Exceptional

My stay was not the...

Pros: It was over crowded at breakfast we couldn’t even find a seat and had to wait forever for the elevator

Cons: The cleanness of the room The length of time it took to get checked in The crowded elevator

Exceptional

Superb

Pros: I liked the location and the lake view w/ the screened in porch. The rooms and bathrooms were a great size.

Cons: Housekeeping left some of the precious guests belongings behind, there were stains on the decorative pillows. It wasn’t so much that we wanted to change rooms, but we did let the front desk know.

Exceptional

Pros: This condo was one of the best that I'd ever stayed in.it actually had everything looking new. Kingston is actually one of the best resorts in myrtle beach.

Cons: I wasn't able to do a late check out.

Exceptional

Horrible vacation

Pros: Location

Cons: Room extremely filthy. No towels, Dirty comforter. Hair everywhere just filthy. Closet door broken. Fridge rusty. Furniture dirty and old.

50/50

Pros: It was clean and it was in a great location.

Cons: The pillows on the bed were too small. There was a lot of noise in the surrounding rooms.

Disappointing

Pros: We were given vouchers for the breakfast because our first room was so disappointing. The bed felt like there were exposed springs in the mattress , the lights in the bedroom were so dim that we couldn’t see anything (probably intentional), the couch cushions had no support and was unusable. The only chair we could use in the living room was one at the kitchen table. The lanai was disgusting. Dirty dishes in the cabinets. The light outside the unit did not work. We were moved to a different room and the mattress was better. Still not the cleanest. The staff was excellent and addressed our concerns with the first room. We were credited for that room. We stayed at this resort many years ago in one of the condos and were very happy. Laurel Ct is very disappointing. We most likely will not return.

Cons: Laurel Ct needs to be updated and thoroughly cleaned by the owners of the units. The owners of the resort should inspect the units after every use. The units are barely surfaced cleaned let alone deep cleaned.

Good

Pros: Location and main hotel and grounds.

Cons: 1. Adjoining door-light showing through bottom and had to put a towel. 2. Coffee machine was partially broken-had to hold down the top for it to work. 3. Bathroom faucet slightly leaking. I notified the front desk about these issues.

Exceptional

Pleasant

Reception was amazing, the room...

Pros: My friend and her family were a group of 5 and we were a group of 3. We reserved separately. However, the staff were very helpful in making sure we were on the same floor and our rooms were right next to each other. Even an added bonus, their suite and our room were connected!!!! This made the short vacation so much easier as the kids were able to come and go from one space to the other and we felt like we were all in the same unit. When we reserve again, we will be asking for the same set up each time and hope to be back very soon.

Cons: Well. We called between 8-830 to request a late check out. The gentleman on the phone said we were good until 1230. We were relaxing after attending breakfast at the main hotel and our door was opened by housekeeping. They said we were to be out at 11 and there was no record of our late checkout. Our family that booked the suite next door did the same thing, after us. I'm guessing because the units were the same number, but ours had an A after it, maybe there was a miscommunication. In any event, the supervisor was very rude and she implied that we were staying late without following the procedures. She even asked if we were planning to stay until 1230, which was our intention, but we did not appreciate the tone she took with us. I moved my son and our belongings to our friend's suite and my husband and I went straight to reception. When checked, our request for the late check out was immediately located, she apologized for the inconvenience. It's a shame it happened this way because we were really enjoying the stay and was considering paying for another day, even though we couldn't stay the whole night. Our resort fee was credited, and even though it was appreciated, it deflated our relax time before we were scheduled to depart. Also the coffee maker in our room did not work. (Big coffee drinker)

For my birthday we can...

Pros: The location was pretty good

Cons: The comforter was not clean the carpet had a burn iron mark on it and the balcony had cigarette on it

Pros: Everything was awesome,great location, scenery was awesome, and all the people were really nice.

Cons: No everything was awesome!!!

Keep up the good work

Pros: Cleanliness

Cons: Everything was good

Exceptional

Exceptional

The stay was good the...

Pros: The location was great

Cons: No ice bucket in the room. A lot of dust on top of the head board and the refrigerator didn’t get really cold

Accommodating

Pros: Amenities