Novotel Ottawa City Centre

  • 33 Nicholas St , Ottawa, Ontario K1N 9M7
  • 33 Nicholas St , Ottawa, Ontario - K1N 9M7
  • 855-516-1090
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Superior Room, 1 King Bed with Sofa bed
Superior Room, 1 King Bed with Sofa bed
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1 King Bed and 1 Double Sofa Bed

220 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television

Food and Beverages - Espresso maker, electric kettle, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Hand-held showerhead, roll-in shower, low-height counter and sink, visual fire alarm, low-height door lock, low-height electrical outlets in bathroom, low-height bed, low-height desk, grab bar near toilet, wheelchair-accessible bathroom vanity, wheelchair-width doorways, wheelchair accessible, and low-height view port in door

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request, toothbrush and toothpaste not available

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Handheld showerhead
  • Electric kettle
  • bathroom vanity Wheelchair accessible
  • Pet-friendly room
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Coffee Espresso maker
  • In room safe - laptop compatible
  • Desk
  • Energy-saving switches
  • Eco friendly toiletries
  • Eco friendly cleaning products provided
  • Roll in shower
  • Recycling Services
  • LED light bulbs
  • Adjoining-Connecting rooms available
  • Shower only
  • Visual fire alarm
  • Toothbrush and toothpaste not available
  • Wheelchair accessible
  • Sofa-bed
  • Room service - Restricted hours
  • Non Smoking
  • TV
  • Low height bed
  • Desk chair
  • Grab-bar near toilet
  • Soundproofed rooms
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Grab-bar in shower
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Change of towels (on request)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Room Linens provided
  • bathroom with Lowered electrical outlets
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • TV - LCD
  • Complimentary cribs/infant beds
Standard Room, 1 King Bed
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1 King Bed

210 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television

Food and Beverages - Espresso maker, electric kettle, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request, toothbrush and toothpaste not available

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Non Smoking
  • TV
  • Low height bed
  • Desk chair
  • Handheld showerhead
  • Electric kettle
  • Soundproofed rooms
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Pet-friendly room
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Change of towels (on request)
  • Coffee Espresso maker
  • Hypoallergenic bedding available
  • Phone
  • In room safe - laptop compatible
  • Desk
  • Bath Towels Provided
  • Energy-saving switches
  • Eco friendly toiletries
  • Eco friendly cleaning products provided
  • Room Linens provided
  • Recycling Services
  • LED light bulbs
  • Lowered peephole - view port in door
  • Adjoining-Connecting rooms available
  • Lowered locks - deadbolt
  • Shower only
  • Visual fire alarm
  • Toothbrush and toothpaste not available
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • TV - LCD
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
Superior Double Room, 2 Double Beds
Superior Double Room, 2 Double Beds
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2 Double Beds

269 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television

Food and Beverages - Espresso maker, electric kettle, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request, toothbrush and toothpaste not available

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Non Smoking
  • TV
  • Low height bed
  • Desk chair
  • Handheld showerhead
  • Electric kettle
  • Soundproofed rooms
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Pet-friendly room
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Change of towels (on request)
  • Coffee Espresso maker
  • Hypoallergenic bedding available
  • Phone
  • In room safe - laptop compatible
  • Desk
  • Bath Towels Provided
  • Energy-saving switches
  • Eco friendly toiletries
  • Eco friendly cleaning products provided
  • Room Linens provided
  • Recycling Services
  • LED light bulbs
  • Lowered peephole - view port in door
  • Adjoining-Connecting rooms available
  • Lowered locks - deadbolt
  • Shower only
  • Visual fire alarm
  • Toothbrush and toothpaste not available
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • TV - LCD
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
Executive Room, 1 King Bed with Sofa bed
Executive Room, 1 King Bed with Sofa bed
View room details and amenities View details & amenities
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Check savings and offers!

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1 King Bed and 1 Double Sofa Bed

431 sq feet


Internet - Free WiFi

In Room Entertainment - LCD television

Food and Beverages - Espresso maker, electric kettle, and room service (limited hours)

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Laptop-compatible safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Wheelchair-width doorways

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request, toothbrush and toothpaste not available

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Non Smoking
  • TV
  • Low height bed
  • Desk chair
  • Handheld showerhead
  • Electric kettle
  • Soundproofed rooms
  • Change of bed sheets (on request)
  • Laptop friendly workstation
  • Pet-friendly room
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Change of towels (on request)
  • Coffee Espresso maker
  • Hypoallergenic bedding available
  • Phone
  • In room safe - laptop compatible
  • Desk
  • Bath Towels Provided
  • Energy-saving switches
  • Eco friendly toiletries
  • Eco friendly cleaning products provided
  • Room Linens provided
  • Recycling Services
  • LED light bulbs
  • Lowered peephole - view port in door
  • Adjoining-Connecting rooms available
  • Lowered locks - deadbolt
  • Shower only
  • Visual fire alarm
  • Toothbrush and toothpaste not available
  • Low height counters and sink
  • Low height desk
  • TV size measurement: inch
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • Sofa-bed
  • TV - LCD
  • Complimentary cribs/infant beds
  • Room service - Restricted hours
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Novotel Ottawa City Centre Hotel

Hotel Location & Nearby Attractions

A stay at Novotel Ottawa City Centre places you in the heart of Ottawa, steps from Ottawa Art Gallery and Rideau Centre. This upscale hotel is 0.2 mi (0.4 km) from University of Ottawa and 0.6 mi (0.9 km) from Parliament Hill.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ottawa? This hotel has 1905 square feet (177 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy international cuisine at The Albion Rooms, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 283 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for Novotel Ottawa City Centre
If you are thinking of bringing your pet and want to know if pets are allowed at Novotel Ottawa City Centre, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Novotel Ottawa City Centre are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
LGBTQ friendly
Social distancing measures are in place
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Contactless check-in is available
Protective clothing is available to guests
Essential workers only - NO
Gloves are available to guests
Property does not offer onsite COVID-19 testing
Green Key Eco-Rating Program
Masks are compulsory at the property
No rollaway/extra beds available
Property does not require health documentation at check-in
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Property confirms they are implementing enhanced cleaning measures
Reservation might be required for some facilities onsite
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Novotel Ottawa City Centre

Good to Know: Novotel Ottawa City Centre

·         Novotel Ottawa City Centre is loyal to providing a world class hospitality, truly a Novotel Brand, to their guests.

·         Get the most of your money’s worth with the best Novotel Ottawa City Centre Hotel packages.

·         Be carefree in Novotel Ottawa City Center because staff are always ready to serve.

·         Accommodations in The Novotel Ottawa are always neat and clean.

·         The Novotel Ottawa Suites Albion Restaurant is a recognized restaurant as Hypercool and was voted as the top restaurant in the city.

·         The Novotel Ottawa Hotel Rooms are design to have the comfort of a home. 


Novotel Ottawa City Centre Hotel Useful Findings

Novotel Ottawa Hotel And Suites is a franchised brand under Novotel. Novotel is a midscale market segment with modern and natural design. It is owned by the property company-Accor.

Novotel Ottawa Accommodations has 282 guestrooms with full complementary. The Novotel Accommodations are designed with a sleek but comfortable interior. The Novotel City Centre Hotel is the hotel of choice when in the city.


Novotel Ottawa City Centre Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
General Amenities
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Hotel Restaurant
  • Ice skating nearby
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Wheelchair-accessible meeting spaces/business center
  • Rafting nearby
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible
  • Humane animal treatment
  • Food and water bowls
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
General Amenities
  • Stair-free path to entrance
  • Boat tours nearby
  • Water-efficient showers only
  • Canoeing nearby
  • Housekeeping on request
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • 24/7 front desk
  • Concierge service
Outdoor
  • Terrace on property
Parking Services
  • Covered parking
  • Self parking - Extra Charge
Pool Facilities
  • Number of indoor pools -
  • Pool sun chaise loungers
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -

About Novotel By Accor Brand Hotels

Novotel is a hotel brand owned by Accor. It is a historic brand that is well known for providing its guests with unforgettable experiences during their stay at any of the hotels in the chain.

The first Novotel hotel was established in Lesquin, France in 1967. Since the opening of its first hotel, the chain has grown to include 526 hotels that are scattered all over 60 countries around the world. This includes 34 Novotel Suites.

This hotel brand is more than a hotel itself. Each hotel boasts of having an atmosphere that helps its guests feel like they are home away from home. This vibe ensures that each guest has fun and is able to relax. Every room of the hotel and all its amenities were constructed with stylish designer touches.

The lobby of the hotel is designed for social space. They also have a Gourmet Bar where guests can enjoy food and beverages whenever they want. The bar is open 24 hours and the guests can either consume the food and beverage in the lobby or bring them in their rooms.

The amenities and the ambiance of the hotel enable families to spend and share memorable, happy times. This hotel brand is family-friendly because they have activities and games designed for children. Likewise, staying at the Novotel hotel won’t be complete without trying the spa and fitness facilities.

Novotel has its chain of hotels located in different countries all over the world including Hong Kong, Singapore, Philippines, Australia, Bosnia and Herzegovina, United Kingdom, Russia, and Egypt, Cairo.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Novotel Ottawa City Centre - Ottawa, Ontario Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Ottawa Art Gallery - 0.1 km / 0.1 mi
Rideau Centre - 0.1 km / 0.1 mi
Rideau Mall - 0.1 km / 0.1 mi
Galerie SAW Gallery - 0.1 km / 0.1 mi
University of Ottawa - 0.2 km / 0.1 mi
Department of National Defense - 0.2 km / 0.1 mi
Shaw Centre - 0.3 km / 0.2 mi
Rideau Canal - 0.3 km / 0.2 mi
Byward Market Square - 0.5 km / 0.3 mi
Embassy of Denmark - 0.6 km / 0.4 mi
Elgin Street - 0.6 km / 0.4 mi
Major's Hill Park - 0.7 km / 0.4 mi
Ottawa City Hall - 0.7 km / 0.4 mi
National Arts Centre - 0.7 km / 0.4 mi
National War Memorial - 0.7 km / 0.4 mi

The preferred airport for Novotel Ottawa City Centre is Ottawa International Airport (YOW) - 15.6 km / 9.7 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Ottawa, Ontario Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Novotel Ottawa City Centre has a hotel pool.

What is the check-in policy?

The checking times for Novotel Ottawa City Centre are between 3:00 PM and anytime. The minimum age to check-in is 18.

What is the check-out time?

This Novotel Ottawa City Centre's check-out time is 12:00 PM.

What brand is Novotel Ottawa City Centre?

Novotel Ottawa City Centre is a part of Novotel By Accor.

What is the street address for Novotel Ottawa City Centre?

The address for Novotel Ottawa City Centre is 33 Nicholas St, Ottawa, Ontario K1N 9M7

What is the price for tonight?

Based on recent averages, the price for tonight can start at 173.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 173 per night.

When was the Novotel Ottawa City Centre built?

The Novotel Ottawa City Centre in Ottawa was built in 1988.

How many guest rooms are at Novotel Ottawa City Centre?

The Novotel Ottawa City Centre has a total of 283 guest rooms.

How many floors does the Novotel Ottawa City Centre have?

This Ottawa hotel has 9 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family, Eco-certified.

Recommended landmarks, attractions or things to do around NOVOTEL OTTAWA CITY CENTRE?

NOVOTEL OTTAWA CITY CENTRE is within minutes from Ottawa Art Gallery - 0.1 km / 0.1 mi , Rideau Centre - 0.1 km / 0.1 mi and Rideau Mall - 0.1 km / 0.1 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Novotel Ottawa City Centre Reviews Summary

UserSusy
8/10
 
Very Good
Very comfortable and clean we...

Pros: Not crowded Clean Friendly staff
Cons: Parking was not Ideal
UserTakhar
8/10
 
Very Good
Very good

UserEyhab
8/10
 
Very Good
Overall it was a good...

Pros: Location is at the heart of the city Clean place Good varieties at the breakfast
Cons: The chief of the staff at breakfast was rude, she needs some training on customer service.
UserJason
5/10
 
Fair
Passable

UserSimone
6/10
 
Pleasant
Pleasant

UserMac
8/10
 
Very Good
Very good

UserMonong
10/10
 
Exceptional
Exceptional

UserTaynar
8/10
 
Very Good
Very good

UserJaspreet
10/10
 
Exceptional
Exceptional

Pros: Location, employees, service.
Cons: Parking problem, weed smell all over.
UserBrandon
5/10
 
Fair
Hopefully, I will hear back...

Pros: The property was fine.
Cons: The lobby was clean and tidy. However, my room was a bit of a mess and when I called the front desk I didn’t get an answer back. I went downstairs to express my my disappointment but could not find anyone working overnight. (It was almost 2am by the time I had noticed the uncleanliness as I had checked-in and went out. If I choose to stay at this establishment again I will do a thorough check.) Pressing issues: • The bed had someone else’s hair under the comforter and was not discovered till very late. A few strands which was unsettling to say the least. • There we’re pieces of plastic wrapper on the carpet under the desk where the TV’s are mounted. • The room had a food in the mini-fridge from previous guests who had stayed there before. • The glass in bathroom could have used a nice cleaning — but that was the least of the worries. It was a disappointing stay and I would certainly look elsewhere before coming back… However, if these issues were handled correctly I would have no issue returning in the future.
UserMathieu
9/10
 
Wonderful
Superb

UserBrenda
10/10
 
Exceptional
Would come back for sure.

Pros: Location. Great rooms
UserOuellette
8/10
 
Very Good
Nice week end

Pros: The room is great and a nice bed
UserAnna
8/10
 
Very Good
In a very good location...

Pros: Location of the hotel. Check in was fast, friendly and warm Front Counter/Reception Personnel (both check in and check out). I was also allowed to check in early.
Cons: If you get the basic room, it has limited bathroom amenities (no toothbrush, toothpaste,slippers) I tried to contact housekeeping but it went to voice mail and didn’t get a return call.
UserJason
7/10
 
Good
Great hotel that isn't too...

Pros: The room was a nice size with a lot of privacy. The washroom was clean and the cleaning staff cleaned the room well. The staff were also very helpful in assisting with any issues I had.
Cons: There were a few dark spots on the bed sheets and I found some long strands of hair that didn't belong to me. Other than that my overall stay was positive.
UserChantal
4/10
 
Disappointing
Disappointing

Cons: No hot water in the morning in the shower or sink
UserVerified Hotel Guest
7/10
 
Good
Pros: Location
Cons: Elevator carpets smelled of sick/throwup
UserEyhab
8/10
 
Very Good
Overall I had a great...

Pros: Location is excellent, it is right at the downtown, close to the parliament hill, and right beside the Rideau mall
Cons: On breakfast one of the staff in the restaurant ( seems the head of staff) was very rude. I had my breakfast at the hotel for 4 days. I had the same experience with her almost every day. Some important directions of customer services are needed.
UserJohn
3/10
 
Poor
Would need a bit more...

Pros: Everything was neat and pristine,but the room was a little too compact.No amenities like microwave,no toiletry kits
Cons: Everything was neat and pristine,but the room was a little too compact.No amenities like microwave,no toiletry kits
UserPatrick
3/10
 
Poor
Poor

Pros: Restaurant and bar was good
Cons: The room was hot even complaining about this they give me a fan but was no good they would not leave us stay in a different room even opening the window there was no air coming in , very small rooms also
 
Hotel Location & Nearby Attractions

A stay at Novotel Ottawa City Centre places you in the heart of Ottawa, steps from Ottawa Art Gallery and Rideau Centre. This upscale hotel is 0.2 mi (0.4 km) from University of Ottawa and 0.6 mi (0.9 km) from Parliament Hill.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ottawa? This hotel has 1905 square feet (177 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy international cuisine at The Albion Rooms, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 283 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for Novotel Ottawa City Centre
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Novotel Ottawa City Centre, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Novotel Ottawa City Centre are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
LGBTQ friendly
Social distancing measures are in place
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Contactless check-in is available
Protective clothing is available to guests
Essential workers only - NO
Gloves are available to guests
Property does not offer onsite COVID-19 testing
Green Key Eco-Rating Program
Masks are compulsory at the property
No rollaway/extra beds available
Property does not require health documentation at check-in
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Property confirms they are implementing enhanced cleaning measures
Reservation might be required for some facilities onsite
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Novotel Ottawa City Centre


Good to Know: Novotel Ottawa City Centre

·         Novotel Ottawa City Centre is loyal to providing a world class hospitality, truly a Novotel Brand, to their guests.

·         Get the most of your money’s worth with the best Novotel Ottawa City Centre Hotel packages.

·         Be carefree in Novotel Ottawa City Center because staff are always ready to serve.

·         Accommodations in The Novotel Ottawa are always neat and clean.

·         The Novotel Ottawa Suites Albion Restaurant is a recognized restaurant as Hypercool and was voted as the top restaurant in the city.

·         The Novotel Ottawa Hotel Rooms are design to have the comfort of a home. 


Novotel Ottawa City Centre Hotel Useful Findings

Novotel Ottawa Hotel And Suites is a franchised brand under Novotel. Novotel is a midscale market segment with modern and natural design. It is owned by the property company-Accor.

Novotel Ottawa Accommodations has 282 guestrooms with full complementary. The Novotel Accommodations are designed with a sleek but comfortable interior. The Novotel City Centre Hotel is the hotel of choice when in the city.


Novotel Ottawa City Centre Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
General Amenities
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Hotel Restaurant
  • Ice skating nearby
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Wheelchair-accessible meeting spaces/business center
  • Rafting nearby
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible
  • Humane animal treatment
  • Food and water bowls
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
General Amenities
  • Stair-free path to entrance
  • Boat tours nearby
  • Water-efficient showers only
  • Canoeing nearby
  • Housekeeping on request
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • 24/7 front desk
  • Concierge service
Outdoor
  • Terrace on property
Parking Services
  • Covered parking
  • Self parking - Extra Charge
Pool Facilities
  • Number of indoor pools -
  • Pool sun chaise loungers
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -

About Novotel By Accor Brand Hotels

Novotel is a hotel brand owned by Accor. It is a historic brand that is well known for providing its guests with unforgettable experiences during their stay at any of the hotels in the chain.

The first Novotel hotel was established in Lesquin, France in 1967. Since the opening of its first hotel, the chain has grown to include 526 hotels that are scattered all over 60 countries around the world. This includes 34 Novotel Suites.

This hotel brand is more than a hotel itself. Each hotel boasts of having an atmosphere that helps its guests feel like they are home away from home. This vibe ensures that each guest has fun and is able to relax. Every room of the hotel and all its amenities were constructed with stylish designer touches.

The lobby of the hotel is designed for social space. They also have a Gourmet Bar where guests can enjoy food and beverages whenever they want. The bar is open 24 hours and the guests can either consume the food and beverage in the lobby or bring them in their rooms.

The amenities and the ambiance of the hotel enable families to spend and share memorable, happy times. This hotel brand is family-friendly because they have activities and games designed for children. Likewise, staying at the Novotel hotel won’t be complete without trying the spa and fitness facilities.

Novotel has its chain of hotels located in different countries all over the world including Hong Kong, Singapore, Philippines, Australia, Bosnia and Herzegovina, United Kingdom, Russia, and Egypt, Cairo.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ottawa Art Gallery - 0.1 km / 0.1 mi
Rideau Centre - 0.1 km / 0.1 mi
Rideau Mall - 0.1 km / 0.1 mi
Galerie SAW Gallery - 0.1 km / 0.1 mi
University of Ottawa - 0.2 km / 0.1 mi
Department of National Defense - 0.2 km / 0.1 mi
Shaw Centre - 0.3 km / 0.2 mi
Rideau Canal - 0.3 km / 0.2 mi
Byward Market Square - 0.5 km / 0.3 mi
Embassy of Denmark - 0.6 km / 0.4 mi
Elgin Street - 0.6 km / 0.4 mi
Major's Hill Park - 0.7 km / 0.4 mi
Ottawa City Hall - 0.7 km / 0.4 mi
National Arts Centre - 0.7 km / 0.4 mi
National War Memorial - 0.7 km / 0.4 mi

The preferred airport for Novotel Ottawa City Centre is Ottawa International Airport (YOW) - 15.6 km / 9.7 mi

User
Susy
 
8/10
Very Good
Very comfortable and clean we...

Pros: Not crowded Clean Friendly staff
Cons: Parking was not Ideal
User
Takhar
 
8/10
Very Good
Very good

User
Eyhab
 
8/10
Very Good
Overall it was a good...

Pros: Location is at the heart of the city Clean place Good varieties at the breakfast
Cons: The chief of the staff at breakfast was rude, she needs some training on customer service.
User
Jason
 
5/10
Fair
Passable

User
Simone
 
6/10
Pleasant
Pleasant

User
Mac
 
8/10
Very Good
Very good

User
Monong
 
10/10
Exceptional
Exceptional

User
Taynar
 
8/10
Very Good
Very good

User
Jaspreet
 
10/10
Exceptional
Exceptional

Pros: Location, employees, service.
Cons: Parking problem, weed smell all over.
User
Brandon
 
5/10
Fair
Hopefully, I will hear back...

Pros: The property was fine.
Cons: The lobby was clean and tidy. However, my room was a bit of a mess and when I called the front desk I didn’t get an answer back. I went downstairs to express my my disappointment but could not find anyone working overnight. (It was almost 2am by the time I had noticed the uncleanliness as I had checked-in and went out. If I choose to stay at this establishment again I will do a thorough check.) Pressing issues: • The bed had someone else’s hair under the comforter and was not discovered till very late. A few strands which was unsettling to say the least. • There we’re pieces of plastic wrapper on the carpet under the desk where the TV’s are mounted. • The room had a food in the mini-fridge from previous guests who had stayed there before. • The glass in bathroom could have used a nice cleaning — but that was the least of the worries. It was a disappointing stay and I would certainly look elsewhere before coming back… However, if these issues were handled correctly I would have no issue returning in the future.
User
Mathieu
 
9/10
Wonderful
Superb

User
Brenda
 
10/10
Exceptional
Would come back for sure.

Pros: Location. Great rooms
User
Ouellette
 
8/10
Very Good
Nice week end

Pros: The room is great and a nice bed
User
Anna
 
8/10
Very Good
In a very good location...

Pros: Location of the hotel. Check in was fast, friendly and warm Front Counter/Reception Personnel (both check in and check out). I was also allowed to check in early.
Cons: If you get the basic room, it has limited bathroom amenities (no toothbrush, toothpaste,slippers) I tried to contact housekeeping but it went to voice mail and didn’t get a return call.
User
Jason
 
7/10
Good
Great hotel that isn't too...

Pros: The room was a nice size with a lot of privacy. The washroom was clean and the cleaning staff cleaned the room well. The staff were also very helpful in assisting with any issues I had.
Cons: There were a few dark spots on the bed sheets and I found some long strands of hair that didn't belong to me. Other than that my overall stay was positive.
User
Chantal
 
4/10
Disappointing
Disappointing

Cons: No hot water in the morning in the shower or sink
User
Verified Hotel Guest
 
7/10
Good
Pros: Location
Cons: Elevator carpets smelled of sick/throwup
User
Eyhab
 
8/10
Very Good
Overall I had a great...

Pros: Location is excellent, it is right at the downtown, close to the parliament hill, and right beside the Rideau mall
Cons: On breakfast one of the staff in the restaurant ( seems the head of staff) was very rude. I had my breakfast at the hotel for 4 days. I had the same experience with her almost every day. Some important directions of customer services are needed.
User
John
 
3/10
Poor
Would need a bit more...

Pros: Everything was neat and pristine,but the room was a little too compact.No amenities like microwave,no toiletry kits
Cons: Everything was neat and pristine,but the room was a little too compact.No amenities like microwave,no toiletry kits
User
Patrick
 
3/10
Poor
Poor

Pros: Restaurant and bar was good
Cons: The room was hot even complaining about this they give me a fan but was no good they would not leave us stay in a different room even opening the window there was no air coming in , very small rooms also