With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Commerce Square and Santa Justa Elevator. This hotel is 0.3 mi (0.5 km) from Rossio Square and 0.5 mi (0.8 km) from Avenida da Liberdade.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.

You can enjoy a meal at My Story Hotel Ouro serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at My Story Hotel Ouro, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of My Story Hotel Ouro are listed below.

Pets not allowed

• Professional property host/manager
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• LGBTQ friendly
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines Clean & Safe (Portugal)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Protective clothing is available to guests
• Essential workers only - NO
• Gloves are available to guests
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Property confirms they are implementing enhanced cleaning measures
• Reservation might be required for some facilities onsite
• Commonly-touched surfaces are cleaned with disinfectant