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RESERVATIONS

Residence Inn by Marriott Mystic Groton

40 Whitehall Avenue, Mystic, Connecticut, 06355
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Residence Inn by Marriott Mystic Groton

40 Whitehall Avenue, Mystic, Connecticut, 06355
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  • Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)
    Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)
    Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)
    Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

    0/0

    Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

    1 Double Bed, 484 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub) - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 24-inch flat-screen TV with premium channels
    Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave
    Bed Type and Features - Hypo-allergenic bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, king sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning
    Accessibility - Visual fire alarm
    Need to Know - Housekeeping on request
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping - by request
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Laptop friendly workstation
    • Lever door handles
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Oven
    • Phone
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room-service
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Sofa-bed size
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 24
    • Visual fire alarm
  • Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed

    0/0

    Studio, 1 Queen Bed with Sofa bed

    1 Queen Bed and 1 Double Sofa Bed, 484 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Studio, 1 Queen Bed with Sofa bed - Living room and sitting area
    Enjoy - Fireplace
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 24-inch flat-screen TV with premium channels
    Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave
    Bed Type and Features - Hypo-allergenic bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, king sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning
    Accessibility - Visual fire alarm
    Need to Know - Housekeeping on request
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • Fire-place
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping - by request
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Laptop friendly workstation
    • Lever door handles
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Oven
    • Phone
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room-service
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Sofa-bed size
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 24
    • Visual fire alarm
  • Suite, 2 Bedrooms
    Suite, 2 Bedrooms
    Suite, 2 Bedrooms
    Suite, 2 Bedrooms

    0/0

    Suite, 2 Bedrooms

    2 Double Beds, 731 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Suite, 2 Bedrooms - 2 bedrooms, living room, and sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 24-inch flat-screen TV with premium channels
    Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave
    Bed Type and Features - Hypo-allergenic bedding and bed sheets
    Restrooms & Showers - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, king sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning
    Accessibility - Visual fire alarm
    Need to Know - Housekeeping on request, shared accommodations
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping - by request
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Laptop friendly workstation
    • Lever door handles
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Oven
    • Phone
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room-service
    • Shared accommodation
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Sofa-bed size
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 24
    • Visual fire alarm
  • Suite, 1 Bedroom
    Suite, 1 Bedroom
    Suite, 1 Bedroom
    Suite, 1 Bedroom
    Suite, 1 Bedroom

    0/0

    Suite, 1 Bedroom

    1 Double Bed, 484 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Suite, 1 Bedroom - Bedroom, living room, and sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 24-inch flat-screen TV with premium channels
    Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave
    Bed Type and Features - Hypo-allergenic bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, king sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning
    Accessibility - Visual fire alarm
    Need to Know - Housekeeping on request
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping - by request
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Laptop friendly workstation
    • Lever door handles
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Oven
    • Phone
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room-service
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Sofa-bed size
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 24
    • Visual fire alarm
  • Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)
    Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)
    Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)
    Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

    0/0

    Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

    2 Double Beds, 731 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr) - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 24-inch flat-screen TV with premium channels
    Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave
    Bed Type and Features - Hypo-allergenic bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, king sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning
    Accessibility - Visual fire alarm
    Need to Know - Housekeeping on request
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping - by request
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Laptop friendly workstation
    • Lever door handles
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Oven
    • Phone
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room-service
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Sofa-bed size
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 24
    • Visual fire alarm
  • Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
    Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
    Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
    Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

    0/0

    Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

    1 Double Bed, 484 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr) - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 24-inch flat-screen TV with premium channels
    Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave
    Bed Type and Features - Hypo-allergenic bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, king sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning
    Accessibility - Visual fire alarm
    Need to Know - Housekeeping on request
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • Dishware, Cookware and utensils
    • Dishwasher
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping - by request
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Laptop friendly workstation
    • Lever door handles
    • Lowered locks - deadbolt
    • Lowered peephole - view port in door
    • Microwave
    • Non Smoking
    • Oven
    • Phone
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room-service
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Sofa-bed size
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 24
    • Visual fire alarm

ABOUT THE HOTEL

About Residence Inn by Marriott Mystic Groton Hotel

Hotel Location & Nearby Attractions

When you stay at Residence Inn by Marriott Mystic Groton in Mystic, you'll be in a shopping district, within a 5-minute drive of Mystic Aquarium and Institute for Exploration and Mystic Seaport. This hotel is 10.8 mi (17.4 km) from Foxwoods Resort Casino and 16.8 mi (27.1 km) from Mohegan Sun Casino.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mystic? This hotel has 312 square feet (29 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 128 guestrooms, featuring kitchens with refrigerators and ovens. Wired and wireless internet access is complimentary, while 24-inch flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Pet Policy for Residence Inn by Marriott Mystic Groton
If you are thinking of bringing your pet and want to know if pets are allowed at Residence Inn by Marriott Mystic Groton, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Residence Inn by Marriott Mystic Groton are listed below.

Pets allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Maximum number of pets per room 2

Additional Hotel Details
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Essential workers only - NO
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Residence Inn by Marriott Mystic Groton
- Mystic, Connecticut Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Cornerstone Playhouse - 1 km / 0.7 mi
Olde Mistick Village - 1.1 km / 0.7 mi
Mystic Aquarium and Institute for Exploration - 1.3 km / 0.8 mi
Hartford Healthcare Mystic Health Center - 1.3 km / 0.8 mi
Charles W. Morgan at Mystic Seaport - 2 km / 1.3 mi
Mystic Seaport - 2.1 km / 1.3 mi
Mystic Seaport - The Museum of America and the Sea - 2.2 km / 1.4 mi
Shady Oaks Park - 2.3 km / 1.4 mi
Denison Pequotsepos Nature Center - 2.7 km / 1.7 mi
Mystic River Bascule Bridge - 3 km / 1.9 mi
Mystic Arts Center - 3.3 km / 2.1 mi
Mystic Downtown Marina - 3.5 km / 2.2 mi
Williams Beach - 4.7 km / 2.9 mi
Mason Island Marina - 6.1 km / 3.8 mi
Captain Nathaniel Brown Palmer House - 6.5 km / 4.1 mi

The nearest airports are:
New London, CT (GON-Groton - New London) - 11.6 km / 7.2 mi
Westerly, RI (WST-Westerly State) - 16.6 km / 10.3 mi
Fishers Island, NY (FID-Elizabeth Field) - 28.3 km / 17.6 mi
Montauk, NY (MTP) - 114.7 km / 71.3 mi
Block Island, RI (BID-Block Island State) - 81.2 km / 50.5 mi

The preferred airport for Residence Inn by Marriott Mystic Groton is New London, CT (GON-Groton - New London).

EXPLORE NEARBY ATTRACTIONS, ACTIVITIES AND LOCAL EXPERIENCES

Denison Pequotsepos Nature Center
This nature preserve offers trails, interactive nature exhibits, and wildlife habitats, providing a great outdoor experience. (0.8 miles from the hotel location)
Address: 109 Pequotsepos Rd, Mystic, CT 06355, United States
Mystic Seaport Museum
The museum is an interactive maritime museum with historic ships, a recreated 19th-century coastal village, and a gallery space. (1.3 miles from the hotel location)
Address: 75 Greenmanville Ave, Mystic, CT 06355, United States
Downtown Mystic
Historic area featuring a bustling main street with unique shops, restaurants, and the iconic Mystic River Bascule Bridge. (1.4 miles from the hotel location)
Address: Main St, Mystic, CT 06355, United States
Olde Mistick Village
Open-air shopping center with a 18th-century village vibe, offering boutique shops, dining options, and a quaint atmosphere for walking. (1.5 miles from the hotel location)
Address: 27 Coogan Blvd, Mystic, CT 06355, United States
Mystic Aquarium
This aquarium features sea lion shows, a wide range of aquatic animals, and hands-on exhibits. (1.7 miles from the hotel location)
Address: 55 Coogan Blvd, Mystic, CT 06355, United States

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Residence Inn by Marriott Mystic Groton Hotel

Is free parking available at the Residence Inn by Marriott Mystic Groton?
Yes, parking is available free of cost at the Residence Inn by Marriott Mystic Groton. This is one of the hotels in Mystic with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Residence Inn by Marriott Mystic Groton, Mystic hotel. A good choice among Mystic hotels with free breakfast.
Does this property have a swimming pool?
Yes, Residence Inn by Marriott Mystic Groton has a hotel pool.
What is the check-in policy?
The checking times for Residence Inn by Marriott Mystic Groton are between 3:00 PM and midnight. The minimum age to check-in is 21.
What is the check-out time?
This Residence Inn by Marriott Mystic Groton's check-out time is 11:00 AM.
What brand is Residence Inn by Marriott Mystic Groton?
Residence Inn by Marriott Mystic Groton is a part of Residence Inn By Marriott.
What is the street address for Residence Inn by Marriott Mystic Groton?
The address for Residence Inn by Marriott Mystic Groton is 40 Whitehall Avenue, Mystic, Connecticut 06355
What is the price for tonight?
Based on recent averages, the price for tonight can start at 242.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 242 per night.
How many guest rooms are at Residence Inn by Marriott Mystic Groton?
The Residence Inn by Marriott Mystic Groton has a total of 128 guest rooms.
How many floors does the Residence Inn by Marriott Mystic Groton have?
This Mystic hotel has 3 floors. The hotel has 2 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers, Pet Friendly.
Recommended landmarks, attractions or things to do around RESIDENCE INN BY MARRIOTT MYSTIC GROTON?
RESIDENCE INN BY MARRIOTT MYSTIC GROTON is within minutes from Cornerstone Playhouse - 1 km / 0.7 mi , Olde Mistick Village - 1.1 km / 0.7 mi and Mystic Aquarium and Institute for Exploration - 1.3 km / 0.8 mi
Which the best airport near RESIDENCE INN BY MARRIOTT MYSTIC GROTON?
The preferred airport for Residence Inn by Marriott Mystic Groton is New London, CT (GON-Groton - New London). The airport is conveniently located when visiting this Mystic hotel.

ADDITIONAL HOTEL REVIEWS

Residence Inn by Marriott Mystic Groton Reviews Summary

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Good

    Pros: Location, size of room, low cost, pool was nice and warm.
    Cons: No blanket for pull out couch, and staff was unable to locate one for our entire stay of 3 nights. Limited towels in pool area.

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Poor

    Cons: The staff were completely in the weeds. No towels, no breakfast, no replenished toiletries, etc. Overall, bad experience

  • Hotel review by Melissa

    Melissa

    Wonderful

    Exceptional

  • Hotel review by Jayvardhan

    Jayvardhan

    Exceptional

    Lovely Stay!

    Pros: The Kitchenette in the room!
    Cons: Nothing!

  • Hotel review by Michelle

    Michelle

    Very Poor

    Bad

    Pros: Nothing. This hotel has completely gone down in terms of quality, cleanliness; a caring and attentive staff, and is now more like a cheap motel.
    Cons: Everything. The place was filthy. The rugs were stained. The buttons on elevators were broken. The staff complained about the operations of managing the hotel. There were no pillows for my daughters. The sheets weren't changed. The room was dirty. The halls were dirty. It was a disaster.

  • Hotel review by Tasha

    Tasha

    Very Poor

    I Did not book this, The "Tasha" gave a fake Email address. I will mark everything a 1 due to this.

    Pros: I Did not book this, The "Tasha" gave a fake Email address. I will mark everything a 1 due to this.
    Cons: I Did not book this, The "Tasha" gave a fake Email address. I will mark everything a 1 due to this.

  • Hotel review by Joy

    Joy

    Pleasant

    Pleasant

  • Hotel review by Theresa

    Theresa

    Wonderful

    Superb

    Pros: Very happy with this hotel! I was skeptical after reading mixed reviews however we needed a two bedroom suite with a kitchen and this definitely delivered! The room needed a bit of updating but it was clean, bed was cozy, and all of the kitchen appliances worked! The staff was honestly SO NICE AND HELPFUL THE ENTIRE VISIT! Also, The breakfast was great, lots of options! I have high standards and this met them, especially for the price!
    Cons: The facilities definitely need some updating but overall everything worked great!!! Its not dirty per se, just a little dated!

  • Hotel review by Anthony

    Anthony

    Fair

    Passable

    Cons: Breakfast was underwhelming; the hot food was bland

  • Hotel review by Ana

    Ana

    Exceptional

    Exceptional

    Pros: Accommodations. Breakfast buffet

  • Hotel review by Carl

    Carl

    Very Good

    Very good

  • Hotel review by Ruth

    Ruth

    Very Good

    Very good

  • Hotel review by Peter

    Peter

    Poor

    Awful, awful, awful.

    Pros: Good location, good size room.
    Cons: The front office staff was confused, to say the least. They could not find my prepaid booking. And then, over my clear and repearted request NOT to, they ran my credit card again, effectively charging me twice, the second time at a higher price. When i brought this to their attention it took TWO HOURS AT THE FRONT DESK to NOT RESOLVE THE ISSUES. I have taken the complaint to the booking company and my credit card provider. The funishings. in particular the couch was weird and uncomfortable.

  • Hotel review by Mary

    Mary

    Pleasant

    We had a good stay at Residence Inn but the pricing did not reflect the quality of rooms

    Pros: Central location
    Cons: Cleaner facilities and upgraded rooms for the price

  • Hotel review by Anonymous

    Anonymous

    Very Good

    very good

    Pros: I liked the breakfast, the fact that I could bring my dog and the staff was nice.
    Cons: my fridge in the room did not work

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Very Good

    Pros: Rooms were clean. Front desk was fabulous. Breakfast plentiful.
    Cons: Original reservation was for 1 room with 2 bedrooms. Our family was split into 2 separated rooms in different wings of the building.

  • Hotel review by Michael

    Michael

    Good

    Good

    Pros: Great location to downtown Mystic. I loved having a kitchen. That was great.
    Cons: It's an old property and Needs a face-lift. The couch was stained. Breakfast wasn't replenished for the amount of people that was there.

  • Hotel review by Richard

    Richard

    Fair

    WILL NEVER STAY AGAIN ( unless something is done to make this right ) !!

    Cons: I booked a ( 1 - bedroom suite / with fireplace ) online weeks prior , and when I arrived I was told that they do NOT have what I booked available . I was told that all they had was a ( Studio room available / NO FIREPLCE , and no separation of rooms ) so had to share this room with co - workers ( making our whole stay very uncomfortable ) . To make matters worse , was told that the price was the same as the room that I booked ( I was pissed ) . Didnt have much choice but to pay it because we were 6hrs & 30 min from home . I stay at Residence Inn Suites all the time , but after this ( I WILL NOT BE STAYING ANYMORE ) . I feel - like there could have been a rate adjustment ( being that I was giving a different room ) and I feel - like the old bait & switch was used on us . This is NOT how you treat your customer !!!!

  • Hotel review by Beth

    Beth

    Wonderful

    Wonderful!

    Pros: The staff was amazing greeting us with a friendly comment every time we entered the lobby. The staff knew the hotel guests and were empathetic & compassionate. This hotel staff surpassed that of any hotel we have stayed at in our 33 years of marriage. Wonderful!
    Cons: A piece of the handicap shower was broken so it wouldn't hold the shower head hose. Yet, we easily adapted.

  • Hotel review by Melissa

    Melissa

    Very Good

    Good.

    Pros: Great location and the staff was awesome and very helpful.
    Cons: The room lock didn't latch up without a little effort , heat lamp switch didn't work and the closet door closest to the room safe was off track.The bagels were stale at breakfast.