Pros: Loved the loft room. Front desk guy was so helpful. Location was great.
Ali
Exceptional
Exceptional
Pros: Wonderful location with amazing view
Carolina
Exceptional
The hotel is right in from of Chamonix train station, location is unbeatable same as view, from our window it looks like
Pros: Everything was great. Room was amazing, super cozy, plenty of room, bed was very comfortable, and you cant beat the view. Amazing!!
Cons: Everything was great
Eleni
Fair
Beautiful hotel but more is expected on service and facilities for a good experience
Pros: The design of the hotel is beautiful, the rooms are cozy and the location is great.
The staff was polite and in a good mood.
Cons: The heating was completely switched off and it was very cold during the entire stay, particularly the night.
Sleeping was not great as the two single beds and thin mattresses kept splitting in between due to their light weight.
Morning breakfast buffet quite limited and not great quality ingredients.
Stephen
Wonderful
Superb
Pros: The receptionist was so helpful and friendly
Amod
Poor
Poor
Marjory
Fair
Staff very nice , location was of course good but it was obvious your construction should be delayed
Pros: Good and location good ...First time in Chamonix from Canada
Cons: The owner should have informed clients that the hotel is under construction. We were on the 3rd floor and floors under ours were in construction mode.I woke up.around 7:30 thinking the construction was going on in my room.that's how noisy it was under me . If your going to open to clients construction should not be happening. Wait until the end of the season.
Lise
Very Good
Very good
Pros: Loved the location and the room
Cons: The construction noise was irritating. It would have been nice to have been warned of that before booking.
Lieze
Exceptional
Exceptional
Pros: The reception manager Victor was super friendly and helpful! The other staff were also friendly. Great location, very clean. Would reccomend this hotel 100%. I will stay here again if we ever went to chimonix again!
Liezel
Very Good
Very good
Fay
Wonderful
Location,location, location.
Pros: Excellent location close to train station and right in the 0ld city
Comfortable reception area and great service by male reception staff.
Cons: Room was a little small
Annette
Very Good
Lovely and quiet on the edge of central Chamonix. Breakfast was great.
Pros: Beautiful and quaint. Great location in Chamonix, over road from train station
Cons: Everything was great
Pierre
Exceptional
Perfect
Aicardo
Exceptional
Perfect
Sharon
Disappointing
A hotel full of potential with great staff, but it is immoral to charge for rooms when the building is not complete with
Pros: The rooms that had been renovated were good ,so we were happy with the room. However, we had to walk past two floors of a building site to get to our room and endure the sound of drills and hammers banging. It would have been good to have been told we were staying in an unfinished hotel!
Cons: The fact that it was still unfinished and getting to the room and passing building works was disconcerting. We were also disturbed by the noise of builders during the day. Our son was running an ultra marathon through at least one night and need to rest (as did we as crew) We we unable to due to the building works!
Antonio
Exceptional
Perfect
Sen
Very Good
A comfortable stay, but I would suggest that the room tariff was too high .
Pros: Breakfast was frugal, could be a bit more substantial. The location is very good, in terms of a) the view of the mountains; b) proximity to shops etc; and c) very good communication links. The railway station is just across the road, the free Mulet bus stop is right in front, and many of the other locations are within walkable distance.