Perfect

Passable

Cons: The mirror in the bathroom was filthy!

Very good

Nice hotel, needs improvement

Pros: The gardens and the pool are nice, clean and well kept. Beautiful old trees. My hotel room was quite big, AC or open windows. Coffee machine and filters when requested, the same goes for bottled water. Hot water at all hours for shower or tub. The hacienda type building is spacious but there are few comfortable zones for chats or reading. Reception and bell boys are very nice and helpful. Good waiters that need better equipment.

Cons: Coffee in the restaurant was mostly lukewarm. For individual coffee order in the evening, a small filter drip would be convenient. Garden service for food or drinks was very slow. No attendant by pool side. Towels from reception only! No cozy corner for reading, no chimney in winter. Some food options are very spicy. Very few dishes for vegetarian diet.

Dated but great.

Pros: The staff was friendly and extremely helpful. They made the stay fantastic. The grounds are beautiful. The hotel is in a lovely area.

Cons: Everything was a little dated, but honestly, I kinda liked it.

Muy agradable

Pros: Check out late

Good place but very unprofessional waiter

Pros: The location of the hotel was very calm and safe. The hotel and leisure services were very nice for the first portion of my stay with my family with little kids (swimming pool, tennis courts, mini golf, futsal).

Cons: The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have "to accept that breakfast will take about 30 minutes to be served" " to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more" not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there, etc. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, and to my dismay his response literally was ""well I'm sorry but you will have to wait as much as needed to get their food"!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is on the hand very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.

Perfect

Perfect

Superb

Pros: Las reas comunes

Pros: Quiet location,

Cons: Apart from a wedding with some unruly guests. We found the joy her staff disinterested. Lacked training and supervision. The older staff were outstanding.

Superb

Pros: Hotel con un mantenimiento impecable

great stay, with excellent facilities, wide variety of activities you can do in this place: swimming, playing tennis, or

Pros: facilities, tennis courts and food

Cons: all good

Exceptional

Perfect

very nice facilities. I would recommend it for when you stay more than 1 day

Pros: the facilities

Cons: the service at the restaurant was very slow. Rooms were very old.

Superb

Pros: Nice buildings, I liked being in separate Lodging !

Cons: The only thing that makes it a bit annoying is that the service at the restaurant was slow ; )

Good

Pros: The price/value relationship using my genius discount. The pool temperature was perfect! Great green areas.

Cons: We need to upgrade rooms because the ones selected were bad. They are a little old and need maintenance. The way to go to the pool is a bit long and difficult to walk

Very good

Pros: Pool, courtyard, comfortable outdoor spaces.

Cons: The food was great but the service was extremely slow. I needed breakfast before 8 am on several days and it was difficult to get quick service. Simple options like whole fruit or yogurt to go would have been nice.

Lovely staff, very pleasant surroundings and extraordinary value for money.