Grand Hyatt Hangzhou

28 Hu Bin Road, Hangzhou, Zhejiang, 310007

855-516-1090

Alert: High demand, reserve your room now

Grand Hyatt Hangzhou

28 Hu Bin Road, Hangzhou, Zhejiang, 310007

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Click here for Group Reservations (9+ Rooms)

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Club Room, 2 Twin Beds (Club Access)
2 Twin Beds, 388 sq feet

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
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Club Room, 1 King Bed, Lake View
1 King Bed, 388-sq-foot room with lake views

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Club Room, 2 Twin Beds, Lake View
2 Twin Beds, 388-sq-foot room with lake views

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
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Room, 1 King Bed
1 King Bed, 366 sq feet

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
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Grand, Suite, 1 King Bed
1 King Bed, 614 sq feet

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Room, 2 Twin Beds
2 Twin Beds, 366 sq feet

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Room, 1 King Bed, Garden View
1 King Bed, 388-sq-foot room, furnished balcony with garden views

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Balcony (Furnished)
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Room, 2 Twin Beds, Garden View
2 Twin Beds, 388-sq-foot room, furnished balcony with garden views

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Balcony (Furnished)
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Grand Premium Suite
1 King Bed, 646-sq-foot room with lake views

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Room, 1 King Bed, Lake View
1 King Bed, 388-sq-foot room with lake views

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Tent, 1 King Bed (CAMP IN GARDEN)
1 King Bed, 388 sq feet

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Room, 2 Twin Beds, Lake View
2 Twin Beds, 388-sq-foot room with lake views

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service
0/0

Club Room, 1 King Bed (Club Access)
1 King Bed, 388 sq feet

Free Parking

Check savings and offers
Room Highlights

Internet - Free WiFi and wired internet access

In Room Entertainment - LCD television with satellite channels

Food and Beverages - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub and separate shower

Extra Features - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability
Amenities and Features
- 24 hours Room service
- AC / In-room climate control
- Adjoining-Connecting rooms available
- Bath Towels Provided
- Bathrobes
- Bathroom (Private)
- Bathtub - Deep soaking
- bathtub and shower (Separate)
- Blackout drapes-curtains
- Closet/Wardrobe
- Coffee Espresso maker
- Complimentary bottled water
- Complimentary cribs/infant beds
- Complimentary newspaper
- Complimentary toiletries
- Complimentary Wifi
- Complimentary wired Internet
- Desk
- fully stocked Minibar
- Hair dryer
- Housekeeping (Daily)
- In room safe
- Iron and ironing board - by request
- Non Smoking
- Premium bedding
- Refrigerator
- Rollaway/extra beds - Extra Charge
- Room Linens provided
- Slippers
- Turndown service
- TV - LCD
- TV - Satellite Service

ABOUT THE HOTEL

Call us for secret deals: 855-516-1090

About Grand Hyatt Hangzhou Hotel

Hotel Location & Nearby Attractions

With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.6 mi (2.5 km) from Wushan Night Market and 1.6 mi (2.6 km) from Wulin Square.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Restaurants, Bars, Lounge & Dining options

Grab a bite at Grand Cafe 咖啡厅, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

National Ratings

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 388 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Pet Policy for Grand Hyatt Hangzhou

If you are thinking of bringing your pet and want to know if pets are allowed at Grand Hyatt Hangzhou, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Grand Hyatt Hangzhou are listed below.

Pets not allowed

Additional Hotel Details

Property does not require health documentation at check-in
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Cashless transactions are available
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Electrostatic spray is used for disinfection
Protective clothing is available to guests
Property does not offer onsite COVID-19 testing
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Featured Amenities

Grand Hyatt Hangzhou Hotel Amenities

Accessibility

Wheelchair accessible - may have limitations

Breakfast Services

Breakfast available - Extra Charge

Business, Conference & Meetings

Meeting Room Facilities
Conference center & rooms
Banquet hall on site
Ballroom on site
Wedding & banquet services
Business center on site
Conference Facilities

Fitness Services

GYM - Fitness facilities
Health club & GYM

General Amenities

Dry cleaning & laundry service
Bicycle rentals nearby
Hotel Restaurant
Wheelchair-accessible meeting spaces/business center
Laundry Room
Elevator & lift on property

General Amenities

Wheelchair-accessible concierge desk
Vending machine available
Wheelchair-accessible registration desk
Hiking/biking trails nearby
ATM & banking on site

Internet

Free internet

Lobby Level Services

Tours - ticket assistance
Express check in
Free news papers in lobby
Luggage storage facilities
Express check out
Bellhop & Porter service
24/7 front desk
Safe deposit box at front desk
Concierge service

Parking Services

Self parking - Free

Pool Facilities

Number of indoor pools -

Property Features

Multilingual staff
Smoke free property

Restaurants & Bars

Number of bars & lounges -
Number of coffee shops & cafes -
Number of restaurants -

Shopping

Gift shops or news stand

Spa Services

Spa Room(s)
Full service spa on property
Spa services
Sauna room
Sauna / Steam room
Hair salon & barber

Transportation Services

Train station pickup - Extra Charge
Airport to and from transportation
Town car and limo service available
Airport transportation - Extra Charge

HOTEL LOCATION

Call us for secret deals: 855-516-1090

Nearest airport and around Grand Hyatt Hangzhou
- Hangzhou, Zhejiang Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

West Lake - 0.1 km / 0.1 mi
Broken Bridge - 0.7 km / 0.5 mi
Beishan St - 0.8 km / 0.5 mi
Wulin Night Market - 0.9 km / 0.5 mi
No.2 Park - 0.9 km / 0.6 mi
Xihu Tiandi - 1 km / 0.6 mi
Former Residence of Sha Menghai - 1 km / 0.6 mi
Hangzhou Jiali Center - 1.1 km / 0.7 mi
China Academy of Art - 1.3 km / 0.8 mi
Wushan Night Market - 1.5 km / 1 mi
Si Cheng Church - 1.5 km / 1 mi
Liulang Wenying Park - 1.7 km / 1.1 mi
Zhejiang University First Affiliated Hospital - 1.9 km / 1.2 mi
Wushan Square - 2 km / 1.2 mi
Baochu Pagoda - 2 km / 1.2 mi

The preferred airport for Grand Hyatt Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 30.1 km / 18.7 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

Call us for secret deals: 855-516-1090

About Grand Hyatt Hangzhou Hotel

HELPFUL INFO & FAQS

Call us for secret deals: 855-516-1090

Is free parking available at the Grand Hyatt Hangzhou?

Yes, parking is available free of cost at the Grand Hyatt Hangzhou. This is one of the hotels in Hangzhou with Free Parking.

Does this property have a swimming pool?

Yes, Grand Hyatt Hangzhou has a hotel pool.

What is the check-in policy?

The checking times for Grand Hyatt Hangzhou are between 2:00 PM and midnight. The minimum age to check-in is 18.

What is the check-out time?

This Grand Hyatt Hangzhou's check-out time is 12:00 PM.

What is the street address for Grand Hyatt Hangzhou?

The address for Grand Hyatt Hangzhou is 28 Hu Bin Road, Hangzhou, Zhejiang 310007

What is the price for tonight?

Based on recent averages, the price for tonight can start at 217.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 217 per night.

When was the Grand Hyatt Hangzhou built?

The Grand Hyatt Hangzhou in Hangzhou was built in 2004.

How many guest rooms are at Grand Hyatt Hangzhou?

The Grand Hyatt Hangzhou has a total of 388 guest rooms.

How many floors does the Grand Hyatt Hangzhou have?

This Hangzhou hotel has 8 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Luxury, Spa.

Recommended landmarks, attractions or things to do around GRAND HYATT HANGZHOU?

GRAND HYATT HANGZHOU is within minutes from West Lake - 0.1 km / 0.1 mi , Broken Bridge - 0.7 km / 0.5 mi and Beishan St - 0.8 km / 0.5 mi

ADDITIONAL HOTEL REVIEWS

Phone exclusive rates: Call 855-516-1090

Grand Hyatt Hangzhou Reviews Summary

Andrew

9/10

Wonderful

Exceptional
Hua

10/10

Exceptional

Perfect
Graeme

9/10

Wonderful

Exceptional
Jamila

8/10

Very Good

Was a great hotel in a great location

Pros: I liked the location and the entry was very pretty. The staff we're also helpful. Probably the only helpful people i met whilst in china.

Cons: The buffet breakfast i paid for was a waste of money because nearly every meal had pork in it which i cannot eat.
Kwee

5/10

Fair

Otherwise it was ok

Pros: Breakfast was good

Cons: My room with a view was disappointing . A large part was blocked by the large annex which I believe is the gym/ swimming pool
Ann

8/10

Very Good

Very good

Pros: Location

Cons: Nothing
Ralph

8/10

Very Good

Very good

Pros: Nice location at the lake
Laura

10/10

Exceptional

Exceptional

Pros: Breakfast was wonderful! Lots of choices including Western and Chinese foods. My only complaint was that it was not included in the room price and seemed a little expensive (close to $30 USD).
Enna

9/10

Wonderful

Superb

Pros: Love the location. Faces the Xihu, so if you picked the room with Xihu view, it's lovely from late morning when it's bright and not misty (although there's slight blockage from my room at 5th floor) Shopping area is just 5mins walk, right behind the hotel area. Food at 28 Hubing right at the lobby is good.
Pui

8/10

Very Good

Very good
Stephen

7/10

Good

One of the best locations but the hotel needs modernisation going forward.

Pros: Location

Cons: Temperature control in the room was not effective.
Shelfiah

9/10

Wonderful

Superb

Pros: Near from west lake , staff very helpful

Cons: The price is a little bit higher
Alvin

8/10

Very Good

A good hotel at its location and is very user-friendly

Pros: Good location and the staff are really polite and helpful.

Cons: Not applicable. Everything is fine and up to the standard
Jonas

6/10

Pleasant

Great location - would chose else next time

Pros: Good breakfast and great location

Cons: Service was not good - almost no staff spoke english. For a 5 star hotel this is strange - concierge couldnt give the most basic instructions, the waiter at the hotel steakhouse could barely take an order. Spa receptionist didnt speak a word. Doormen didnt say goodevening or good morning etc. Not a 5 star experience No openable window in the room and air conditioning not good.
Lim

9/10

Wonderful

Exceptional
Yee

10/10

Exceptional

Exceptional

Pros: Second consecutive stay. Kindly see my earlier comments. Highly recommended.

Cons: Nothing to mention.
Yee

10/10

Exceptional

Exceptional

Pros: The room was spacious and clean. The executive lounge was fantastic for a relaxing small meal, afternoon tea and snack. The hotel location was beside West Lake for a leisure walk to enjoy the beautiful scenery. At the same time the hotel was just next to the busy shopping and dining areas. You will be spoiled by the variety of shops and eateries. I highly recommend it to all visiting Hangzhou !

Cons: Nothing to mention.
Quah

8/10

Very Good

Very good

Pros: The restaurants especially the Chinese restaurant on the ground floor was really excellent.

Cons: A number of staff can't speak nor understand English and service at the tea cafe Lobby area was not up to standard.
Shih

6/10

Pleasant

Get a cheaper room and to walk out to see the lake

Pros: The location is great right by the lake and you are in all the activities surrounding the lake. The food services in the Executive Lounge was pretty good.

Cons: It is an old hotel and the windows in the hotel facing the lake were small and blocked by trees. We paid a premium for a room facing the lake but we did not see much of the lake. One is better served to get a cheaper room and just walk out to see the lake. The pillows provided were either too soft or too hard. We did not get a decent sleep for staying there for two nights.
Tareq

9/10

Wonderful

Exceptional

Grand Hyatt Hangzhou

Grand Hyatt Hangzhou

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Club Room, 2 Twin Beds (Club Access)

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Club Room, 1 King Bed, Lake View

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Club Room, 2 Twin Beds, Lake View

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Room, 1 King Bed

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Grand, Suite, 1 King Bed

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Room, 2 Twin Beds

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Room, 1 King Bed, Garden View

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Room, 2 Twin Beds, Garden View

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Grand Premium Suite

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Room, 1 King Bed, Lake View

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Tent, 1 King Bed (CAMP IN GARDEN)

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Room, 2 Twin Beds, Lake View

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Club Room, 1 King Bed (Club Access)

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HOTEL LOCATION

Nearest airport and around Grand Hyatt Hangzhou - Hangzhou, Zhejiang Hotel

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ADDITIONAL HOTEL REVIEWS

Grand Hyatt Hangzhou Reviews Summary

Andrew

Nearest airport and around Grand Hyatt Hangzhou
- Hangzhou, Zhejiang Hotel