Exceptional

Pros: Great location: just at the border of the old town before the beaches. Amazing staff at the reception, breakfast and cleaning (we did not try the bar /restaurant) : they go the extra mile to make you super happy. Beautiful comfy room (junior suite with seaview) with white marble and excellent bath products (Olivia) and the best coffee /expresso machine I ever found in a hotel room. We got upgraded to a junior suite upon our arrival and in the room there was a nice white wine bottle and 2 chalices: we enjoyed it on the balcony looking directly towards the port during the sunset. Spectacular! The room has all imaginable comfort : bathrobe, scale, hairdryer, vanity kits, fully equipped fridge, kettle and tea, espresso machine, mirror with magnifier, fantastic products of the brand Olivia (body lotion, hand soap, shampoo, shower gel), etc. The breakfast is delicious with an extensive selection of Greek, Cretan local products and sweets (special note for the sweets) as well as normal breakfast staple (bacon, beans, scramble eggs, cereals, jams, etc). The staff immediately serve yoh a freshly made orange juice upon your arrival and the best coffee. Breakfast also has a special egg on order station, where you can get your eggs done the way you prefer. Last but not least, though the hotel has a small swimming pool, it has a sister hotel (Kriti) just in front of the beach, so you can freely access the beach, get towels, umbrella and chairs directly in the wonderful Rethymno beach.

Cons: Nothing, everything was great.

Perfect

Exceptional

Pros: I recently stayed with my partner and we had the most incredible time. The staff are attentive and will go the extra mile to make your stay a memorable one. The views from the rooms with sea view are fantastic. Highly recommend paying extra for these. We stayed in the deluxe sweet and were blown away by how great the room was. The beach is a short walk away and you can use the facilities at their sister hotel, which is immediately opposite the beach. There are plenty of restaurants brach side and near the old town. The views from the balcony in the deluxe room were so good I decided to propose there! The staff were also great at helping me set up.

Cons: The only downside I'd say is that the pictures don't do it justice!

Very good

Great location good value also

Pros: Location and good breakfast

Cons: Open plan bathroom

Hated every minute of it

Pros: The staff were friendly The food was great

Cons: The rooms were dirty The rooms smelt bad Carpets are very dirty Just overall the cleanliness of this hotel was SHOCKING

Disappointing

Pros: Location

Loved Rethimno, hotel had no parking fasciities pool was a big bath tub indoors, staff were friendly enough but CBF and

Pros: Great location in town

Cons: The pictures on booking didnt actually represent what I expected .

Nice staff

Pros: Excellent location

Cons: Rooms were tiny

Very good

Perfect

Great hotel with great service

Pros: Prolixity to town and friendly staff

Cons: N/a

Superb

Pros: The hotel was perfect !The view was amazing ,stuff super friendly and helpful with everything ..Perfect breakfast and perfect buffet in the evening..Chryssa the manager was amazing and helped me a lot with my newborn Thanx to everyone for such a pleasant stay guys !

Really enjoyed the stay. Great location to explore Rethymno and Crete.

Pros: Nice view from the room and a great location. Staff were very helpful. Breakfast was excellent.

Cons: Pool a bit small at hotel but you can use bigger one at Kritti hotel.

Perfect

Very good

Exceptional

Perfect

Super location

Pros: Perfect location and very helpful and friendly staff. Nice restaurant and excellent breakfast.

Cons: Crete weather was stormy and we left earlier but had to pay for the whole week.

Good

Pros: Location was good close to it all

Cons: Pool was disappointing