With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 7 minutes by foot from Cancun Convention Center. This luxury property is 0.4 mi (0.7 km) from Forum Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a steam room. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges.

Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. Rooms have private balconies. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

If you are thinking of bringing your pet and want to know if pets are allowed at Hyatt Ziva Cancun All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Ziva Cancun All Inclusive are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• LGBTQ friendly
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Protective clothing is available to guests
• Green Globe
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Commonly-touched surfaces are cleaned with disinfectant