With a stay at Novum Hotel Alster in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 1.9 mi (3 km) from Elbe Philharmonic Hall and 2.3 mi (3.7 km) from Reeperbahn.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at Novum Hotel Alster, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Novum Hotel Alster are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Shield between guests and staff in main contact areas
• Social distancing measures are in place
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Contactless check-in is available
• Protective clothing is available to guests
• Essential workers only - NO
• Gloves are available to guests
• Property does not offer onsite COVID-19 testing
• Masks are compulsory at the property
• No rollaway/extra beds available
• Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
• Property does not require health documentation at check-in
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for breakfast
• Commonly-touched surfaces are cleaned with disinfectant