Enjoy Italian cuisine at Zaffiro, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Shield between guests and staff in main contact areas
• Temperature checks are available to guests
• Social distancing measures are in place
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Protective clothing is available to guests
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Masks are compulsory at the property
• No rollaway/extra beds available
• Property follows sanitization practices of COVID-19 Guidelines (CDC)
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Property does not require health documentation at check-in
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Property confirms they are implementing enhanced cleaning measures
• Green Globe
• Commonly-touched surfaces are cleaned with disinfectant