Exceptional

I think the contienous presence...

Pros: Staff members were very helpful in general

Cons: Location is a bit strange especially for those who are not familiar with many homeless around

Exceptional

Very good

Pros: The rooms were clean and nice, the bed was comfortable. The couch not so

Cons: There is a lot of homeless people in the area and they are noisy sometimes.

Very poor

Disappointing

Pros: Rooms were clean and comfortable for the most part.

Cons: Steep stairs to access the rooms with no elevator or disability access. No spare bedding for pull out beds which were uncomfortable. Due to late check in we had to wait until the next day. Area was really bad, people in balaclavas and homeless people constantly directly outside the property. Felt very unsafe at night.

Very nice staff and answers...

Pros: Great Location close to concert Venue

Cons: No elevator and no on site parking… Had to walk though San Francisco to parking and Hotel

Good

Nice friendly place.

Pleasure

Pros: Room is very nice, staff nice, very comfy bed. Clean and professional. Polite. Very polite

Cons: Breakfast nice but in a cafe down the road with no chairs, takeaway place. Could mention that! Nice staff at cafe, good tasting food. So not so relaxing but the room was very nice. Location not so great for me but could be if you work close by. My room was noisy due to window onlooking street plus some goings on each night. Still San Fran is very expensive now and I was on a Budget. Still cost $262 for two nights, hardly cheap.

The homeless are the city...

Pros: It was everything almost brand new, clean and room service was great.

Cons: 2 things I didn’t like. 1- Shared bathroom and shower with the other guests 2- The street view, lots of homeless and trashy area.

Will not stay here again....

Pros: The bed was comfortable. Close to concert location. Working sink in the room.

Cons: When we arrived to the location we rang the doorbell which led to a staircase that smelled like urine. At check in, the staff wanted to charge the room again even though I paid in full through booking, I refused to pay again and after checking she saw that it was paid but still asked me to sign the paper with the room fee. I refused to sign the paper so she printed out a new one without the fee. SHARED BATHROOMS - when checking in the staff said the rooms in our floor all share a bathroom and stated that it was said on the booking site. BEWARE if you want your own personal bathroom in your room you will have to pay extra. Thankfully we just stayed for one night. No central air conditioning/ heating. When we walked in the room the windows were wide open so smoke from the people smoking outside was coming in. There’s no ventilation other than the windows. There was a fan on the wall that was assumed to keep the room cool. The heating option was a portable heater. No microwave. No coffee maker. PARKING- there is no parking. Even the parking garage that they claim to be around the corner is only open week days so if you’re staying on a weekend it will be closed. Parking is not ideal as you can only park on the street on certain days at certain hours.

Overall good stay no complaints

Pros: The wooden window shades were great for canceling out the street sounds and light

Cons: A lot of homeless on the street when you walk out

Excellent Roomy Comfortable Stay

Pros: Large room...very comfortable...friendly staff...free breakfast for All Star that is downstairs at the corner of the building.

Superb

Exceptional

Superb

It was a great stay...

Pros: The staff was very friendly, the shared bathrooms were never dirty and were kept very clean. Upon arriving and checking in the person at the desk gave us vouchers for a free breakfast sandwich at the restaurant located under the hotel (which we ate at every day). In the room they have a vanity sink whish had amazing lighting to do makeup and check our outfits in. A short walk down either direction brought you to some fantastic restaurants and about a five minute walk to a Walgreens.

Cons: The location is not the worst in San Fransisco, but it is far from amazing. The area outside had many homeless people and people who seemed to be collecting money in exchange for small white baggies. The entry way smelled of urine as the door next to it was used as bathroom. This not something that the hotel can control but it is something to consider. We were never bothered by any people, and I never felt unsafe as there are "Community Ambassadors" at the Corners of nearby intersections.

Pleasant

don t go there

Pros: nothing

Cons: the room, the location,the so called breakfast at a shady coffee downstairs, everythong is bad