Located in Matsue (Matsue Shinjiko Onsen), Matsue New Urban Hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. This hotel is 0.2 mi (0.3 km) from Lake Shinji and 0.7 mi (1.2 km) from Matsue Castle.

Pamper yourself with onsite body treatments or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Make yourself at home in one of the 101 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at Matsue New Urban Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Matsue New Urban Hotel are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Property does not require health documentation at check-in
• Professional property host/manager
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
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• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Masks are compulsory at the property
• No cribs (infant beds) available
• Commonly-touched surfaces are cleaned with disinfectant