Hyatt Regency Lexington

  • 401 W High St , Lexington, Kentucky 40507
  • 401 W High St , Lexington, Kentucky - 40507
  • 855-516-1090
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Outstanding value on upcoming dates.
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Room, 1 King Bed, Allergy Friendly
Room, 1 King Bed, Allergy Friendly
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1 King Bed

301 sq feet (28 sq meters)


Internet - Free WiFi

Entertainment - 47-inch flat-screen TV, premium channels, and iPod dock

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Premium bedding

Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • iPod docking station
Room, 2 Queen Beds
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2 Queen Beds

301 sq feet (28 sq meters)


Internet - Free WiFi

Entertainment - 32-inch flat-screen TV, premium channels, and iPod dock

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Premium bedding and a down duvet

Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • iPod docking station
Room, 1 King Bed
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1 King Bed

301 sq feet (28 sq meters)


Internet - Free WiFi

Entertainment - 32-inch flat-screen TV, premium channels, and iPod dock

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Premium bedding and a down duvet

Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • iPod docking station
Room, 2 Queen Beds, Accessible, Bathtub
Room, 2 Queen Beds, Accessible, Bathtub
View room details and amenities View details & amenities
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2 Queen Beds

301 sq feet (28 sq meters)


Internet - Free WiFi

Entertainment - 32-inch flat-screen TV, premium channels, and iPod dock

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Premium bedding

Bathroom - Private bathroom, bathtub, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • iPod docking station
Deluxe Suite (Mist)
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2 King Beds

900 sq feet (84 sq meters)


Internet - Free WiFi

Entertainment - 47-inch flat-screen TV, premium channels, and iPod dock

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Premium bedding

Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • iPod docking station
Room, 2 Queen Beds, Park View
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2 Queen Beds

301-sq-foot (28-sq-meter) room with park views


Internet - Free WiFi

Entertainment - 32-inch flat-screen TV, premium channels, and iPod dock

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Premium bedding and a down duvet

Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • iPod docking station
Room, 1 King Bed, Park View
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

301-sq-foot (28-sq-meter) room with park views


Internet - Free WiFi

Entertainment - 32-inch flat-screen TV, premium channels, and iPod dock

Food & Drink - Refrigerator, coffee/tea maker, and room service

Sleep - Premium bedding and a down duvet

Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • iPod docking station
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hyatt Regency Lexington Hotel

Hotel Location & Nearby Attractions

With a stay at Hyatt Regency Lexington, you'll be centrally located in Lexington, just a 4-minute walk from Rupp Arena and 6 minutes by foot from Mary Todd Lincoln House. This hotel is 2 mi (3.2 km) from University of Kentucky and 2.9 mi (4.7 km) from Kroger Field.


Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.


Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lexington? This hotel has facilities measuring 19000 square feet (1765 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available on request).


Restaurants, Bars, Lounge & Dining options

Grab a bite to eat at BlueFire Grill, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6 AM to 11 AM for a fee.


Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 366 air-conditioned rooms featuring refrigerators and iPod docking stations. 47-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


Hyatt Regency Lexington Hotel Amenities


  • Speedy check-in
  • Bar/lounge
  • Elevator
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Conference Facilities
  • Porter/bellhop
  • Hotel Restaurant
  • Express check-out
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1765
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Hotel Concierge Services
  • Conference space size (feet) - 19000
  • Gift shops or newsstand
  • Conference center
  • Ballroom
  • Laundry facilities
  • Wheelchair accessible path of travel
  • Television in common areas
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

About Hyatt Hotels Brand Hotels

Hyatt Hotels Corporation, whose main offices are in Chicago, is the world's major hospitality company known for making guests feel more than welcome and at home. Hyatt's thousands of staff are a family: they strive to engender positive outcomes in the lives of the guests they encounter each single day by providing excellent, topnotch hospitality. There is always a Hyatt hotel available in almost all countries, ready to be a home away from home.

Hyatt's subsidiaries manage and develop their franchise resorts and hotels under the Hyatt brand and have steady locations across the continents. Hyatt Hotels are an upscale brand that focuses on a more intimate approach to its guests. With closed spaces and restaurants focusing solely toward the traveler, Hyatt hotels are establishments successfully designed with the modern flair to provide; intuitively rendering service to both leisure and business travelers who want ready-made but comfortable guest rooms.

This also rings true when it comes to highly accessible yet convenient airports, tourist attractions and business districts. Another great thing Hyatt hotels are known for is their seamless ability to accommodate both social and business functions on a smaller scale. At best, they have always provided settings of good aesthetics fully equipped with the newest modern technology has to offer.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hyatt Regency Lexington - Lexington, Kentucky Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Lexington Convention Center - 0.2 km / 0.1 mi
Lexington Visitors Center - 0.2 km / 0.1 mi
Victorian Square Mall - 0.2 km / 0.1 mi
Rupp Arena - 0.3 km / 0.2 mi
Lexington Opera House - 0.3 km / 0.2 mi
Explorium - 0.4 km / 0.2 mi
Lexington History Center - 0.4 km / 0.3 mi
Mary Todd Lincoln House - 0.5 km / 0.3 mi
Lexington Ballet Company - 0.5 km / 0.3 mi
Lexington Public Library - 0.6 km / 0.4 mi
Hunt-Morgan House - 0.7 km / 0.4 mi
Downtown Arts Center - 0.7 km / 0.4 mi
Transylvania University - 0.8 km / 0.5 mi
Alltech's Lexington Brewing & Distilling Co. - 0.9 km / 0.5 mi
Latrobe's Pope Villa - 1.2 km / 0.8 mi

The preferred airport for Hyatt Regency Lexington is Lexington, KY (LEX-Blue Grass) - 9.5 km / 5.9 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Lexington, Kentucky Hotels

 
 

Helpful Info & FAQs

Is free wireless internet access available at this hotel?

Yes, Hyatt Regency Lexington in Lexington offers free WiFi access to guests.

Is free parking available at the Hyatt Regency Lexington?

Yes, parking is available free of cost at the Hyatt Regency Lexington. This is one of the hotels in Lexington with Free Parking.

Does this property have a swimming pool?

Yes, Hyatt Regency Lexington has a hotel pool.

What is the check-in policy?

The checking times for Hyatt Regency Lexington are between 4:00 PM and .

What is the check-out time?

This Hyatt Regency Lexington's check-out time is 11:00 AM.

What brand is Hyatt Regency Lexington?

Hyatt Regency Lexington is a part of Hyatt Hotels.

What is the street address for Hyatt Regency Lexington?

The address for Hyatt Regency Lexington is 401 W High St, Lexington, Kentucky 40507

What is the price for tonight?

Based on recent averages, the price for tonight can start at 142.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 142 per night.

Recommended landmarks, attractions or things to do around HYATT REGENCY LEXINGTON?

HYATT REGENCY LEXINGTON is within minutes from Lexington Convention Center - 0.2 km / 0.1 mi , Lexington Visitors Center - 0.2 km / 0.1 mi and Victorian Square Mall - 0.2 km / 0.1 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Regency Lexington Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Regency Lexington Reviews Summary

UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The staff is fabulous, always very helpful and friendly.
UserJean
10/10
 
Exceptional
Pros: The rooms were very clean and the staff were very accommodating.
Cons: The parking and the indoor pool. Very inconvenient to park across the street and go to your car at 4:00am pulling your luggage in a scary, dark parking lot. I was hoping to not get mugged. I know, they offer valet, but too expensive.
UserPhilip
9/10
 
Wonderful
Pros: Great staff and very nice room.
Cons: Better the hotel the poorer the amenities! No coffee or breakfast! No microwave. I DON'T LIKE STARBUCK coffee!!!
UserKatrina
10/10
 
Exceptional
Pros: The Staff was amazing.
Cons: N/A
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The room and view was wonderful and the downtown location was great. The food at the restaurant and room service both was great. We loved the pool and the entire stay.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The staff was extremely accommodating, when I called down to the front desk With providing answers and getting me anything I needed for example a rollaway bed.
Cons: Overall the hotel met my expectations.
UserSeth
8/10
 
Very Good
Pros: Friendly people
Cons: No
UserCatherine
10/10
 
Exceptional
Pros: Clean,comfortable & convenient
Cons: Not the hotel.
UserVerified Hotel Guest
7/10
 
Good
Pros: Connected to Rupp Arena So didn''t have to go outside
Cons: The sound from the adjoining room came through the walls like their was something wrong. The people next door we are not unusually loud but the wall did not stop their sound. The cheapest hotels are not that bad. We’re stayed there before without t
UserSean
10/10
 
Exceptional
Pros: Always consistent. Clean and friendly staff.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: It was available.
Cons: We were not greeted by valet or bell staff. The lobby and lounge smelled like vomit. We tried to go into the lounge area at midnight and were told it was closed even though there were people in there. We were awakened by construction on Saturday morning.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The rooms were clean there was a lovely water pressure when you took a shower and the staff was very friendly and helpful
Cons: The only thing that I have to say is the pillows were not very comfortable. And there's lots of construction going around downtown area
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The location was great.
Cons: The bath towels were on their last leg. Frayed edges and dingy, would have expected better for what we paid.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: great location and front desk staff-they were very polite
Cons: My first room was pretty dusty-I usually would never do this, but I asked to switch. Next room was better,but for 3.5 and comparing to other 3.5 hotels-it was nothing great. Bed was fine. Overall,ok, but nothing special
UserVerified Hotel Guest
7/10
 
Good
Pros: Location was great and enjoyed the free, self park lot across the street; convenient when parking a large pickup truck.
Cons: Arrived to room, heard toilet keep running every 30 seconds. Called to report it and maintenance came less than 15 mins to make repair. I was disappointed with the A/C adjustment. Despite adjusting thermostat, I could not get room to cool down.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Room very comfortable
UserPatricia
9/10
 
Wonderful
Pros: Parking convenientl & free. Shuttle driver
Cons: Staff telling me to take Uber when I was 0.2 miles away. Room was on 16 th top floor on a blistering hot day. Air conditioning set @65 continuous fan & only coolish. Maintanence never came
UserJoe
7/10
 
Good
Pros: The elevator used room keys. Very nice.
Cons: The air conditioner was located in center of room. Being a A/C tech that a poor design. Room never cooled below 74 Also room gelt very damp. Even sheets felt damp.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Location and staff
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The room was clean and the location of the hotel was perfect for my need
Cons: The room was quite small and the noise level was extremely high
 

Amenities

  • Speedy check-in
  • Bar/lounge
  • Elevator
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Conference Facilities
  • Porter/bellhop
  • Hotel Restaurant
  • Express check-out
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1765
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Hotel Concierge Services
  • Conference space size (feet) - 19000
  • Gift shops or newsstand
  • Conference center
  • Ballroom
  • Laundry facilities
  • Wheelchair accessible path of travel
  • Television in common areas
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

About Hyatt Hotels Brand Hotels

Hyatt Hotels Corporation, whose main offices are in Chicago, is the world's major hospitality company known for making guests feel more than welcome and at home. Hyatt's thousands of staff are a family: they strive to engender positive outcomes in the lives of the guests they encounter each single day by providing excellent, topnotch hospitality. There is always a Hyatt hotel available in almost all countries, ready to be a home away from home.

Hyatt's subsidiaries manage and develop their franchise resorts and hotels under the Hyatt brand and have steady locations across the continents. Hyatt Hotels are an upscale brand that focuses on a more intimate approach to its guests. With closed spaces and restaurants focusing solely toward the traveler, Hyatt hotels are establishments successfully designed with the modern flair to provide; intuitively rendering service to both leisure and business travelers who want ready-made but comfortable guest rooms.

This also rings true when it comes to highly accessible yet convenient airports, tourist attractions and business districts. Another great thing Hyatt hotels are known for is their seamless ability to accommodate both social and business functions on a smaller scale. At best, they have always provided settings of good aesthetics fully equipped with the newest modern technology has to offer.

Distances are displayed to the nearest 0.1 mile and kilometer.

Lexington Convention Center - 0.2 km / 0.1 mi
Lexington Visitors Center - 0.2 km / 0.1 mi
Victorian Square Mall - 0.2 km / 0.1 mi
Rupp Arena - 0.3 km / 0.2 mi
Lexington Opera House - 0.3 km / 0.2 mi
Explorium - 0.4 km / 0.2 mi
Lexington History Center - 0.4 km / 0.3 mi
Mary Todd Lincoln House - 0.5 km / 0.3 mi
Lexington Ballet Company - 0.5 km / 0.3 mi
Lexington Public Library - 0.6 km / 0.4 mi
Hunt-Morgan House - 0.7 km / 0.4 mi
Downtown Arts Center - 0.7 km / 0.4 mi
Transylvania University - 0.8 km / 0.5 mi
Alltech's Lexington Brewing & Distilling Co. - 0.9 km / 0.5 mi
Latrobe's Pope Villa - 1.2 km / 0.8 mi

The preferred airport for Hyatt Regency Lexington is Lexington, KY (LEX-Blue Grass) - 9.5 km / 5.9 mi

User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The staff is fabulous, always very helpful and friendly.
User
Jean
 
10/10
Exceptional
Pros: The rooms were very clean and the staff were very accommodating.
Cons: The parking and the indoor pool. Very inconvenient to park across the street and go to your car at 4:00am pulling your luggage in a scary, dark parking lot. I was hoping to not get mugged. I know, they offer valet, but too expensive.
User
Philip
 
9/10
Wonderful
Pros: Great staff and very nice room.
Cons: Better the hotel the poorer the amenities! No coffee or breakfast! No microwave. I DON'T LIKE STARBUCK coffee!!!
User
Katrina
 
10/10
Exceptional
Pros: The Staff was amazing.
Cons: N/A
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The room and view was wonderful and the downtown location was great. The food at the restaurant and room service both was great. We loved the pool and the entire stay.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The staff was extremely accommodating, when I called down to the front desk With providing answers and getting me anything I needed for example a rollaway bed.
Cons: Overall the hotel met my expectations.
User
Seth
 
8/10
Very Good
Pros: Friendly people
Cons: No
User
Catherine
 
10/10
Exceptional
Pros: Clean,comfortable & convenient
Cons: Not the hotel.
User
Verified Hotel Guest
 
7/10
Good
Pros: Connected to Rupp Arena So didn''t have to go outside
Cons: The sound from the adjoining room came through the walls like their was something wrong. The people next door we are not unusually loud but the wall did not stop their sound. The cheapest hotels are not that bad. We’re stayed there before without t
User
Sean
 
10/10
Exceptional
Pros: Always consistent. Clean and friendly staff.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: It was available.
Cons: We were not greeted by valet or bell staff. The lobby and lounge smelled like vomit. We tried to go into the lounge area at midnight and were told it was closed even though there were people in there. We were awakened by construction on Saturday morning.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The rooms were clean there was a lovely water pressure when you took a shower and the staff was very friendly and helpful
Cons: The only thing that I have to say is the pillows were not very comfortable. And there's lots of construction going around downtown area
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The location was great.
Cons: The bath towels were on their last leg. Frayed edges and dingy, would have expected better for what we paid.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: great location and front desk staff-they were very polite
Cons: My first room was pretty dusty-I usually would never do this, but I asked to switch. Next room was better,but for 3.5 and comparing to other 3.5 hotels-it was nothing great. Bed was fine. Overall,ok, but nothing special
User
Verified Hotel Guest
 
7/10
Good
Pros: Location was great and enjoyed the free, self park lot across the street; convenient when parking a large pickup truck.
Cons: Arrived to room, heard toilet keep running every 30 seconds. Called to report it and maintenance came less than 15 mins to make repair. I was disappointed with the A/C adjustment. Despite adjusting thermostat, I could not get room to cool down.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Room very comfortable
User
Patricia
 
9/10
Wonderful
Pros: Parking convenientl & free. Shuttle driver
Cons: Staff telling me to take Uber when I was 0.2 miles away. Room was on 16 th top floor on a blistering hot day. Air conditioning set @65 continuous fan & only coolish. Maintanence never came
User
Joe
 
7/10
Good
Pros: The elevator used room keys. Very nice.
Cons: The air conditioner was located in center of room. Being a A/C tech that a poor design. Room never cooled below 74 Also room gelt very damp. Even sheets felt damp.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Location and staff
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The room was clean and the location of the hotel was perfect for my need
Cons: The room was quite small and the noise level was extremely high