call us
RESERVATIONS

Residence Inn by Marriott Indianapolis Airport

5224 W Southern Ave, Indianapolis, Indiana, 46241
alert Alert: High demand, reserve your room now

Residence Inn by Marriott Indianapolis Airport

5224 W Southern Ave, Indianapolis, Indiana, 46241
Special rates available by phone for close
Indianapolis
scroll-up
Primary image
Reception
Room

0/0

car FREE PARKING
coffee COMPLIMENTARY BREAKFAST
from per night
Click here for Group Reservations (9+ Rooms)

CHECK CURRENT ROOM RATES

Check standard prices, special rates & last minute deals
alert Hurry! Other travelers are looking at this page right now.
Check standard prices, special rates & last minute deals
  • Suite, 1 Bedroom
    Suite, 1 Bedroom
    Suite, 1 Bedroom
    Suite, 1 Bedroom
    Suite, 1 Bedroom

    0/0

    Suite, 1 Bedroom

    1 Queen Bed and 1 Double Sofa Bed, 492 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 1 Bedroom - Bedroom and sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Video game console and premium channels with pay movies
    Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and sofa bed; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 7 days
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Lever door handles
    • Microwave
    • Non Smoking
    • Number of days between bed sheet changes: 7
    • Number of days between towel changes: 3
    • Pay movies
    • Phone
    • Refrigerator
    • Room Linens provided
    • Separate bedroom
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • Videogame console
    • Visual fire alarm
    • Wheelchair accessible
  • Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed
    Studio, 1 Queen Bed with Sofa bed

    0/0

    Studio, 1 Queen Bed with Sofa bed

    1 Queen Bed and 1 Double Sofa Bed, 492 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Studio, 1 Queen Bed with Sofa bed - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Video game console and premium channels with pay movies
    Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and dishwasher
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and sofa bed; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 7 days
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Lever door handles
    • Microwave
    • Non Smoking
    • Number of days between bed sheet changes: 7
    • Number of days between towel changes: 3
    • Pay movies
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • Stovetop
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • Videogame console
    • Visual fire alarm
    • Wheelchair accessible
  • Suite, 2 Bedrooms
    Suite, 2 Bedrooms
    Suite, 2 Bedrooms
    Suite, 2 Bedrooms
    Suite, 2 Bedrooms

    0/0

    Suite, 2 Bedrooms

    2 Double Beds, 731 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 2 Bedrooms - 2 bedrooms and sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Video game console and premium channels with pay movies
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Bed sheets
    Restrooms & Showers - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and sofa bed; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 7 days
    Accessibility - Grab bar near toilet
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Lever door handles
    • Microwave
    • Non Smoking
    • Number of days between bed sheet changes: 7
    • Number of days between towel changes: 3
    • Pay movies
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • Videogame console
    • Visual fire alarm
  • Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

    0/0

    Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

    1 Queen Bed and 1 Double Sofa Bed, 492 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower) - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Video game console and premium channels with pay movies
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Sofa bed, safe, and free newspaper; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 7 days
    Accessibility - Grab bar near toilet
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • bathroom with Lowered electrical outlets
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Lever door handles
    • Microwave
    • Non Smoking
    • Number of days between bed sheet changes: 7
    • Number of days between towel changes: 3
    • Pay movies
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • Videogame console
    • Visual fire alarm
  • Suite, 2 Bedrooms (Mobility Accessible, Tub)

    0/0

    Suite, 2 Bedrooms (Mobility Accessible, Tub)

    2 Double Beds, 731 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 2 Bedrooms (Mobility Accessible, Tub) - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Video game console and premium channels with pay movies
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Sofa bed, safe, and free newspaper; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 7 days
    Accessibility - Grab bar near toilet
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • bathroom with Lowered electrical outlets
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Lever door handles
    • Microwave
    • Non Smoking
    • Number of days between bed sheet changes: 7
    • Number of days between towel changes: 3
    • Pay movies
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • Videogame console
    • Visual fire alarm
  • Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

    0/0

    Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

    1 Queen Bed and 1 Double Sofa Bed, 492 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub) - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Video game console and premium channels with pay movies
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and sofa bed; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 7 days
    Accessibility - Grab bar near toilet
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • bathroom with Lowered electrical outlets
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Lever door handles
    • Microwave
    • Non Smoking
    • Number of days between bed sheet changes: 7
    • Number of days between towel changes: 3
    • Pay movies
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • Videogame console
    • Visual fire alarm
  • Suite, 1 Bedroom (Mobility Accessible, Tub)

    0/0

    Suite, 1 Bedroom (Mobility Accessible, Tub)

    1 Queen Bed and 1 Double Sofa Bed, 492 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 1 Bedroom (Mobility Accessible, Tub) - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Video game console and premium channels with pay movies
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and sofa bed; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 7 days
    Accessibility - Grab bar near toilet
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • adjustable Height showerhead
    • Bath Towels Provided
    • bathroom with Lowered electrical outlets
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar near toilet
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • Lever door handles
    • Microwave
    • Non Smoking
    • Number of days between bed sheet changes: 7
    • Number of days between towel changes: 3
    • Pay movies
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower-tub combination
    • Sitting area (Separate)
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Closed captioned
    • TV - Premium channels
    • TV size measurement: inch
    • Videogame console
    • Visual fire alarm

ABOUT THE HOTEL

About Residence Inn by Marriott Indianapolis Airport Hotel

Hotel Location & Nearby Attractions

Located in Indianapolis (Wayne), Residence Inn by Marriott Indianapolis Airport is within a 10-minute drive of Indianapolis Motor Speedway and Lucas Oil Stadium. This hotel is 6.3 mi (10.1 km) from Indiana Convention Center and 9.9 mi (15.9 km) from Children's Museum of Indianapolis.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Restaurants, Bars, Lounge & Dining options

Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott Indianapolis Airport. Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is served on weekdays from 5:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 95 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Pet Policy for Residence Inn by Marriott Indianapolis Airport
If you are thinking of bringing your pet and want to know if pets are allowed at Residence Inn by Marriott Indianapolis Airport, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Residence Inn by Marriott Indianapolis Airport are listed below.

Pets allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Maximum number of pets per room 2

Additional Hotel Details
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Protective clothing is available to guests
  • Gloves are available to guests
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Residence Inn by Marriott Indianapolis Airport
- Indianapolis, Indiana Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Solar Eclipse April 8th 2024 - 0.1 km / 0.1 mi
Rolls-Royce Heritage Trust - 4.3 km / 2.7 mi
8 Seconds Saloon - 4.6 km / 2.9 mi
Dallara IndyCar Factory - 7.1 km / 4.4 mi
Indiana Medical History Museum - 7.5 km / 4.6 mi
Indianapolis Motor Speedway - 8.3 km / 5.2 mi
Brickyard Crossing Golf Course - 8.5 km / 5.3 mi
Indianapolis Motor Speedway Museum - 8.5 km / 5.3 mi
Eskenazi Health Center Westside - 8.6 km / 5.3 mi
Garfield Park - 9 km / 5.6 mi
White River State Park - 9.1 km / 5.6 mi
Indianapolis Zoo - 10 km / 6.2 mi
Indiana Convention Center - 10.1 km / 6.3 mi
White River Gardens - 10.1 km / 6.3 mi
NCAA Hall of Champions - 10.4 km / 6.4 mi

The preferred airport for Residence Inn by Marriott Indianapolis Airport is Indianapolis Intl. Airport (IND) - 12.4 km / 7.7 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Residence Inn by Marriott Indianapolis Airport Hotel

Is free parking available at the Residence Inn by Marriott Indianapolis Airport?
Yes, parking is available free of cost at the Residence Inn by Marriott Indianapolis Airport. This is one of the hotels in Indianapolis with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Residence Inn by Marriott Indianapolis Airport, Indianapolis hotel. A good choice among Indianapolis hotels with free breakfast.
Does this property have a swimming pool?
Yes, Residence Inn by Marriott Indianapolis Airport has a hotel pool.
What is the check-in policy?
The checking times for Residence Inn by Marriott Indianapolis Airport are between 3:00 PM and 5:30 AM.
What is the check-out time?
This Residence Inn by Marriott Indianapolis Airport's check-out time is 12:00 PM.
What brand is Residence Inn by Marriott Indianapolis Airport?
Residence Inn by Marriott Indianapolis Airport is a part of Residence Inn By Marriott.
What is the street address for Residence Inn by Marriott Indianapolis Airport?
The address for Residence Inn by Marriott Indianapolis Airport is 5224 W Southern Ave, Indianapolis, Indiana 46241
What is the price for tonight?
Based on recent averages, the price for tonight can start at 139.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 139 per night.
How many guest rooms are at Residence Inn by Marriott Indianapolis Airport?
The Residence Inn by Marriott Indianapolis Airport has a total of 95 guest rooms.
How many floors does the Residence Inn by Marriott Indianapolis Airport have?
This Indianapolis hotel has 3 floors. The hotel has 2 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers, Pet Friendly.
Recommended landmarks, attractions or things to do around RESIDENCE INN BY MARRIOTT INDIANAPOLIS AIRPORT?
RESIDENCE INN BY MARRIOTT INDIANAPOLIS AIRPORT is within minutes from Solar Eclipse April 8th 2024 - 0.1 km / 0.1 mi , Rolls-Royce Heritage Trust - 4.3 km / 2.7 mi and 8 Seconds Saloon - 4.6 km / 2.9 mi

ADDITIONAL HOTEL REVIEWS

Residence Inn by Marriott Indianapolis Airport Reviews Summary

  • Hotel review by James

    James

    Very Poor

    Didn’t even stay one night

    Cons: There were no bedding provided for the third guest when it was supposed to be a room for three adults. Pull out Sofa was dirty, stained and the deadbolt lock did not work properly. Very disappointed! Didn’t even stay one night on the property after discovering these issues. I should have noticed this when I first checked in but we were in a hurry to drop off our luggage to meet for a prior engagement. All of this dissatisfaction was noticed when we returned later that evening. I was very uncomfortable for my family to stay at this location.

  • Hotel review by Dawn

    Dawn

    Very Good

    Very good

    Pros: Mrs. Wheatley was amazing, and had wonderful customer service.
    Cons: Loud fighting in the halls, loud fighting in the courtyard. Uneducated staff regarding the difference between an ADA service dog and an emotional support animal.

  • Hotel review by Avinash

    Avinash

    Good

    Good

  • Hotel review by Avinash

    Avinash

    Good

    Good

  • Hotel review by Mary

    Mary

    Very Poor

    Disappointing

    Pros: Nothing!!!
    Cons: Everything!!! Got there and the front desk clerk was unprofessional and gave me a hard time with my reservations!! Didn’t have the reservation in order! The room smell like dirty laundry. Nothing worked the fireplace, the fire pit, some of the key pads didn’t work. The work said “she couldn’t give me clean linings for the bed cause she didn’t have access to it.” I asked for the manager she stated “ she would leave a message for them to talk to me in the morning and didn’t do that. I ask the day shift clerk for the manager and still didn’t get the manager. The guest up over me had 4 teenagers and it sounded like they where going to come through the ceiling on me! I called the front seat and ask if they would tell them to keep it down a bit and nothing happened. This place is very disappointing!!

  • Hotel review by Mary

    Mary

    Very Poor

    Disappointing

    Pros: Nothing!!!
    Cons: Everything!!! Got there and the front desk clerk was unprofessional and gave me a hard time with my reservations!! Didnt have the reservation in order! The room smell like dirty laundry. Nothing worked the fireplace, the fire pit, some of the key pads didnt work. The work said she couldnt give me clean linings for the bed cause she didnt have access to it. I asked for the manager she stated she would leave a message for them to talk to me in the morning and didnt do that. I ask the day shift clerk for the manager and still didnt get the manager. The guest up over me had 4 teenagers and it sounded like they where going to come through the ceiling on me! I called the front seat and ask if they would tell them to keep it down a bit and nothing happened. This place is very disappointing!!

  • Hotel review by Amy

    Amy

    Good

    All in all, it was...

    Pros: We love the suites!
    Cons: The pool said it was heated but it was ice cold. The elevator also locked up on us and the call button inside didn’t work. We had to call the front desk to get help. Thankfully they were fast acting.

  • Hotel review by Amy

    Amy

    Good

    All in all, it was okay! Idk that we would book here again though.

    Pros: We love the suites!
    Cons: The pool said it was heated but it was ice cold. The elevator also locked up on us and the call button inside didnt work. We had to call the front desk to get help. Thankfully they were fast acting.

  • Hotel review by Aldeen

    Aldeen

    Very Good

    Very good

  • Hotel review by Deborah

    Deborah

    Wonderful

    Great staff and hotel room.

    Pros: The only issue was the loud banging and noises above our room from 9 pm to 11ish. I would probably request ..no one above me so top floor.

  • Hotel review by Aldeen

    Aldeen

    Very Good

    Very good

  • Hotel review by Deborah

    Deborah

    Wonderful

    Great staff and hotel room.

    Pros: The only issue was the loud banging and noises above our room from 9 pm to 11ish. I would probably request ..no one above me so top floor.

  • Hotel review by Morgan

    Morgan

    Exceptional

    Exceptional

    Pros: Everything

  • Hotel review by Morgan

    Morgan

    Exceptional

    Exceptional

    Pros: Everything

  • Hotel review by Anonymous

    Anonymous

    Very Good

    Very good

  • Hotel review by Anonymous

    Anonymous

    Very Good

    Very good

  • Hotel review by Julie

    Julie

    Very Good

    Very good

  • Hotel review by Julie

    Julie

    Very Good

    Very good

  • Hotel review by Marcquita

    Marcquita

    Wonderful

    Superb

  • Hotel review by Marcquita

    Marcquita

    Wonderful

    Exceptional