We would definitely consider staying...

Pros: It was a very inviting property. The staff were excellent. They were very informative and helpful for all our adventures in London. Breakfast was great.

Cons: Rooms were a bit small, however had many amenities that made it better.

Passable

Pros: Location

Cons: Size of room & noise

Hi we had a reservation...

Cons: Hi we had a reservation with you guys last night and I just want to make a formal complaint of how unhappy we was with quiet a few things while staying with you guys, firstly on arrival checking in took us a very long time due to being given the wrong reservation which we nearly payed for but luckily I realised that the price of the booking was completely wrong by over £100 so I raised this concern and said to the man that was not the price we was given online and that’s not what we booked the price for, this went over and over for about an hour before finally he brought our reservation up, there was no apology for this or the delay in this I found the staff actually quiet rude, once all this was done we went to our room and we was no happy with the sizing of the room for the price we payed, anyway we accepted it and carried on with our night, at 3am in the morning a alarm started to go off in our room none stop so I called reception where they got a man to come to the room and unplug the machine which then left us with no air con all night a disturbed stay as the man was in there for about 15 minutes trying to fix the issue, once that was done we had absolutely no air con so we was absolutely sweating all evening after that! come morning time a man with a ladder and a lady opened our door without even knocking waking us up, they then realised we was in the room and shut the door my partner went to the door and asked what time we had to be out as we thought it was the clearners coming in to do the room all they said was ‘sorry’ and walked off no explanation of why they done what they had just done, for the price we payed we do not expect that many issues to happen in 1 night and we are very upset as we choose hotel Meliá over another hotel and we regret that now as we have been very let down by this hotel and we will defo not be returning again! A complaint will be made on booking.com and I am hoping you can refund us the amount we payed for our stay!

Very good

Exceptional

Serene, spacious, luxe and welcoming.

Pros: The staff were warm and welcoming. Up-market and worth every penny. I would definitely be returning to the Melia London. The location is perfect and close to many sites and activities. The room is spacious (every square meter makes the world of difference).

Superb

Great hotel with beautiful staff.

Pros: The tea served in front of the reception. Snacks are great.

Cons: Room bed is hard. Not comfortable.

Very good

Pros: Interior

Cons: Small room very small

Pros: Great part of town. Close to great food and very safe! Across the street from the underground. Everyone who worked there was top notch! Great job!

Cons: The first night we arrived they put us in a room that had a smaller bed than what we paid for. The second night we moved rooms. The only small issue was the neighbors doing construction during the daylight hours.

Great decor, service, breakfast, and...

Pros: Breakfast and decor

Cons: My room was miniscule. You could spread your arms and touch the walls on each side. The hotel is nice, clean, decor is trendy, but one shouldn't be allowed to have guests in what is essentially a cupboard.

Exceptional

Superb

Superb

Pros: Excellent quality and standards in room. Great considerate staff. Would stay again.

Cons: Hearing movement from room above. Not enough tea in room

Very good

Cons: It was noisy upstairs foot noises

Would definitely book there again...

Pros: The staff are super friendly and were always trying their best to meet expectations. The rooms are very cozy and clean. The location is in an excellent area. The staff at the reception Farwa and Irene were great!

Cons: The breakfast buffet is very poor in variety. Rooms are super small but again like most hotels in Europe.

Pretty good.

Cons: Addition of a chair would be useful and installation of additional handrail in the bathtub would help seniors vastly.

Amazing staff, very friendly, very...

Pros: The staff, very friendly and so helpful. All of them

Cons: Shower was old, it was a bit rustic

Very good

Pros: Peter at the front desk was a pleasure to deal with, he went above and beyond to assist us with our onward travels and to recommend sightseeing in the area.

Cons: Breakfast was a short staffed and the one lady who was on duty was run off her feet. More staff needed to have an enjoyable breakfast.

Superb