little detail was perfect. Easy check-in and out as well! Will go back!
Cons: Nothing
User
William
 
2/10
Poor
Pros: Close to Canada and Niagara Falls.
Cons: I traveled with a group and when they checked into their room they discovered that the sheets on the bed were dirty. Casino, from every entry point there appeared to be a strong odor of cigarette smoke. No where to sit in the lobby. Dirty carpet in room.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Style, location and friendly staff
User
John
 
10/10
Exceptional
Pros: Staff and interior stores and eating establishments. Buffett was good as well.
Cons: Construction work being done indoor. The Niagara Falls view rooms simply show the mist off the horseshoe falls but nice Toronto city view.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Nice hotel
Cons: Extra $40 charged for resort fee
User
Shawn
 
9/10
Wonderful
Pros: We loved the fact that we didn't have to leave the hotel resort for anything.
Cons: The shower was never hot enough for our liking.
User
David
 
5/10
Fair
Pros: Location
Cons: Strong smell of cigarette smoke in room and no way across hotel independently without your passport.
User
Keith
 
10/10
Exceptional
Pros: I liked everything about this hotel
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Check in staff was really really mean and rude The hotel is really poorly designed, with elevators and parking and rooms at odd places. Have to cross the casino to go to the parking lot and needed to wait for someone to walk my teens every time. And the.
Cons: Everything
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: perfect
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The view of the fireworks from the room was nice.
Cons: Casino floor air handlers need updating, too much smoke even for a casino. Slots are tight, all progressives are at least $3 minimum. Need an automated craps game like the automated roulette table/game they have. Need $5 minimum tables.
User
Gerald
 
8/10
Very Good
Pros: Location is excellent. Views facing the falls are excellent service and casino staff are excellent. Cafe prices are very reasonable and service was good.very good security.
Cons: Front desk staff and front desk manager were impersonal and stressed.
User
Sharyn
 
8/10
Very Good
Pros: I didn't like the price of $---- per room, but the rooms were big, clean and very nice. The location, as promised, was perfect. If u didn't like the 2 block walk to the falls the hotel provided a shuttle.
Cons: Only the price of rooms
User
Yolonda
 
10/10
Exceptional
Pros: Appearance
Cons: N/a
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The quality of the hotel didn't meet with price
User
David
 
7/10
Good
Pros: The room was nice, clean, and comfortable.
Cons: Promotional rates attracts low income/older gamblers. After resort fees, taxes, and other undisclosed costs, I paid twice the advertised rate. One nice valet struggling to do everything alone. Depressed neighborhood. Better stay on Canadian side.