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RESERVATIONS

Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi, , 00100
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Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi, , 00100
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Gisenyi
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Interior entrance
Lobby Entry

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  • Standard Double Room
    Standard Double Room
    Standard Double Room
    Standard Double Room
    Standard Double Room

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    Standard Double Room

    1 Queen Bed, 269 sq feet
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - LCD television with premium channels
    Food and Beverages - 24-hour room service and free bottled water
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
    Extra Features - Safe and phone; free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Need to Know - No rollaway/extra beds available
    Smoking And Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary Wifi
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • No rollaway/extra beds
    • Phone
    • Room Linens provided
    • Shower Or Bathtub
    • Smoking And Non Smoking
    • TV
    • TV - LCD
    • TV - Premium channels
    • TV - Satellite Service
    • TV size: 32
    • Wireless internet access
  • Junior Suite
    Junior Suite
    Junior Suite
    Junior Suite

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    Junior Suite

    1 King Bed, 431-sq-foot room, balcony with lake views
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    Room Highlights

    Layout of Junior Suite - Bedroom and living room
    Internet - Free WiFi
    In Room Entertainment - LCD television with premium channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
    Extra Features - Desk, safe, and phone; free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Need to Know - No rollaway/extra beds available
    Smoking And Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • No rollaway/extra beds
    • Phone
    • Room Linens provided
    • Shower Or Bathtub
    • Smoking And Non Smoking
    • TV
    • TV - LCD
    • TV - Premium channels
    • TV - Satellite Service
    • TV size: 32
    • Wireless internet access
  • Family Twin Room
    Family Twin Room
    Family Twin Room

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    Family Twin Room

    2 Queen Beds, 269-sq-foot room with lake views
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - LCD television with premium channels
    Food and Beverages - Coffee/tea maker, 24-hour room service, and free bottled water
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
    Extra Features - Desk, safe, and phone; free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Wheelchair accessible
    Need to Know - No rollaway/extra beds available
    Smoking And Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • No rollaway/extra beds
    • Phone
    • Room Linens provided
    • Shower Or Bathtub
    • Smoking And Non Smoking
    • TV
    • TV - LCD
    • TV - Premium channels
    • TV - Satellite Service
    • TV size: 32
    • Wheelchair accessible
    • Wireless internet access

ABOUT THE HOTEL

About Lake Kivu Serena Hotel Hotel

Hotel Location & Nearby Attractions

When you stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach, within a 5-minute drive of Gisenyi Beach and Rwanda Tourism University College. This upscale hotel is 1.5 mi (2.4 km) from Université Libre de Kigali and 4 mi (6.4 km) from Nyamyumba Hot Springs.

Popular Hotel Amenities and Features

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 30 air-conditioned rooms featuring LCD televisions. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Pet Policy for Lake Kivu Serena Hotel
If you are thinking of bringing your pet and want to know if pets are allowed at Lake Kivu Serena Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Lake Kivu Serena Hotel are listed below.

Pets not allowed

Service animals not allowed

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 48 hours
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

HOTEL LOCATION

Nearest airport and around Lake Kivu Serena Hotel
- Gisenyi, Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Rwanda Tourism University College - 2 km / 1.3 mi
Université Libre de Kigali - 2.7 km / 1.7 mi
Gisenyi Beach - 0.7 km / 0.4 mi
Nyamyumba Hot Springs - 6.4 km / 4 mi
Parc National des Virunga - 9.9 km / 6.2 mi

The preferred airport for Lake Kivu Serena Hotel is Kigali (KGL-Kigali Intl.) - 161.4 km / 100.3 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Lake Kivu Serena Hotel Hotel

Is free parking available at the Lake Kivu Serena Hotel?
Yes, parking is available free of cost at the Lake Kivu Serena Hotel. This is one of the hotels in Gisenyi with Free Parking.
Does this property have a swimming pool?
Yes, Lake Kivu Serena Hotel has a hotel pool.
What is the check-in policy?
The checking times for Lake Kivu Serena Hotel are between 3:00 PM and midnight. The minimum age to check-in is 18.
What is the check-out time?
This Lake Kivu Serena Hotel's check-out time is 12:00 PM.
What brand is Lake Kivu Serena Hotel?
Lake Kivu Serena Hotel is a part of Serena Hotels East Africa.
What is the street address for Lake Kivu Serena Hotel?
The address for Lake Kivu Serena Hotel is Gisenyi Rwanda, Gisenyi 00100
What is the price for tonight?
Based on recent averages, the price for tonight can start at 225.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 225 per night.
How many guest rooms are at Lake Kivu Serena Hotel?
The Lake Kivu Serena Hotel has a total of 30 guest rooms.
How many floors does the Lake Kivu Serena Hotel have?
This Gisenyi hotel has 2 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel . Other themes include Beach, Business, Family, Family, Spa.
Recommended landmarks, attractions or things to do around LAKE KIVU SERENA HOTEL?
LAKE KIVU SERENA HOTEL is within minutes from Rwanda Tourism University College - 2 km / 1.3 mi , Université Libre de Kigali - 2.7 km / 1.7 mi and Gisenyi Beach - 0.7 km / 0.4 mi